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Issue with X-Fi Card Mounting

post #1 of 6
Thread Starter 
I'm having an issue mounting a Creative Labs X-Fi Titanium Card into my Lian Li PC-7B Case. You see, I can get the card in place no problem. It's when I screw it into the back plate that the connector is getting pulled out enough that my computer and the Creative software doesn't seem to register it as being connected to my board. I tried fiddling around with it but the only way I see it working is leaving it dangling while in a vertical position. To say the least, this will not work with me. Is it advisable to bend the mount/plate on the card to force it in there or is there a better method?
post #2 of 6
I have bent the mounts or brackets on numerous video and sound cards when I switched my system over to a different case. Now, I do want to say that I did not bend them drastically, but otherwise it could not be screwed down or it would literally rock in place.

This is not an isolated issue at all.
post #3 of 6
Thread Starter 
Thanks for the post and a friend told me the same. I have since mounted the card correctly but now the software package will not install since it states that it can't find the device. The card was purchased on Black Friday and has been proven to work on the computer I'm replacing. I'm well aware of how bad some of Creative Labs software packages can be but is there a work around?

So far...
- The card is not listed in audio devices
- Not listed in Device Manager
- Tried the executable from the support page
post #4 of 6
You might have possibly fried the card turning the system on with it half connected.
The Thubanator
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The Thubanator
(16 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1100T Black Edition @ 4.0937ghz Asus Sabertooth 990FX Sapphire FleX HD6950 + Twin Frozr II 6950 xfire 4x4gb Corsair Vengeance 1600mhz 
Hard DriveOptical DriveOptical DriveCooling
2x Seagate 500gb Barracuda RAID0 Asus 12x Blue Ray Writer Acer DVD Writer Antec Kuhler 620 
OSMonitorPowerCase
Win7 x64 3x Acer 23" 5916x1080 Eyefinity Thermaltake TR2 1000w CoolerMaster HAF X 
MouseMouse PadAudio
Razer Naga (MMOs/RTSs) Razer Death Adder (FPSs) Rocketfish gaming pad Onboard 
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post #5 of 6
Thread Starter 
Super, just super.

I'll need to mess with it a bit and see if I can figure this out myself. Thank you everyone for your reply's. I really do appreciate the help.
post #6 of 6
Thread Starter 
I'm thinking that just the sound card was bad. I had another card I was going to install on a "present" which works fine.
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