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Sapphire Warranty & Plastic Cover Removal

post #1 of 4
Thread Starter 
Hello everyone,

I got a 6870 from Sapphire a couple of days ago and it's idling at 47c. I have 3 dedicated fans connected to a fan controller which I use to cool the GPU when gaming. I know the 6870 can go all the way up to 95c, but I prefer to run my card as cool as I can.

I always take the plastic cover off GPUs and replace the thermal paste with MX-2 or TX-2. Some might say don't take the cover off because it's designed to dump air outside the case, but with my fan setup, removing the plastic cover helped drop temps on previous 5770 and 6850 quite extensively. The reason is that I have 2 side fans that blow cold air straight into the card while a 3rd fan is set at the bottom. With this 6870, the cover covers the side and does not allow cold air from the side fans to penetrate.

I know that Sapphire will void a warranty if you disassemble the card, but I read a lot of stories where people put the card back together as they received it, and they had no problem with the RMA.

My card has no problems now, but I want to be safe should it fail on my later and I'll need to RMA it. Also, there are no warranty void stickers on any of the back screws.

So can people please share their experiences with me about Sapphire, their RMA, and changing Thermal paste and the plastic cover.


Thank you,
ULTRA
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X4 955 @4.1GHz/1.456V Gigabyte 880GA-UD3H Sapphire 6870 950/1100 G.Skill 8GB @ 1640 
Hard DriveOptical DriveOSMonitor
WD 1TB Black + 2TB Green Samsung DVD Burner Windows 7 64-Bit 2X 20" Acer P206HL 
PowerCase
Antec Earthwatts 650 Ultra Wizard Black 
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ULTRA
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X4 955 @4.1GHz/1.456V Gigabyte 880GA-UD3H Sapphire 6870 950/1100 G.Skill 8GB @ 1640 
Hard DriveOptical DriveOSMonitor
WD 1TB Black + 2TB Green Samsung DVD Burner Windows 7 64-Bit 2X 20" Acer P206HL 
PowerCase
Antec Earthwatts 650 Ultra Wizard Black 
  hide details  
Reply
post #2 of 4
Sapphire: 4870x2 days. So this is dated.

Changed thermal pads and paste, changed the entire cooler from stock to an Accelero 4870x2. Had to RMA a bit down the road, so made it look stock again, which meant using the Accelero thermal pads + new paste, but the stock cooler and plastic housing. RMA went without a hitch. Hell, the thermal pads were even a different color, from the stock light green to white-ish grey.

That being said though, the whole trick to it is to use the proper sized screwdriver. If you strip a screw playing with the cooler... you stepped into a nice big steaming pile of facepalm. That's really the only risk / problem playing with coolers while keeping your options open for future RMA.
    
CPUMotherboardGraphicsRAM
Intel i7 4790k Asus Maximus Impact VII Z97 EVGA GTX 780 Classified Crucial Ballistix VLP 2x8GB 1600 
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CPUMotherboardGraphicsRAM
Intel i7 4790k Asus Maximus Impact VII Z97 EVGA GTX 780 Classified Crucial Ballistix VLP 2x8GB 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 830 256GB Seagate 1TB SSHD Lite-On eNAU108-111 Thermalright Ultra Extreme Black 
OSMonitorKeyboardPower
Windows 8.1 Professional Asus PB278Q Das Keyboard Ultimate 4 Seasonic 760W Platinum 
CaseMouseMouse PadAudio
CaseLabs Nova X2M Logitech G602 Razer Scarab Asus Sonar Impact II + AudioEngine A2 
  hide details  
Reply
post #3 of 4
Thread Starter 
Thanks a lot for your feedback.

Given that there are no "warranty void" stickers on the screws, I am not worried as I have a lot of screwdrivers of all sizes.

On my 5770 and 6850, I took them apart numerous times and never stripped a screw. (I am an Engineer after all so I better know what the hell I am doing biggrin.gif).

The only thing I am still thinking about still is that if they have some hidden warranty stickers which you can't see until you lift the heatsink up.
ULTRA
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X4 955 @4.1GHz/1.456V Gigabyte 880GA-UD3H Sapphire 6870 950/1100 G.Skill 8GB @ 1640 
Hard DriveOptical DriveOSMonitor
WD 1TB Black + 2TB Green Samsung DVD Burner Windows 7 64-Bit 2X 20" Acer P206HL 
PowerCase
Antec Earthwatts 650 Ultra Wizard Black 
  hide details  
Reply
ULTRA
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X4 955 @4.1GHz/1.456V Gigabyte 880GA-UD3H Sapphire 6870 950/1100 G.Skill 8GB @ 1640 
Hard DriveOptical DriveOSMonitor
WD 1TB Black + 2TB Green Samsung DVD Burner Windows 7 64-Bit 2X 20" Acer P206HL 
PowerCase
Antec Earthwatts 650 Ultra Wizard Black 
  hide details  
Reply
post #4 of 4
Thread Starter 
It posted the reply twice!
ULTRA
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X4 955 @4.1GHz/1.456V Gigabyte 880GA-UD3H Sapphire 6870 950/1100 G.Skill 8GB @ 1640 
Hard DriveOptical DriveOSMonitor
WD 1TB Black + 2TB Green Samsung DVD Burner Windows 7 64-Bit 2X 20" Acer P206HL 
PowerCase
Antec Earthwatts 650 Ultra Wizard Black 
  hide details  
Reply
ULTRA
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II X4 955 @4.1GHz/1.456V Gigabyte 880GA-UD3H Sapphire 6870 950/1100 G.Skill 8GB @ 1640 
Hard DriveOptical DriveOSMonitor
WD 1TB Black + 2TB Green Samsung DVD Burner Windows 7 64-Bit 2X 20" Acer P206HL 
PowerCase
Antec Earthwatts 650 Ultra Wizard Black 
  hide details  
Reply
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