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Creative...

post #1 of 6
Thread Starter 
I know I'm digging up old articles, but I'm new to the whole audio thing and have been looking for new products to strengthen my audio experience. Recently I was in the market for a Creative X-Fi Titanium HD or an Asus Xonar Essence ST, and in my search I ran into this:

Quote:
Recently Creative has courted controversy by deliberately disabling certain features in their drivers so as to cause complications in Windows Vista. This was done in order to force owners to purchase their Alchemy software which re-enabled those same features again. A gentleman known as Daniel_k discovered this issue and re-enabled the features again, by the use of a software hack. Creative then threatened to prosecute the aforementioned gentleman; however this all back-fired when Daniel reported this to the press and instantly Creative shares dropped by seven percent overnight.

Source
Now, can someone tell me if this is true? Like, if this was a legitimate incident or is the reviewer full of crap? If this is true, why... why, would anyone support a company that would do this? I mean, I had no idea about this at all.

As a new customer, how could I? I come here, and I still see people recommending Creative products left and right, yet I don't know how anyone would really, accept this kind of behavior. I mean, this is embarrassing stuff.

I've known some people who have disliked Creative over driver issues, or lacking features (like front audio) and issues with static and bloatware, but the above quote is just really disgusting to me. I'm sure it's water under the bridge for some people, but, I don't think I'd ever trust a company that would do this with my money and time. I don't know how I could recommend them after that.

So, is the story just, an exaggeration? Did it really go down like that?
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post #2 of 6
Not sure how true if it is, but i have had no probs at all with any of my creative cards includeing the one in my sig rig, i love it and the others i have. Asus is great too though. But i think if your a gamer the creative will edge out the asus cards by just a little.
    
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post #3 of 6
Thread Starter 
I'm not sure I'd be okay with it if it sounded like angels playing harp strings if a company is willing to intentionally screw hardware owners just because they had the audacity to upgrade their OS. Disabling features they already had, then forcing them to buy software to reenable it?

It's one thing if said device simply did not work, and they had a fix they were selling, but an intentional disabling of features you already paid for by their own software, so that you can add more software to disable their software that disabled your hardware?

I mean, is that just, okay with people? Is that, like~ just way things are? Par for the course? Sorry if all of this has been discussed before, I just need to know if this is legitimate, because if it is, I'm pretty much writing off Creative for the foreseeable forever.
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post #4 of 6
Whether it's true or not (and I'm inclined to believe it is true) the end result is "Is the product good and cheap?" "Yes" "Then I'm going to buy it."

Most people would have been mad knowing that, but the fact is they'd still buy Creative sound cards and if they were ever to run into some scandal like this they'd use Daniel_k's drivers.
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post #5 of 6
Thread Starter 
I don't know Simca, if I had a processor by Intel that used to run at 3.2ghz, and when I upgraded to a new OS, it was locked down to 2.8ghz unless I bought some Intel firmware to bring it back to the original clock rate I purchased it at, I think I'd rage pretty hard. That's just pretty harsh principle to me, regardless of how cheap something is.

That's dirty, and it's like, they're being dirty to their customers... not their competitors, you know? It's a direct smite to people who actually already bought the product. Not even future customers. Current ones. The people who said "you know what? I'm going to bet on you, Creative." They set out to directly screw those people. That's, I don't know, that just blows my mind lol.
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post #6 of 6
What happened there is Vista cut off DirectSound HAL, which meant a part of hardware acceleration. With that out, Creative had to come up with Alchemy (which they first wanted people to pay for it). Then Alchemy went free and people could have had EAX in older games. Again, that's bit of an irrelavant point with few games supporting it anymore. Only two on top of my head are the games based on Unreal 3 Engine and GRID/DIRT etc., both of which render EAX extensions though OpenAL.

Any other card can render OpenAL, and most can even render EAX from software just as good depending on OP-AMP fronts/DAC's etc.

Aside of those, Creative cards have had their haydays. The Titanium HD is the only worthwhile card, and the rest (plain Titanium and such) use cheap, Chinese G-LuXon/Jamicon caps that fail or affect the performance of card after a period of time. The Xonar XT on the other hand is full of Nichicon Fine-Gold caps for sharp and clear sound. That pretty much tells it for me.
Edited by Johnny Doe - 11/3/11 at 9:37am
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