Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › BSOD on Windows 7 startup can't figure out the source of the problem
New Posts  All Forums:Forum Nav:

BSOD on Windows 7 startup can't figure out the source of the problem

post #1 of 3
Thread Starter 
Hey there I just recently ran into this issue of BSOD during Windows login screen and I have tried attempting to debug the BSOD for your convenience. smile.gif

Here are the details:


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\Wei Jia\Desktop\111611-13681-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e1e000 PsLoadedModuleList = 0xfffff800`03063670
Debug session time: Wed Nov 16 21:58:40.047 2011 (GMT+8)
System Uptime: 0 days 0:00:17.844
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002eb4a32, fffff88008404df0, 0}

Probably caused by : ntkrnlmp.exe ( nt!CcInitializeVolumeCacheMap+72 )

Followup: MachineOwner

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002eb4a32, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008404df0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt!CcInitializeVolumeCacheMap+72
fffff800`02eb4a32 49875500 xchg rdx,qword ptr [r13]

CONTEXT: fffff88008404df0 -- (.cxr 0xfffff88008404df0)
rax=0000000000000002 rbx=fffff80003010e80 rcx=fffff80003011540
rdx=fffff80003011540 rsi=0000000008405879 rdi=fffffa800f705900
rip=fffff80002eb4a32 rsp=fffff880084057d0 rbp=0000000008405879
r8=0000000000000000 r9=0000000000000000 r10=fffff80003025348
r11=fffff88000c8ac40 r12=fffffa800e26a320 r13=effff800030d0a40
r14=fffffa800f705ae0 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
nt!CcInitializeVolumeCacheMap+0x72:
fffff800`02eb4a32 49875500 xchg rdx,qword ptr [r13] ds:002b:effff800`030d0a40=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002eb4a32

STACK_TEXT:
fffff880`084057d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CcInitializeVolumeCacheMap+0x72


FOLLOWUP_IP:
nt!CcInitializeVolumeCacheMap+72
fffff800`02eb4a32 49875500 xchg rdx,qword ptr [r13]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!CcInitializeVolumeCacheMap+72

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3

STACK_COMMAND: .cxr 0xfffff88008404df0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_nt!CcInitializeVolumeCacheMap+72

BUCKET_ID: X64_0x3B_nt!CcInitializeVolumeCacheMap+72

Followup: MachineOwner

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002eb4a32, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008404df0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt!CcInitializeVolumeCacheMap+72
fffff800`02eb4a32 49875500 xchg rdx,qword ptr [r13]

CONTEXT: fffff88008404df0 -- (.cxr 0xfffff88008404df0)
rax=0000000000000002 rbx=fffff80003010e80 rcx=fffff80003011540
rdx=fffff80003011540 rsi=0000000008405879 rdi=fffffa800f705900
rip=fffff80002eb4a32 rsp=fffff880084057d0 rbp=0000000008405879
r8=0000000000000000 r9=0000000000000000 r10=fffff80003025348
r11=fffff88000c8ac40 r12=fffffa800e26a320 r13=effff800030d0a40
r14=fffffa800f705ae0 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
nt!CcInitializeVolumeCacheMap+0x72:
fffff800`02eb4a32 49875500 xchg rdx,qword ptr [r13] ds:002b:effff800`030d0a40=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002eb4a32

STACK_TEXT:
fffff880`084057d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CcInitializeVolumeCacheMap+0x72


FOLLOWUP_IP:
nt!CcInitializeVolumeCacheMap+72
fffff800`02eb4a32 49875500 xchg rdx,qword ptr [r13]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!CcInitializeVolumeCacheMap+72

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3

STACK_COMMAND: .cxr 0xfffff88008404df0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_nt!CcInitializeVolumeCacheMap+72

BUCKET_ID: X64_0x3B_nt!CcInitializeVolumeCacheMap+72

Followup: MachineOwner





However, there were no listing of specific drivers and I was wondering if anyone could help me point out if anything is wrong. This is the first time I am experiencing this type of BSOD while startup and there were no previous bouts of the same problem happening while operating the system.

Things that I have done thus far:
- Running Memtest 86+ for 12 hours on all sticks of RAM 6 passes total with no errors
- Doing a system restore one day back before windows defender definition update was installed


Any help would be greatly appreciated! Thanks! smile.gif
Overlord
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K 3.40GHz @ 4.1GHz Gigabyte GA-Z68XP-UD3 MSI N580GTX Lightning Extreme Edition 16GB Corsair Vengeance DDR3 (4 x 4GB) 
Hard DriveOptical DriveCoolingOS
WD Velociraptor 10,000RPM HDD 250GB Sony DVDR/RW Writer 24x Corsair H50 Push/Pull Windows 7 Home Edition 64-bit 
MonitorKeyboardPowerCase
Samsung 220WS 22" LCD Logitech G-15 Corsair HX850W Gold Modular Thermaltake Overseer RX-1 
MouseMouse Pad
Razer Mamba 4G Razer Exactmat 
  hide details  
Reply
Overlord
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K 3.40GHz @ 4.1GHz Gigabyte GA-Z68XP-UD3 MSI N580GTX Lightning Extreme Edition 16GB Corsair Vengeance DDR3 (4 x 4GB) 
Hard DriveOptical DriveCoolingOS
WD Velociraptor 10,000RPM HDD 250GB Sony DVDR/RW Writer 24x Corsair H50 Push/Pull Windows 7 Home Edition 64-bit 
MonitorKeyboardPowerCase
Samsung 220WS 22" LCD Logitech G-15 Corsair HX850W Gold Modular Thermaltake Overseer RX-1 
MouseMouse Pad
Razer Mamba 4G Razer Exactmat 
  hide details  
Reply
post #2 of 3
Easiest solution is reinstall Win 7. But since no one besides me likes doing that, I'd say check the hard drive for errors (not sure how since you can't actually get into Windows) maybe using Chkdsk. Also try repairing from Win 7 disc. Also, try taking out all but one stick of RAM.
     
