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6970 problem

post #1 of 45
Thread Starter 
hi again guys,i just yesterday bought an 6970 and i face one problem ,

i havent oced the card and i get errors in games for example i play crysis 2 and sometimes my screen freezes for about 5 sec,it becomes black and then the game continues and some other times it freezes and i cant do anything cntl+alt+delete doesnt work so i have to rr my pc.

Do you guys think its a software issue or hardware?i didnt have that kind of problem with my old 4870x2 and i unistalled all drivers and installed the latest one and the problem didnt finish and also i changed the psu cables and still the same.
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2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
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main pc
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CPUMotherboardGraphicsRAM
q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
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750 watt chieftec turbo series 80+ cf certified cosmos s mx518 genius 4000 
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post #2 of 45
Might be a bottleneck with your q9550. I run the same CPU on a 6990 and I still get freeze frames occasionally.
Although the fact that it goes black also indicates it could be a GPU issue. Have you re installed your drivers to see if that helps?
Cheers!
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post #3 of 45
What driver version dit you install ? i hope not the one on the CD ?

Download your driver here.
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Lamptron FC5 V2 fan-controller AlphaCool VP655 Pump + Plexi Top EK Spin Bay resevoir 3x Scythe Gentle Typhoon's 1450rpm 
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Black storm
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Seagate 7200rpm 3TB Watercool Heatkiller 3.0 Copper MagiCool Elegant plexi full copper 120mm rad. MagiCool Elegant plexi full copper 240mm rad 
CoolingCoolingCoolingCooling
Lamptron FC5 V2 fan-controller AlphaCool VP655 Pump + Plexi Top EK Spin Bay resevoir 3x Scythe Gentle Typhoon's 1450rpm 
CoolingOSMonitorKeyboard
6x Enermax Cluster White 1200rpm Windows 10 Iiyama Prolite E2773HDS 27inch - 47inch LG TV Corsair K60 - Razor BlackWidow Stealth - Logite... 
PowerCaseMouseMouse Pad
Corsair RM1000i Corsair AIR540 Logitech G502 Corepad xxxl 
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Musical Fidelity V-Dac II Reloop Direct Drive Turntable with Ortofon Conc... 2x Adam A5X Studio Monitors BeyerDynamic DT990 Pro 250ohm 
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post #4 of 45
Thread Starter 
i istalled the latest version downloaded from the site of amd version: 11.10 i didnt even touch the cd
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2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
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main pc
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CPUMotherboardGraphicsRAM
q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
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750 watt chieftec turbo series 80+ cf certified cosmos s mx518 genius 4000 
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post #5 of 45
Quote:
Originally Posted by vagoskonti View Post
i istalled the latest version downloaded from the site of amd version: 11.10 i didnt even touch the cd
does this happen with other games or just crysis 2 ?
    
CPUMotherboardGraphicsRAM
Intel 3930K 5040MHz @ 1.48 - 1.53v @ VTT/VCCSA ... Asus rampage extreme IV Gigabyte GTX 970 G1 @ 1580/4050MHz @ 1.325V Corsair Vengeance 64GB (8 x 8GB) DDR3 2400MHz. ... 
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Samsung 850 Pro 256GB Seagate Barracuda ST3000DM001 3TB WD Black 1TB 64Mb Cache  WD Blue 500GB 16mb Cache 
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EK-FC970 GTX WF3 - Acetal+Nickel Windows 10 64-bit v1511 build 10586.14 BenQ RL2755HM LG W2261 
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Intel 3930K 5040MHz @ 1.48 - 1.53v @ VTT/VCCSA ... Asus rampage extreme IV Gigabyte GTX 970 G1 @ 1580/4050MHz @ 1.325V Corsair Vengeance 64GB (8 x 8GB) DDR3 2400MHz. ... 
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 Pro 256GB Seagate Barracuda ST3000DM001 3TB WD Black 1TB 64Mb Cache  WD Blue 500GB 16mb Cache 
Hard DriveOptical DriveCoolingCooling
WD Black 4TB 64mb Cache LG DVD EK-FB KIT RE4 - Acetal EK-FC970 GTX WF3 Backplate - Black 
CoolingCoolingCoolingCooling
Laing D5 Vario 12V DC Pump (MCP 655)  EK-BAY SPIN Reservoir - Plexi EK-CoolStream RAD XT (240) EK-CoolStream RAD XTX (120) 
CoolingCoolingCoolingCooling
EK-CoolStream XE 120 (Single) 8x Corsair Air SP120 PWM High Performance Edition 3x Corsair Air AF120 High Performance Edition EK-Supremacy EVO CPU Water Block (Nickel Acetal) 
CoolingOSMonitorMonitor
EK-FC970 GTX WF3 - Acetal+Nickel Windows 10 64-bit v1511 build 10586.14 BenQ RL2755HM LG W2261 
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Samsung S23C350 Razer BlackWidow Ultimate Cooler Master Silent Pro Gold 1000W Thermaltake Level 10 GT 
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post #6 of 45
Thread Starter 
i also saw this thread:

