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new 6870 showing up as old 3870, not using dx11

post #1 of 5
Thread Starter 
also adobe programs crash the video driver
reinstall windows?
zen dream
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zen dream
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post #2 of 5
Run driver sweeper to rip all the old drivers off your rig and re-install the new drivers. If that doesn't work re-installing windows is always an option but there has to be another way to fix this.
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post #3 of 5
Quote:
Originally Posted by ihatelolcats View Post
also adobe programs crash the video driver
reinstall windows?
What and how many codecs are installed in the system?

To remove the 3800, do exactly this and don't miss a step.

1. Right-click My Computer and select Properties.
2. Click on the Advanced tab.
3. Click on Environment Variables.
4. Below the bottom Environment Variables window panel (System Variables), click on New.
5. For Variable Name, enter devmgr_show_nonpresent_devices
6. For Variable Value, enter 1
7. Click OK to close Environment Variables and OK again to close System Properties

Open Device Manager, click on View and then select Show hidden devices from the menu. You can identify the hidden devices by their grayed-out icons.

Go to the Display adapters and show your old cards. Right-click the selected card and choose "Uninstall" driver on every one.

Restart.
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ケンジ
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post #4 of 5
Quote:
Originally Posted by Ken1649 View Post
What and how many codecs are installed in the system?

To remove the 3800, do exactly this and don't miss a step.

1. Right-click My Computer and select Properties.
2. Click on the Advanced tab.
3. Click on Environment Variables.
4. Below the bottom Environment Variables window panel (System Variables), click on New.
5. For Variable Name, enter devmgr_show_nonpresent_devices
6. For Variable Value, enter 1
7. Click OK to close Environment Variables and OK again to close System Properties

Open Device Manager, click on View and then select Show hidden devices from the menu. You can identify the hidden devices by their grayed-out icons.

Go to the Display adapters and show your old cards. Right-click the selected card and choose "Uninstall" driver on every one.

Restart.
Do this. You have a ghosted 3870 device still installed.
post #5 of 5
Thread Starter 
Quote:
Originally Posted by Ken1649 View Post
What and how many codecs are installed in the system?

To remove the 3800, do exactly this and don't miss a step.

1. Right-click My Computer and select Properties.
2. Click on the Advanced tab.
3. Click on Environment Variables.
4. Below the bottom Environment Variables window panel (System Variables), click on New.
5. For Variable Name, enter devmgr_show_nonpresent_devices
6. For Variable Value, enter 1
7. Click OK to close Environment Variables and OK again to close System Properties

Open Device Manager, click on View and then select Show hidden devices from the menu. You can identify the hidden devices by their grayed-out icons.

Go to the Display adapters and show your old cards. Right-click the selected card and choose "Uninstall" driver on every one.

Restart.
holy cow, thanks. this will definitely fix it, i see three entries for 3800 series. +rep )))))
zen dream
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the old nag
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Zen 1700 Asrock B350 Pro4 MSI RX 480 4GB Crucial Ballistix DDR4 2400 2x4GB 
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*ntel 600p 256GB NVMe Thermalright TRUE Spirit 140 Direct Dell SE2717HX Filco Magestouch MX Brown Tenkeyless 
PowerCaseMouseMouse Pad
SeaSonic M12II 620W Antec 300 Logitech G400 Glorious PC Gaming Large 
Audio
Sennheiser HD598 
CPUMotherboardRAMHard Drive
Phenom II x4 955 Asus M3N78 PRO 2GB Corsair XMS2-8500 DDR2 5-5-5-15 (2) OCZ 128GB SSD 
Hard DriveHard DriveHard DriveHard Drive
OCZ 30 GB SSD Samsung 2TB WD Black 2TB  WD Green 2TB 
OSMonitorPowerCase
Windows 10 x64 Dell P2414H Corsair CX430 v2 Fractal Design Define R5 
Other
Linksys EA6350 AC1200+  
  hide details  
Reply
zen dream
(13 items)
 
the old nag
(13 items)
 
 
CPUMotherboardGraphicsRAM
Zen 1700 Asrock B350 Pro4 MSI RX 480 4GB Crucial Ballistix DDR4 2400 2x4GB 
Hard DriveCoolingMonitorKeyboard
*ntel 600p 256GB NVMe Thermalright TRUE Spirit 140 Direct Dell SE2717HX Filco Magestouch MX Brown Tenkeyless 
PowerCaseMouseMouse Pad
SeaSonic M12II 620W Antec 300 Logitech G400 Glorious PC Gaming Large 
Audio
Sennheiser HD598 
CPUMotherboardRAMHard Drive
Phenom II x4 955 Asus M3N78 PRO 2GB Corsair XMS2-8500 DDR2 5-5-5-15 (2) OCZ 128GB SSD 
Hard DriveHard DriveHard DriveHard Drive
OCZ 30 GB SSD Samsung 2TB WD Black 2TB  WD Green 2TB 
OSMonitorPowerCase
Windows 10 x64 Dell P2414H Corsair CX430 v2 Fractal Design Define R5 
Other
Linksys EA6350 AC1200+  
  hide details  
Reply
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