CPUMotherboardGraphicsRAM
2600K @ 5.0 ASUS Maximus IV Extreme Sapphire/Powercolor 7950 CF G.Skill Ripjaws X 4x4GB 
Hard DriveHard DriveCoolingCooling
OCZ Vertex 3 60GB's RAID 0 VelociRaptor 300GB EK Maximus IV Block EK FC-7950 Block x2 
CoolingCoolingCoolingCooling
EK Supreme HF Block D5 w/ BP Dress-up Kit XSPC EX240 Black Ice SR1 360 
CoolingCoolingOSMonitor
Primochill PrimoFlex 1/2" ID Black 14 NZXT Fans Windows 7 Professional x64 3x AOC 2436V 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate BF3 Edition Corsair HX1000 NZXT Switch 810 Black Razer Imperator BF3 Edition 
AudioAudio
Asus Xonar Essence STX Beyerdynamic DT770 250 Ohm 
CPUMotherboardGraphicsRAM
i5-2500K Asus Maximus IV Gene-Z AMD Radeon HD 5970 G.Skill Ripjaws X DDR3-1600 
Hard DriveHard DriveCoolingCooling
Vertex 3 60GB RAID 0 VelociRaptor 300GB XSPC EX240 Rad Black Ice GT 92MM Rad 
CoolingCoolingCoolingCooling
Black Ice GT 120MM Rad EK Supreme HF CPU Block EK 5970 Block XSPC 450 Pump/Res Combo 
OSMonitorKeyboardPower
Windows 7 Professional x64 3x AOC 2436vw Razer Black Widow Ultimate BF3 Edition Rosewill 750W HIVE 
CaseMouseMouse PadAudio
NZXT Vulcan Razer Imperator BF3 Edition Razer Scarab BF3 Edition ASUS Xonar Essence STX 
Audio
Beyerdynamic DT770 250 Ohm 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
2600K @ 5.0 ASUS Maximus IV Extreme Sapphire/Powercolor 7950 CF G.Skill Ripjaws X 4x4GB 
Hard DriveHard DriveCoolingCooling
OCZ Vertex 3 60GB's RAID 0 VelociRaptor 300GB EK Maximus IV Block EK FC-7950 Block x2 
CoolingCoolingCoolingCooling
EK Supreme HF Block D5 w/ BP Dress-up Kit XSPC EX240 Black Ice SR1 360 
CoolingCoolingOSMonitor
Primochill PrimoFlex 1/2" ID Black 14 NZXT Fans Windows 7 Professional x64 3x AOC 2436V 
KeyboardPowerCaseMouse
Razer BlackWidow Ultimate BF3 Edition Corsair HX1000 NZXT Switch 810 Black Razer Imperator BF3 Edition 
AudioAudio
Asus Xonar Essence STX Beyerdynamic DT770 250 Ohm 
CPUMotherboardGraphicsRAM
i5-2500K Asus Maximus IV Gene-Z AMD Radeon HD 5970 G.Skill Ripjaws X DDR3-1600 
Hard DriveHard DriveCoolingCooling
Vertex 3 60GB RAID 0 VelociRaptor 300GB XSPC EX240 Rad Black Ice GT 92MM Rad 
CoolingCoolingCoolingCooling
Black Ice GT 120MM Rad EK Supreme HF CPU Block EK 5970 Block XSPC 450 Pump/Res Combo 
OSMonitorKeyboardPower
Windows 7 Professional x64 3x AOC 2436vw Razer Black Widow Ultimate BF3 Edition Rosewill 750W HIVE 
CaseMouseMouse PadAudio
NZXT Vulcan Razer Imperator BF3 Edition Razer Scarab BF3 Edition ASUS Xonar Essence STX 
Audio
Beyerdynamic DT770 250 Ohm 
  hide details  
Reply
post #3 of 3
I'd agree, remove components like your ram to eliminate the culprit, also dropping back to stock helps.
Bench Press!
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500k - 4.8Ghz - 1.45v ASRock P67 Fatal1ty Pro EVGA GTX 570 SLi (900/1800/2100) Corsair Dominator GT DDR3 PC3-12800C7 @ 2000Mhz 
Hard DriveCoolingOSMonitor
Corsair Force-3 120gb SSD + OTHERS EK HighFlow i7 CPU Blocks Win 7 Home Premium (64) Dell E248WFP + Dell S2309W 
KeyboardPowerCaseMouse
Logitech G110 Corsair TX950 Corsair 800D Razer Mamba 
Mouse Pad
Raser Vespula  
  hide details  
Reply
Bench Press!
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500k - 4.8Ghz - 1.45v ASRock P67 Fatal1ty Pro EVGA GTX 570 SLi (900/1800/2100) Corsair Dominator GT DDR3 PC3-12800C7 @ 2000Mhz 
Hard DriveCoolingOSMonitor
Corsair Force-3 120gb SSD + OTHERS EK HighFlow i7 CPU Blocks Win 7 Home Premium (64) Dell E248WFP + Dell S2309W 
KeyboardPowerCaseMouse
Logitech G110 Corsair TX950 Corsair 800D Razer Mamba 
Mouse Pad
Raser Vespula  
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Windows
Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › BSOD on Windows 7 startup can't figure out the source of the problem