http://forums.amd.com/game/messagevi...hreadid=148766

i face the same problem with them,i installed and the hotfix and still the same
main pc
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q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
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main pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
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750 watt chieftec turbo series 80+ cf certified cosmos s mx518 genius 4000 
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post #7 of 45
Thread Starter 
Quote:
Originally Posted by Fantasy View Post
does this happen with other games or just crysis 2 ?
havent tried other games yet other than crysis 2 and age of empires the conquerors expansion an old game that i played with my brother in lan for about 1:30 hour and nothing happened there but its a very old game so it doesnt need graphic power..
main pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
PowerCaseMouseAudio
750 watt chieftec turbo series 80+ cf certified cosmos s mx518 genius 4000 
  hide details  
Reply
main pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
PowerCaseMouseAudio
750 watt chieftec turbo series 80+ cf certified cosmos s mx518 genius 4000 
  hide details  
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post #8 of 45
Quote:
Originally Posted by vagoskonti View Post
havent tried other games yet other than crysis 2 and age of empires the conquerors expansion an old game that i played with my brother in lan for about 1:30 hour and nothing happened there but its a very old game so it doesnt need graphic power..
ok try other games like BF3, BC2 or you can run Heaven Benchmark and tell us what happen.

BTW i had a similar problem with my 5970 and BC2 where the screen goes black for 5 sec and then come back. It turns out that MSI Afterburner is casing these problems.

close all overclock software or any software that you might think does something to your graphic card and restore all your graphic card settings to default like Memory and core frequency.
    
CPUMotherboardGraphicsRAM
Intel 3930K 5040MHz @ 1.48 - 1.53v @ VTT/VCCSA ... Asus rampage extreme IV Gigabyte GTX 970 G1 @ 1580/4050MHz @ 1.325V Corsair Vengeance 64GB (8 x 8GB) DDR3 2400MHz. ... 
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 Pro 256GB Seagate Barracuda ST3000DM001 3TB WD Black 1TB 64Mb Cache  WD Blue 500GB 16mb Cache 
Hard DriveOptical DriveCoolingCooling
WD Black 4TB 64mb Cache LG DVD EK-FB KIT RE4 - Acetal EK-FC970 GTX WF3 Backplate - Black 
CoolingCoolingCoolingCooling
Laing D5 Vario 12V DC Pump (MCP 655)  EK-BAY SPIN Reservoir - Plexi EK-CoolStream RAD XT (240) EK-CoolStream RAD XTX (120) 
CoolingCoolingCoolingCooling
EK-CoolStream XE 120 (Single) 8x Corsair Air SP120 PWM High Performance Edition 3x Corsair Air AF120 High Performance Edition EK-Supremacy EVO CPU Water Block (Nickel Acetal) 
CoolingOSMonitorMonitor
EK-FC970 GTX WF3 - Acetal+Nickel Windows 10 64-bit v1511 build 10586.14 BenQ RL2755HM LG W2261 
MonitorKeyboardPowerCase
Samsung S23C350 Razer BlackWidow Ultimate Cooler Master Silent Pro Gold 1000W Thermaltake Level 10 GT 
Mouse
Razer Lachesis 5600DPI 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel 3930K 5040MHz @ 1.48 - 1.53v @ VTT/VCCSA ... Asus rampage extreme IV Gigabyte GTX 970 G1 @ 1580/4050MHz @ 1.325V Corsair Vengeance 64GB (8 x 8GB) DDR3 2400MHz. ... 
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 Pro 256GB Seagate Barracuda ST3000DM001 3TB WD Black 1TB 64Mb Cache  WD Blue 500GB 16mb Cache 
Hard DriveOptical DriveCoolingCooling
WD Black 4TB 64mb Cache LG DVD EK-FB KIT RE4 - Acetal EK-FC970 GTX WF3 Backplate - Black 
CoolingCoolingCoolingCooling
Laing D5 Vario 12V DC Pump (MCP 655)  EK-BAY SPIN Reservoir - Plexi EK-CoolStream RAD XT (240) EK-CoolStream RAD XTX (120) 
CoolingCoolingCoolingCooling
EK-CoolStream XE 120 (Single) 8x Corsair Air SP120 PWM High Performance Edition 3x Corsair Air AF120 High Performance Edition EK-Supremacy EVO CPU Water Block (Nickel Acetal) 
CoolingOSMonitorMonitor
EK-FC970 GTX WF3 - Acetal+Nickel Windows 10 64-bit v1511 build 10586.14 BenQ RL2755HM LG W2261 
MonitorKeyboardPowerCase
Samsung S23C350 Razer BlackWidow Ultimate Cooler Master Silent Pro Gold 1000W Thermaltake Level 10 GT 
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Razer Lachesis 5600DPI 
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post #9 of 45
Thread Starter 
Quote:
Originally Posted by Fantasy View Post
ok try other games like BF3, BC2 or you can run Heaven Benchmark and tell us what happen.

