Overclock.net › Forums › Components › Power Supplies › I wonder just what Corsair customer service will do now.
New Posts  All Forums:Forum Nav:

I wonder just what Corsair customer service will do now.

post #1 of 3
11/15/11 at 10:18pm
Thread Starter 
  • Joined: Sep 2009
  • Location: Tucson AZ
  • Posts: 6,744
  • Rep: 249 (Unique: 215)
  • Trader Rating: 14
  • Folding Team Rank: 146
  •  
    Name Team Rank Points / May Work Units / May
    pccstudent 146 18,982,467 / 415,763 20,693 / 418
     
  • Select All Posts By This User
I just recieved my replacement HX1000 from Corsair. As a "break in" so to speak I set it up so it was powering a socket 775 dual core and a BFG 8800, very light duty. Well the darn thing failed after about 3 hours (fails the "paper clip" test, does not smell burned). I replaced the HX1000 with a Corsair 430WV2 (that I bought local) and it has been going semi steady for a couple of days. I think the fact that a 430W power supply works in place of a 1000W proves that nothing is wrong with the rig I want to power.I also hooked it up to an i7 rig (ASUS P6X58D-Preminum) and the "power" and "re-set" lights were solid red and green as expected but the rig would not power up.

Sent Corsair a RMA request and asked if I could pay more to get out of this HX1000W as sending it to them is a 26.00 activity (sending any power supply would be roughly the same). I simply want out of the HX1000 as I do not trust it anymore and am willing to pay to get out.The only extra cables I used was a molex for fans and the wide hdd connector cable.

Corsair sent me an email that related they were discussing what to do.
Edited by PCCstudent - 11/15/11 at 10:20pm
WC Rig
(13 items)
  		  
CPUMotherboardGraphicsRAM
i7-930@4.05GHz ASUS P6X58D-Preminum XFX GeForce 275 896mb 6GB Corsair TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
WD 150gb Raptor LightScan Win 7 64-bit Acer 22" 
KeyboardPowerCaseMouse
G15 Corsair HX620W Antec 1200 several various 
Mouse Pad
none 
View all
  hide details  
Reply
WC Rig
(13 items)
  		  
CPUMotherboardGraphicsRAM
i7-930@4.05GHz ASUS P6X58D-Preminum XFX GeForce 275 896mb 6GB Corsair TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
WD 150gb Raptor LightScan Win 7 64-bit Acer 22" 
KeyboardPowerCaseMouse
G15 Corsair HX620W Antec 1200 several various 
Mouse Pad
none 
View all
  hide details  
Reply

Gear mentioned in this thread:

post #2 of 3
11/16/11 at 1:45am
A hx1000, or any other 1000w psu will not like powering that machine at all. Power supplies are very inefficient at the lower end of their output. Perhaps you just had a psu that was pretty close to being doa and that finished it off. It shouldn't damage a fully working one though, just make it draw more power than a smaller one would.

Get a replacement. If you still refuse to trust it then sell the replacement as new (which it will be) From what I've heard corsair service is excellent so you should be able to get another. Also, You really don't need a 1000w psu for whats in your sig. You could easily get run it with a 600w and still have plenty of power left. Unless you are going to sli gtx580's together or something then you will be better off downgrading. Smaller power supplies are cheaper, and will draw less power in your machine.
☣Burn:Cycle☣
(19 items)
 
The doozy.
(14 items)
  		 
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4ghz Asus P8P67 pro PNY GTX 460 1gb OC 12GB Corsair RAM (2/3 vengance, 1/3 XMS3) 
Hard DriveHard DriveHard DriveOptical Drive
500gb Spinpoint f3 Intel 320 120gb SSD boot drive Seagate 7200.14 2tb Samsung dvd+-rw 
CoolingOSMonitorMonitor
Xigmatek dark knight with scythe gt Windows 7 ultimate x64 Hanns g hl231dpb LG 32LD450 
KeyboardPowerCaseMouse
Old Logitech Silverpower sp-ss500 (Seasonic S12II based) Coolermaster cm690 Logitech G500 
Mouse PadAudioAudio
none Xonar DG and logitech X-540 Samson sr850 
View all
CPUMotherboardGraphicsRAM
Athlon II X2 m300 (2ghz) SJV50TR Ati Mobility radeon 4200 3gb 
Hard DriveOptical DriveOSMonitor
Hitachi 250gb TSST dvd writer Windows 7 ultimate x64 15.6 inch LED 
PowerCaseMouseAudio
Lite-on 65w Easynote TJ74 Kludged Logitech m-bt96a Connexant 
View all
  hide details  
Reply
☣Burn:Cycle☣
(19 items)
 
