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Can't access UEFI, P8P67 Pro

post #1 of 7
Thread Starter 
Out of nowhere, my delete key no longer brought me to the UEFI BIOS. Instead, my computer would just go straight through to starting up windows.

Before this, I could hit delete and access the BIOS but I couldn't use my mouse.

I've already updated to BIOS ver.2001

Keyboard: Logitech G110
Mouse: Logitech G500
post #2 of 7
I'd almost suspect that it's the delete key not working since it's actually POSTing and booting into windows... Call me crazy, but I would assume that if it's able to POST and boot the OS but not able to enter BIOS setup, that it's just a bad key on the keyboard. Verify that the Del key works in the OS?

EDIT: Given the oddities with your mouse not working in the UEFI BIOS but the keyboard working, I'm starting to suspect that there might be something conflicting at the hardware level.

Have you tried re-flashing the BIOS from a bootable USB Flash-Drive to the same BIOS version, just to make sure?

Failing that, I'd go all the way back to a barebones condition. Remove all but one memory stick, remove all of the USB headers, remove the SATA connections (including the hard drive with your OS on it), Clear CMOS - jumper. See if it POSTs and see if you can use an older PS/2 Keyboard and PS2 mouse.

Eliminate as many variables as you can, adding your G110 Keyboard, then your G500 mouse, testing each time. From there, reconnect your SATA devices one at a time.


Also, make sure that you don't have a firewire (1394) cable plugged into your USB header.
Edited by shad0wfax - 11/20/11 at 9:04pm
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post #3 of 7
Thread Starter 
Well my delete key works..........I will see if there's anything I can do before I clear my CMOS.
post #4 of 7
Thread Starter 
Turns out my problem was that I plugged my peripherals into a red USB port (which I presume is a powered USB).

It works fine when I plug it into a normal USB.

I think those red (powered) ports don't start up until windows starts up because if I plug my mouse into the hub on my monitor that's connected to the red port, the LED's on my mouse won't appear until I get to login screen; whereas my keyboard gets its LED's at startup.
post #5 of 7
Quote:
Originally Posted by EventHorizon View Post

Turns out my problem was that I plugged my peripherals into a red USB port (which I presume is a powered USB).

It works fine when I plug it into a normal USB.

I think those red (powered) ports don't start up until windows starts up because if I plug my mouse into the hub on my monitor that's connected to the red port, the LED's on my mouse won't appear until I get to login screen; whereas my keyboard gets its LED's at startup.

Yeah, after re-reading your problems, I figured it was a hardware conflict. I'm glad that you got it working. For your information:
  • Red USB ports on your motherboard are USB 2.0 ports.
  • Blue USB ports on your motherboard are USB 3.0 ports.
  • Green ports on your motherboard are e-SATA.

Just to make sure everything is ship-shape before you go too much further, I'd check your internal USB headers and make sure that they're connected in the right places. Verify that you don't have any IEE 1394 connected to your USB headers internally and also verify that any additional USB hubs you have installed are connected to the correct motherboard headers for USB 2.0. I'd also avoid using external hubs (such as from your monitor) until after your Operating System is fully installed, as your Operating System may not see the root hub on your monitor until after drivers are initialized, which may mean an update or two or a driver installation.
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post #6 of 7
Thread Starter 
Thanks for the help!

I already have my OS installed so that's why I found it really weird that my delete key and mouse wouldn't work in BIOS.

As for red usb ports, I have red ones AND normal "non-coloured" black ones.

My internal header is connected properly since I can use my flash drive thats plugged into the front of the case. (my peripherals are plugged into the back and that's where the red usb ports are along with "normal" black ones)
post #7 of 7
EDIT:

Huh, I looked over the information in your manual and Asus wasn't precisely forthcoming with which USB hubs were which. I suspect that there's still either some sort of IRQ conflict, BIOS setting issue, or even a fault with the motherboard. It's worth finding out precisely why that configuration you had wasn't working, even if you've managed to work around it.

