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Main Screen goes Black and computer crashes. Help!

post #1 of 10
Thread Starter 
Quote:
I have been having this problem intermittently, with no way to provoke the issue on demand to test it properly.

While doing anything, Gaming or even sitting idle at the desktop, my computers' main screen will go black. the Main screen is connected to my 5850 and the secondary screen is running through the onboard video. When the screen goes black, the second screen remains on and "functional" for 5-10 seconds, at which time the GFX fan ramps to 100% and both screens go black and the computer crashes.

I've replaced the Mobo and CPU already, and am still having this issue. I have ruled out the GPU. I put it in my brother's computer and he used i for almost a week with zero issues.

Can anybody shed some light on this?

Thanks

EDIT: By intermittently, It's sort of weird. I had this issue about 2-3 weeks ago. Disassembled my PC one piece at a time, trying process of elimination. Ended up "fixing" it with the removal of the Optical drive. But the problem is back today. Crashed twice this afternoon within 30 min of each other.

Rewriting OP so people don't have to read everything. I've just reformatted this PC (Sig Rig). My main screen is connected to the 5850 and the secondary is connected to the onboard. Occasionally (a few times a day, at random occasions) the main screen will turn off, as if the computer has went to sleep, and the GFX fan will ramp up to 50%. The second screen stays usable for ~5 seconds until it freezes and the only thing I can do is press the restart button.

I've ruled out the CPU, MOBO (I've replace both) GFX card, Tested thoroughly in another computer. I've tested my PSU's voltages while it wasn't connected to anything. Now I'm looking to test the voltages while under load. Where can I test these voltages with a multimeter? Can I just use an unused Plug?
Edited by imadude10 - 11/25/11 at 8:29pm
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post #2 of 10
Unplug everything other then main stuff, test it see if it happens. If it does, test the ram using a memtest, passes, test the graphics card while under a stress test. Then check temps, is it gettting to hot?

Also make sure you have the latest drivers installed for everything and try updating your bios as well. It could also be the OS by chance but again that could be a long shot. When it crashes check the event logs and see what the error is and see if it's a driver issue.
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post #3 of 10
Thread Starter 
Temps are fine. BIOS and drivers have been updated several times. Older drivers tried. Memtest Passes. I only seem to get these blackouts while in Windows, so Perhaps a reformat is in order. I guess it's time to back everything up and start fresh.
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post #4 of 10
That might be the best option that way you can rule out windows as the problem as well. Plus you get to start fresh with drivers etc.
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post #5 of 10
I just went through this dilemma. Check your PSU voltage, especial your +5v. My +5v was hovering in the 4.5v and have the usual drop to the 4.15v. Your PSU is not sending enough power to your GPU. I ended RMAing my PSU and using a backup 700watt PSU for the meantime and running a single 6990 and everything stock clocks.
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CPU: AC Cuplex Kryos HF Radiator: XSPC GTX 480 GPU:2xSwiftech Epsilon 6990 8x Scythe Gentle Typhoon AP-15 
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post #6 of 10
Thread Starter 
Quote:
Originally Posted by Nexus6 View Post

I just went through this dilemma. Check your PSU voltage, especial your +5v. My +5v was hovering in the 4.5v and have the usual drop to the 4.15v. Your PSU is not sending enough power to your GPU. I ended RMAing my PSU and using a backup 700watt PSU for the meantime and running a single 6990 and everything stock clocks.

I've just reformatted, and it's nice and quick! But I've just experienced the same issue. I used a multimeter to test voltages while the PSU wasn't plugged into anything. Nothing seems out of the ordinary. Where can I test while the PSU is under load?
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post #7 of 10
Thread Starter 
Bump. Can I just test the voltages on the unused plugs while the PC is running?
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post #8 of 10
Thread Starter 
Bump. It's extremely annoying to not be able to play games because of this.
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post #9 of 10
You should be able to test the voltages in the GPU plug. They should be pushing out what your PSU says it should. That's how I used to do it, though I have no idea the setting it needs to be on.
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Corsair Force Series GT 120GB SSD Samsung SH-B123A 12X Blu-ray DVD Combo Drive Corsair Hydro Series H100 CPU Cooler Windows 7 x64 
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post #10 of 10
Thread Starter 
Well Everytime I attach the multimeter to watch the voltage, It won't crash. I have it hooked up now and will be monitoring it

Anybody else have any Ideas what could be causing this?
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