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Computer Randomly Shuts Off

post #1 of 39
Thread Starter 
The computer in question is NOT my sig rig, it is a friends computer that we recently upgraded.

we upgraded the computer from an old Athlon II dual core to a 1090T, his mother board is an MSI 750 SLI so it can handle it, the computer is not being overclocked at all and has a 9800gt for graphics and we also upgraded the PSU to an Antec earthwatts (i forget the wattage)

the issue he is having is that randomly during gameplay (specificly Skyrim) the computer just shuts off, no error codes, not even close to overheating or anything just turns off, did we get a bad PSU or is it something else?
post #2 of 39
Sounds to me like its a bad psu or something is overheating and shutting off to protect its self. Do you happen to know the temps when it shuts off?
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post #3 of 39
This sounds like a bad PSU, However it may not be a bad PSU It also could be a bad connection to the graphics cards. Check to make sure the six or eight pin power connectors are connected solidly. Look inside the pins to make sure they are not damaged. do the same for the 24pin connector a bad connection there can also shut down the computer. lastly make sure your cards/ card is in the pcie slot correctly.
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post #4 of 39
Could also potentially be something in the case shorts it.

Does it only happen during high load applications?
    
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post #5 of 39
Thread Starter 
Quote:
Originally Posted by AMD955 View Post

Sounds to me like its a bad psu or something is overheating and shutting off to protect its self. Do you happen to know the temps when it shuts off?
Unless the graphics is overheating (which it didn't before we cleaned it so i would assume it is fine) the cpu maxes out at like 30°C
Quote:
Originally Posted by Warfox101 View Post

This sounds like a bad PSU, However it may not be a bad PSU It also could be a bad connection to the graphics cards. Check to make sure the six or eight pin power connectors are connected solidly. Look inside the pins to make sure they are not damaged. do the same for the 24pin connector a bad connection there can also shut down the computer. lastly make sure your cards/ card is in the pcie slot correctly.
There are no six or eight pin connectors on it, it is powered by the mobo only. we did reseat it when we did the swithch, can reseat again and see if it helps.
Quote:
Originally Posted by Niko-Time View Post

Could also potentially be something in the case shorts it.

Does it only happen during high load applications?
that is one thing i actually don't know, when i am done with classes today i am going to ask him some more questions on exactly when it happens, from what i get right now it only happens in Skyrim, he can play any other game fine.
post #6 of 39
Thread Starter 
i talked to him a little earlier today and he said that it only happens while playing Skyrim and he is not the only one, there are others that are having the same problems.
post #7 of 39
Possibly a driver issue as I have had this before and changing drivers fixed it. That was, however, on xp and as vist/7 handle drivers differently, I don't know if this could still be applicable. Try updating to the latest Nvidia drivers.
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post #8 of 39
Thread Starter 
that was the first thing we did =(
post #9 of 39
if it's not overclocked..even the 400-watt earthwatts should suffice..umm..see if the mosfet heatsinks are contacting properly..::shrug:: i dunno..and your 9800gt has no six-pin connector,right?
 
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post #10 of 39
Thread Starter 
Quote:
Originally Posted by Schmuckley View Post

if it's not overclocked..even the 400-watt earthwatts should suffice..umm..see if the mosfet heatsinks are contacting properly..::shrug:: i dunno..and your 9800gt has no six-pin connector,right?

yea, everything is seated properly, ram, vid card, cpu, all heat syncs, EVERYTHING lol, it has to be something like a memory leak in the game or something, it is really odd, i have yet to have it happen to me but then again my system is crap and can barely run Skyrim anyway lol

PS: His PSU is a 750Watt Antec Earthwats PSU
Edited by h0thead132 - 11/15/11 at 7:13pm
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