You mentioned that the red ports (5 and 6) didn't work at all. Did the black ports (3 and 4) right next to them work?

Or did you have to go to the black ports (1 and 2) which are next to the blue USB 3.0 ports?

The way they draw the diagram, it looks like the red ports (5 and 6) and the pair of black ports right next to them (3 and 4), are used for the same "purpose" of scanners and the like.The other black ports (1 and 2) which are separate and next to the blue USB 3.0 ports seem to be for "printers" just like the USB 3.0 ports show. Perhaps you are correct and USB 2.0 ports 3, 4, 5, and 6 are not enabled at the BIOS level, but ports 1 and 2 are. (Although that's something that I would think that Asus would state clearly in the manual and there's absolutely no mention of such an issue.)

621

I still think that there's something wrong. I just can't see Asus disabling so many USB ports during the BIOS screens. All of them should be initialized during the POST. I know that on my Asus P8P67 WS Revolution board that all of the USB 2.0 ports are interchangeable for me. I can put my Logitech USB 2.0 wireless transceiver for my mouse/keyboard combination in any of the USB 2.0 ports I want and it works in the BIOS. The same goes for my APC UPS, my USB powered headphones (just getting power) and my backup external hard drive if I want to gimp it in USB 2.0 mode. (It's a 3.0 but I put it in 2.0 to test this out.) I also tested the USB 2.0 headers with the external USB 2.0 hubs and my Logitech wireless transceiver for my keyboard and mouse works in them too.

Asus isn't precisely forthcoming when it comes to determining which of the native USB ports are on what controller. I was only able to get the details of the headers.



As for the detailed IRQ information, here's what I've got so far:

  • USB3_2 shares an IRQ with PCIEx1_2 as well as PCIEx16_3 and the 1394 controller. (Note that I am not quite certain where USB3_2 is, but it should be a USB 3.0 controller.)
    • PCIEx1_2 is the small PCI slot labeled as Slot No. 3 on the expansion slot page of your manual. It's right below the "ASUS" logo on your motherboard itself.
    • PCIEx16_3 is labeled as Slot No. 7 in the manual and is the last graphics card slot available and is black in color and operates in 4x mode.
  • USB 2.0 Controller 1 and 2 share an IRQ.
  • USB 3.0 Controller shares an IRQ with PCIEx16_1 and PCIEx16_2
    • PCIEx16_1 is Slot No. 2 on the same page, and it's just above the ASUS logo on your motherboard just above the USB and 1394 headers. It's the primary graphics card slot.
    • PCIEx16_2 is Slot No. 5 on your motherboard, it's just below the P8P67 PRO logo on your motherboard, is a grey colored slot, and is the secondary graphics card slot (at 8x mode).
  • USB3_34 is the USB 3.0 header on your motherboard and is next to your RAM DIMM slots and the 24 pin power connector to the motherboard. This header is disabled if you have PCIeX16_3 (the last Slot No. 7 black graphics card slot) running at x4 mode for high performance support. (The eSATA ports, PCIeX1_1, and PCIeX1_2 are also disabled in this case.)
  • USB 2.0 connectors USB910, USB1112, USB1314 are the three internal USB headers on the motherboard, along the bottom. USB1314 is on the left, USB910 is on the right, and USB1112 is in the center, directly below the battery for your BIOS.
  • The IEE 1394 connector is on the far left at the bottom of the motherboard, below the black PCIE slot No. 7 (PCIEx16_3)
  • USB 2.0 ports 5 and 6 are the red USB ports. (See picture above.)
  • USB 2.0 ports 3 and 4 are the black USB ports just to the right of the red ports and the bluetooth module, and above the green external SATA port and the black IEE1394a port. (See picture above.)
  • USB 2.0 ports 1 and 2 are the black USB ports in between the blue USB 3.0 ports and the black IEEE1394a and green external SATA port. (See picture above.)
  • USB 3.0 ports 1 and 2 are the blue USB 3.0 ports just below the LAN port. (See picture above.)

Edited by shad0wfax - 11/22/11 at 5:51pm
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