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Water block quality issues

post #1 of 8
Thread Starter 
I've ordered several blocks from various online sources but haven't been 100% happy with the products I've received--mostly cosmetic flaws, grime/dirt/blemishes and except for some flaking nickel, nothing that will impeded performance greatly. See pics:

The CPU block smelled like it was burned and I could see that the threads on the inlet side were blackened, possibly from being machined. I thought I'd just have to clean it a bit but when I opened her up saw that the nickel plating was flaking off inside.


By denali6194 at 2011-11-08


By denali6194 at 2011-11-08

I have two of these 6970 full cover blocks and BOTH have this annoying chip in the same place which, obviously won't be seen but annoys the heck out of me.


By denali6194 at 2011-11-08

I've sent the CPU block back for a refund but am worried about reordering and getting something similar or even worse. Is it the brand or just the nature of these niche products?

It bugs me and I feel like if I'm going to spend $350+ on blocks I shouldn't be having these issues. Am I expecting too much?
post #2 of 8
Hell no that much cash you should get what you want
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post #3 of 8
Quote:
Originally Posted by 16ReasonsWhy View Post
It bugs me and I feel like if I'm going to spend $350+ on blocks I shouldn't be having these issues. Am I expecting too much?
I don't think so. Personally I'm not hugely concerned with cosmetics, but for $100+ you should be receiving a flawless product.

However, I haven't had any problems like this that I can recall. My two full-cover blocks (Bitspower 5870 and XSPC 480) were in good condition, and my Enzotech CPU block is full copper, so I would be shocked if it still looked good after what I've done to it.
post #4 of 8
Quote:
Originally Posted by 16ReasonsWhy View Post
I've ordered several blocks from various online sources but haven't been 100% happy with the products I've received--mostly cosmetic flaws, grime/dirt/blemishes and except for some flaking nickel, nothing that will impeded performance greatly. See pics:

The CPU block smelled like it was burned and I could see that the threads on the inlet side were blackened, possibly from being machined. I thought I'd just have to clean it a bit but when I opened her up saw that the nickel plating was flaking off inside.



I have two of these 6970 full cover blocks and BOTH have this annoying chip in the same place which, obviously won't be seen but annoys the heck out of me.


I've sent the CPU block back for a refund but am worried about reordering and getting something similar or even worse. Is it the brand or just the nature of these niche products?

It bugs me and I feel like if I'm going to spend $350+ on blocks I shouldn't be having these issues. Am I expecting too much?
Absolutely not. Many of these blocks are advertised as precision milled, and what you are receiving is not precision milled products. The oxidation on that CPU block is absolutely horrendus too. Glad you are standing up to them and getting a refund.
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post #5 of 8
I think the 'chip' on the graphics blocks is where the laser has started/finished cutting so it likely to be on all of them.

The nickel finish of my Kryos block is pretty poor considering the cost but it hasn't flaked. However you can see copper though the plating in places it's so thin.
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post #6 of 8
Thread Starter 
Quote:
Originally Posted by Big Elf View Post
I think the 'chip' on the graphics blocks is where the laser has started/finished cutting so it likely to be on all of them.

The nickel finish of my Kryos block is pretty poor considering the cost but it hasn't flaked. However you can see copper though the plating in places it's so thin.
When I saw that that chip was on both blocks in the same place I figured something like that was the explanation, but rly they should do something about that. The block is just gorgeous otherwise.

I'm thinking of going non nickel since it seems like the nickel plating seems to be the weak link. I've posted on aquacomputer forums so I'll see what happens.

It's a shame cause I really like the way the blocks are supposed to look.
post #7 of 8
Thanks for posting that, 16ReasonsWhy. People need to start demanding higher standards. I do some machining as a hobby and it really upsets me to see flawed products. There is no excuse not to be able to deliver perfection in a product made of metal and/or plastic with no moving parts. What it boils down to is few of these water-cooling parts companies actually do the work in-house. If they did, they'd actually know what it means to take pride in their product.
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post #8 of 8
Thread Starter 
I thought, from what I'd seen online, that AquaComputer did their own stuff. From the videos I saw they looked like they knew what they knew what they were doing. I'd try a different company like heatkiller but it's a pain returning everything etc.
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