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new gtx 570 failing occt stress test at stock? Returned/fixed

post #1 of 17
Thread Starter 
338Hi,
Have just got a kfa 2 gtx 570 and it does'nt pass occt stress test at stock clocks and volts, fails around 10 seconds with total crash/freeze gfx artifacts.
http://www.vortez.net/articles_pages/kfa2_gtx570_1280mb,1.html

However upping the volts or decreasing the core fix's this issues.
Allso note that heaven, dirt3, battlefield 3, kombuster, furmark are all stable at stock with max settings and max aaa ect, this puts my gfz at 100% but has no issues what so ever.

So if everything else is working ok then why is it that only occt crashes at stock??

Be gratefull of some help in this if possible please, my gtx 470 i just sold never had this issue and worked ok at stock with occt.
Edited by OcSlave - 11/30/11 at 4:31am
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post #2 of 17
OCCT might be stressing it harder than kfas quality control tested it at. If every game that you play and other GPU benchmarks (like 3DMark, for example) work fine and only OCCT is crashing it, I'd say that it's probably a factory-acceptable card that doesn't have any potential for OC, but that there's nothing wrong with it.

That being said, KFA is the "elite" line from Galaxy and probably should pass OCCT at reference...

You might consider e-mailing the manufacturer and asking for a RMA; see what they say. (and don't tell them that you over-volted it or under-clocked it, just tell them it fails OCCT with stock settings)
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post #3 of 17
Thread Starter 
Quote:
Originally Posted by shad0wfax View Post

OCCT might be stressing it harder than kfas quality control tested it at. If every game that you play and other GPU benchmarks (like 3DMark, for example) work fine and only OCCT is crashing it, I'd say that it's probably a factory-acceptable card that doesn't have any potential for OC, but that there's nothing wrong with it.
That being said, KFA is the "elite" line from Galaxy and probably should pass OCCT at reference...
You might consider e-mailing the manufacturer and asking for a RMA; see what they say. (and don't tell them that you over-volted it or under-clocked it, just tell them it fails OCCT with stock settings)

Hi,
Just sending them a email, ta.
Card does 882 at 1.1v, this gives errors in occt but furmark, heaven, games all at max ect play with zero artifacts/issues.
At 900 i was starting to see minor artifacts in games ect.

Edit.
Can anybody tell me if occt gpu stress test has the power limit thing disabled as occt sucks up watts like a monster! ??
Only ask as the following results are a very big.

Wattage tested at the wall with digital wattage/plug reader.

850mhz 1.63v

Pc idle 122watts

Vsync off
Occt 490watts
Kombuster 330 watts

160 watts difference at max load?
Edited by OcSlave - 11/25/11 at 5:44am
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post #4 of 17
Thread Starter 
anybody have any ideas on the wattages?
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post #5 of 17
When Kombustor is running, the power draw to the 570 is limited due to overcurrent protection (OCP). I guess OCCT must have an option for disabling OCP, which is why you get much higher power draw with OCCT.

OCP also means that your card isn't actually being stressed 100% with Kombustor, making Kombustor useless as a stress test for 570s/580s. One way you can tell that OCP is running is by watching a graph of your FPS using Afterburner or something like that. The FPS will oscillate up and down.

Fortunately, OCP doesn't activate in Heaven, games, or game benchmarks, so you should see normal power draw in those programs.
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post #6 of 17
Thread Starter 
Thanks, that's what i thought, i just had never had ocp before lol as just got my 570's.
Note allso that my second kfa2 570 is allso unstable at stock in occt but my games are running fine smile.gif
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post #7 of 17
Quote:
Originally Posted by OcSlave View Post

Thanks, that's what i thought, i just had never had ocp before lol as just got my 570's.
Note allso that my second kfa2 570 is allso unstable at stock in occt but my games are running fine smile.gif

Actually, the current (power) limiting function of the GTX 5XX series cards is in the drivers and it looks at what application is running to determine whether or not to throttle. So, Furmark will throttle it unless you disable the power limiter. But really old versions of Furmark (or the absolute newest ones) will not.

This may be the case with your OCCT. It may be that the nvidia drivers recognized Kombustor and throttle it but don't recognize OCCT and thus allow it through, resulting in high current draw.
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post #8 of 17
Thread Starter 
Thanks for the info wink.gif.

Still not heard from kfa2 and shop has no more in stock.
I think i found teh issue and it can be fixed via my end wink.gif.
Just need alittle info first from somebody here please.

I swapped the cards around, the faulty card has 0.975 v and the working card has 1.013v.
Faulty card works fine at 1.013v allso.
Can i take the bios from my working card and just flash it on the faulty card, they are the exact same cards?
If so can i be pionted in the correct direction for what i need to flash these 570's with as it's been awhile since i flashed a card and would hate to brick it or make my life harder than it allready is.

I take it as i am straight flashing a card with no mods the bios will still show up as a stock one just incase rma is needed at a later date.
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post #9 of 17
If it doesn't pass OCCT at out-of-box clocks/volts, it's defective and should be RMAed.

As for voltages, both cards likely use the exact same BIOS, as the default VID is set at a lower level. You will likely need to mod the BIOS yourself it increase stock voltage. Might be worth a try regardless.

The problem is that the lower voltage card may draw more current and produce more heat at 1.013v than the card with that stock voltage.
Edited by Blameless - 11/29/11 at 2:09am
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post #10 of 17
Thread Starter 
Ta,

Yes i know the card is faulty as it does'nt do what it should at stock.
But if i can fix it with just a simple bios swap/flash then i'm just saving myself time and effort as if the next card i get has 1.013v...........

I have tested both cards and both run at same temps give or take 1/3c at 1.013v

Will wait and see what kfa says as i'm entitled to a brand new card at the moment.
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