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Super frustrating momentary freezing issues in new i5 gaming build

post #1 of 13
Thread Starter 
Hi everyone, I just built myself a gaming/coding machine about a month ago and am having a really annoying problem. My computer seems to freeze up momentarily over and over no matter how I am using it. It is most noticeable during heavier loads, but also happens during light use. The problem also seem to be getting worse and worse all the time. The computer will hang repeatedly for anywhere from just a few instances to a half hour or more. If there is audio playing then it will hang as well and the output will just be a buzzing sound. It has gotten to the point where the computer is becoming unusable to watch videos, get any important work done or play any games.

Things I have tried:
memtest86 - nothing bad showed up in the test
chkdsk - nothing out of normal
clean boot - even with all non MS services disabled, the problem is unchanged
virus and malware scans - nothing
dpc latency test - seemed normal
temperature checks - all nice and cool
tried turning off the pagefile - nothing changed
erased AMD Catalyst Control center and used only widows certified drivers - no change
I checked the motherboard for any blown caps or other signs of damage and couldn't find anything obvious

As of right now nothing is overclocked or modified at all. I'm new to having a fairly high performing computer so I don't know all the tests I can run like specific benchmarks to try and stress certain components to possibly find an issue. I keeping a clean install as a last resort right now because finals are coming up and I need the computer to do a lot of homework and stuff like that. From a clean install to get all my coding software and set up redone it would take close to a week with my lack of time to fiddle and I just can't spare that right now.

Here are my complete specs:

i5-2500K
8GB G.SKILLS Ram F3-12800CL9D-8GBRL (the part number recommended on the list for my mobo)
Gigabyte GA-Z68MA-D2H-B3 mobo
XFX HD-687X-CNFC 2gb Radeon 6870 video card
Seagate Barracuda 7200rpm 6Gb/s HDD
Thermaltake TR2 TRX-650M 650W PSU
Case has 1 intake fan and 2 140mm exhaust fans plus the psu's intake fan.
video card has it's own fan and I added a direct contact heatpipe cpu cooler with one 120mm fan

This is the first computer I've built for myself and it is incredibly disappointing. I've built a few for work before, but haven't gotten myself a nice computer until now.

Anyone have any idea of what the problem/solution might be or have any other tests I can perform to get more information?
Edited by climbak - 11/17/11 at 10:19pm
post #2 of 13
did you see if any programs are eating up all your memory in the task manager?
also, did you install anything or do anything to your PC and then started noticing it or did it just start happening "out of the blue"
Current Rig
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Extreme3 Gen3 xfx 290x Cryovenom Corsair Vengeance 
Hard DriveCoolingOSMonitor
Intel SSD CPU and GPU in common loop Windows 7 x64 Dell Ultrasharp 24" 
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PC Power and Cooling 610W Coolermaster 690 II Advanced DeathAdder Old Class Notebook 
Audio
X-Fi Titanium 
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Current Rig
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Extreme3 Gen3 xfx 290x Cryovenom Corsair Vengeance 
Hard DriveCoolingOSMonitor
Intel SSD CPU and GPU in common loop Windows 7 x64 Dell Ultrasharp 24" 
PowerCaseMouseMouse Pad
PC Power and Cooling 610W Coolermaster 690 II Advanced DeathAdder Old Class Notebook 
Audio
X-Fi Titanium 
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post #3 of 13
Thread Starter 
I've checked task manager and I haven't noticed anything eating a large portion of memory when the freezing is happening. There do seem to be some small spikes in the cpu usage that are reported immediately after a freeze, but it's hard to tell because they are certainly not large spikes. I am running in safe mode right now and I am running a few youtube videos at once since they tend to start the problem almost immediately and even with 2 or 3 videos going at the same time it seems fine. Granted, safe mode tends to make everything work pretty well.

It began happening slowly shortly after I got it finished and windows was installed. I was installing a lot over the entire week and I don't remember exactly when I started noticing it because it was very minor at first. I figured it was just getting stuck on something minor since it would only hang maybe once instead of for several minutes of repeated freeze ups. My old XP machine does this sometimes under heavy load so I thought nothing of it.
Edited by climbak - 11/16/11 at 9:06pm
post #4 of 13
I will actually limit the problems down to the mobo/CPU.

