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Charter Cable a good ISP?

post #1 of 6
Thread Starter 
My current ISP, US Cable has been bought by Charter Cable. The upgrades to the lines should go into effect in mid January. My question is, how are they about data caps? Do they enforce it? I currently internet with 12/1.5Mbps with no caps. I was looking forward to having the 60Mpbs connection available but what's the point if I reach my data cap in the first week?
post #2 of 6
Here is a link to the caps per plan:

http://www.myaccount.charter.com/customers/support.aspx?supportarticleid=2124#normalusage

You can go over the limit 2 times in a 6-month period. They may suspend you after the 3rd.
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post #3 of 6
Thread Starter 
I don't think it would take me long to fill up the 500GB threshold on the top package. Using netflix daily and online backup alone would put me near the cap. Then steam games. BF3 is like 12GB. I really don't want to have to buy everything on physical media just to prevent going over the cap. $105 bucks for the 60Mb with a 500GB cap.
post #4 of 6
Quote:
Originally Posted by d-block View Post

I don't think it would take me long to fill up the 500GB threshold on the top package. Using netflix daily and online backup alone would put me near the cap. Then steam games. BF3 is like 12GB. I really don't want to have to buy everything on physical media just to prevent going over the cap. $105 bucks for the 60Mb with a 500GB cap.

It really wouldn't be that hard to reach the 500GB cap.

I'm pretty sure we have the 12Mbps line and the "Lite and Express Packages – 100 GB Threshold" and I go over it myself every month probably. I really hate it. I hate having to think "should I download this?".

Charter use to be my favorite ISP, but ever since this stupid cap stuff, I think I'll try for FiOS when I get my own. I mean, Networx says I'm at 76GB this month... Probably because of all the new games that have come out recently.

That 500GB limit must be knew, I could have sworn it was unlimited. I think they downgraded everything a bit ago. I also thought our cap was 250GB, because my cousin has the 18Mbps line and he I thought had a 500GB cap, but now it says he has the 250GB cap.

What I wonder is if they just don't tell us we go over the cap, because we've been with them for probably over 10 years now. Pretty much since we got cable Internet. The stupid cap ruined what I thought of as the best ISP. At least for Michigan.

I don't even get the purpose of the 60Mbps line. If you need that kind of speed, you are obviously downloading a lot and 500GB is not a lot, considering any kind of streaming is including.
Edited by pLuhhmm - 11/13/11 at 12:51am
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post #5 of 6
Thread Starter 
There shouldn't be data caps at all, I mean we're not in Canada or anything. It they become unbearable I guess Ican always go back to dsl with ATT. Their top package is only 6 down though and like .25 up.
post #6 of 6
AT&T has data caps on the home service as well. I have charter right now though on the 12/1 data plan as far as I know they don't enforce the caps in my area. I'm not too certain though. I stream a constant video feed from my business all day so I'm pretty sure I go over the limit of the caps.
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