The doozy.
(14 items)
  		 
CPUMotherboardGraphicsRAM
Intel Core i5 2500k @ 4ghz Asus P8P67 pro PNY GTX 460 1gb OC 12GB Corsair RAM (2/3 vengance, 1/3 XMS3) 
Hard DriveHard DriveHard DriveOptical Drive
500gb Spinpoint f3 Intel 320 120gb SSD boot drive Seagate 7200.14 2tb Samsung dvd+-rw 
CoolingOSMonitorMonitor
Xigmatek dark knight with scythe gt Windows 7 ultimate x64 Hanns g hl231dpb LG 32LD450 
KeyboardPowerCaseMouse
Old Logitech Silverpower sp-ss500 (Seasonic S12II based) Coolermaster cm690 Logitech G500 
Mouse PadAudioAudio
none Xonar DG and logitech X-540 Samson sr850 
View all
CPUMotherboardGraphicsRAM
Athlon II X2 m300 (2ghz) SJV50TR Ati Mobility radeon 4200 3gb 
Hard DriveOptical DriveOSMonitor
Hitachi 250gb TSST dvd writer Windows 7 ultimate x64 15.6 inch LED 
PowerCaseMouseAudio
Lite-on 65w Easynote TJ74 Kludged Logitech m-bt96a Connexant 
View all
  hide details  
Reply
post #3 of 3
11/16/11 at 4:44am
Thread Starter 
  • Joined: Sep 2009
  • Location: Tucson AZ
  • Posts: 6,744
  • Rep: 249 (Unique: 215)
  • Trader Rating: 14
  • Folding Team Rank: 146
  •  
    Name Team Rank Points / May Work Units / May
    pccstudent 146 18,982,467 / 415,763 20,693 / 418
     
  • Select All Posts By This User
Power supplies are inatimate objects,they do not have a "like or dislike" That power supply should not have gone belly up simply because it was subjected to light duty. Sure it was not running efficiently but running non-efficient and going belly up are vastly different. This power supply was to be used in a much heavier build (to be completed around the early part of next year), I simply wanted to see if I got a "dud', well I guess I know that answer.

EDIT: Good call on the wattage needed for my sig,as you see I run a 620. The 1000W is going to be for a multi gpu rig. They will not be crossX or SLI but running individual for folding. I was hoping to get (all based on what kind of a deal I can find) 3X480. Now with the folding -bigadv rule change I may have to change my plans.I have a double decker test station with MM large form motherboard trays (they will take any size I know of). Just getting the watercooling (multi everything) and power supplies and finish work on the acrylic cases is costing so much.It is turning into a build that is taking a year or more,mainly due to money and time. I wanted to find a motherboard that spaced the gpu's as far apart as possible. I have big hands and it really helps when I have "room to move".
Edited by PCCstudent - 11/16/11 at 10:43pm
WC Rig
(13 items)
  		  
CPUMotherboardGraphicsRAM
i7-930@4.05GHz ASUS P6X58D-Preminum XFX GeForce 275 896mb 6GB Corsair TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
WD 150gb Raptor LightScan Win 7 64-bit Acer 22" 
KeyboardPowerCaseMouse
G15 Corsair HX620W Antec 1200 several various 
Mouse Pad
none 
View all
  hide details  
Reply
WC Rig
(13 items)
  		  
CPUMotherboardGraphicsRAM
i7-930@4.05GHz ASUS P6X58D-Preminum XFX GeForce 275 896mb 6GB Corsair TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
WD 150gb Raptor LightScan Win 7 64-bit Acer 22" 
KeyboardPowerCaseMouse
G15 Corsair HX620W Antec 1200 several various 
Mouse Pad
none 
View all
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Power Supplies

Gear mentioned in this thread:

Overclock.net › Forums › Components › Power Supplies › I wonder just what Corsair customer service will do now.