If the GPU is the problem, Audio shouldnt be affected. If you are using audio from the mobo.

Did you try to run Prime 95? to get load temps and check CPU-Z if the CPU reaches the right frequency?
I suspect it is the mobo tbh. If possible, swap out the mobo for a new one.
    
CPUMotherboardGraphicsRAM
i5 6500 @ stock MSI H110i Pro AC Asus GTX 1070 Gaming Strix OC 16Gb DDR4 Corsair Vengeance 
Hard DriveHard DriveCoolingOS
1Tb Hitachi 5400RPM 2.5" HDD Intel 540s 240Gb SSD Noctua L9i Windows 10 Home Premium 
MonitorKeyboardPowerCase
PX2370 Filco Ninja Brown Switches Silverstone 500W SFX-L Gold Silverstone RVZ02 (Non-Windowed) 
MouseAudio
Razer DeathAdder Chroma Bose Companion II 
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CPUMotherboardGraphicsRAM
i5 6500 @ stock MSI H110i Pro AC Asus GTX 1070 Gaming Strix OC 16Gb DDR4 Corsair Vengeance 
Hard DriveHard DriveCoolingOS
1Tb Hitachi 5400RPM 2.5" HDD Intel 540s 240Gb SSD Noctua L9i Windows 10 Home Premium 
MonitorKeyboardPowerCase
PX2370 Filco Ninja Brown Switches Silverstone 500W SFX-L Gold Silverstone RVZ02 (Non-Windowed) 
MouseAudio
Razer DeathAdder Chroma Bose Companion II 
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post #5 of 13
Thread Starter 
I suspect the video card is fine too. I completely wiped the computer of the ati drivers last night using one of the guides I found on here to go through the registry and everything. Reinstalled the new drivers and the problem was still present. I couldn't get the problem to happen while the driver was gone however which is kind of strange, but I also didn't try for more than about 30 minutes.

I'll run prime95 and check out CPU-Z right now.

Quick update: prime95 in it's second bank of tests now and temps are holding stable at about 55°C on all cores, CPU-Z shows a consistent clock speed of a hair under 3410 MHz.
Edited by climbak - 11/17/11 at 9:09am
post #6 of 13
I bet it's a faulty power supply I just went through this same scenario I live through it for 2 months, until I finally snapped and RMAed every piece of hard where in my case. They sent me replacement or certified fixed hardware. That's when I had the same issues so I sent in PSU, and god know that's scary buzzing sound at times i would be sleeping with the PC on but left the speakers on high. Then I would have the strangest nightmare then wake up to the whole house buzzing like some mind bending nightmare.
post #7 of 13
Thread Starter 
I bought a new PSU today to see if that was the problem and of course it was DOA so I'll have to try again tomorrow. I ran some stress testing on the CPU using prime95 and the GPU using furmark and they both definitely cause the stuttering/freezing, but neither one seems to fail in any way. Any other suggestions? Right now it seems like PSU or motherboard could be the causes.
post #8 of 13
Sorry, but i must ask. 3500k?
post #9 of 13
Thread Starter 
oops, 2500k.
post #10 of 13
I wanna say it's a memory problem even if it passed memtest86. I'd start by removing all but one stick of memory, then testing each stick individually to see if the problem reoccurs. I had something similar happen when I had some faulty memory. Passed memtest86 for 12+ hours on individual sticks but one random stick was causing massive issues that worsened the longer I had my system up and running. Luckily, G. Skill RMA was amazing and stupidly fast.
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Intel i5 6600k Gigabyte Z170N-Gaming 5 Asus GTX 970 DirectCU Mini Crucial Ballistix Sport 2 x 4GB DDR4 2400 CL16  
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Samsung 850 EVO 250 GB M.2 SSD Prolimatech Samuel 17 w/ Ultra Sleek Vortex 12 Fan Windows 7 Home Premium KB87 Bluetooth CNC Acrylic Mechanical Keyboard 
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Samsung 850 EVO 250 GB M.2 SSD Prolimatech Samuel 17 w/ Ultra Sleek Vortex 12 Fan Windows 7 Home Premium KB87 Bluetooth CNC Acrylic Mechanical Keyboard 
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SilverStone ST45SF-G 450w SFX PSU SG05W-Lite Logitech G602 Wireless Gaming Mouse 
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