BTW i had a similar problem with my 5970 and BC2 where the screen goes black for 5 sec and then come back. It turns out that MSI Afterburner is casing these problems.

close all overclock software or any software that you might think does something to your graphic card and restore all your graphic card settings to default like Memory and core frequency.
i dont have bf3 or bc2 i got futuremark programs like:

3dmark06,3dmark11,3dmark vantage and i got heaven also i will run them and i will tell you just tell me the settings that you want me to put.

also i have msi afterburner and easy boost[downloaded from gigabyte website] but i got all settings to default anyway i will unistall them if they cause the problem.
main pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
PowerCaseMouseAudio
750 watt chieftec turbo series 80+ cf certified cosmos s mx518 genius 4000 
  hide details  
Reply
main pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
q9550@3,84ghz@1.39v stronger-common perf lvl 7!... asus rampage formula x48 2x gigabyte 6970 windforce crossfire 8gb mushkin 1080mhz 5-5-5-15 
Hard DriveCoolingOSMonitor
2x1tb western digital 7200 rpm 64mb cache noctua nh-u12p windows 7 ultimate 64bit sp1 lg w2361v 1920x1080 23'' 
PowerCaseMouseAudio
750 watt chieftec turbo series 80+ cf certified cosmos s mx518 genius 4000 
  hide details  
Reply
post #10 of 45
Have you applied the Crysis 2 patch? there is a version 1.9 is live
This reportedly resolves the black screen issue

Patch 1.9: http://games.softpedia.com/get/Patch...-2-Patch.shtml
Ruby
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Hard DriveOptical DriveCoolingOS
[OCZ] Vertex 3 + [WD] VelociRaptor 600gb Gen3 +... [SONY] Optiarc DVD+RW Combo [EK] Res/Rad/Pump + [Koolance] CPU-360 block + ... [Microsoft] Windows 7 Ultimate x64 
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[Samsung] 120hz 3D 27" LED 2ms -S27A950D- [Logitech] G19 [Antec] Quattro 1200w OC Edition [Antec] Dark Fleet 85 
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Ruby
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[Intel] i7 2700k HT - 5.0ghz; 1.42v [ASRock] Fatal1ity z68 Proffesional Gen3 [Sapphire] HD 7970's CrossfireX @ 1200/1700mhz ... [G.Skill] RipjawsX CL9D 2x4GB; XMP 2133mhz; 9-1... 
Hard DriveOptical DriveCoolingOS
[OCZ] Vertex 3 + [WD] VelociRaptor 600gb Gen3 +... [SONY] Optiarc DVD+RW Combo [EK] Res/Rad/Pump + [Koolance] CPU-360 block + ... [Microsoft] Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
[Samsung] 120hz 3D 27" LED 2ms -S27A950D- [Logitech] G19 [Antec] Quattro 1200w OC Edition [Antec] Dark Fleet 85 
MouseMouse PadAudioAudio
[Logitech] G500 [Razor] Vespula [Asus] Xonar HDAV 7.1 THX DTS [Logitech] Z-5500 speakers 
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