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Built my first PC, video/freeze problem (Update, post #20)

post #1 of 25
Thread Starter 
UPDATE: Post 20 http://www.overclock.net/t/1181266/built-my-first-pc-video-freeze-problem/10#post_16248461

Hey guys. I built my first PC more than a month ago and it's been having an issue. First off here are the specs:

Mobo: Asus P8Z68-V PRO
CPU: Intel i5 2500k 3.3GHz
RAM: Corsair Vengeance 2x4GB
PSU: OCZ ModXStream Pro 600W
Video Card: Galaxy GeForce GTX 560Ti
Case: Lancool PC-K58
Storage: Samsung 1TB HDD

The problem is that my computer freezes sometimes, typically when I'm watching video. It could be on YouTube, a video file, or an online stream. It's happened even without me watching video, it just happens more often if there is a video playing. When it freezes, the sound goes super slow mo and the computer doesn't read any keyboard/mouse inputs. After a few minutes it goes back to normal. Here's a video of when it freezes and the distorted sound: http://youtu.be/_C4aA0H7eW0 I just installed the graphics card yesterday, thinking it was the onboard graphics that was causing the problem, yet it still happens even with a graphics card.

It doesn't always show up but I've gotten this error message before (HERE). I also uninstalled and reinstalled the video drivers (Intel), BIOS has been up to date since I initially built my PC, and ran memtest and passed. I've checked the temperatures and they're all normal. I've only tinkered with the BIOS settings once, which was to fix a common cold boot issue (I did the second solution quoted here. I have not overclocked my PC, so all stock.

Has anyone got a clue on what I should be looking at to fix this problem? =/
Edited by awwjayzin - 1/21/12 at 12:28am
post #2 of 25
Well, i had the same problem, but i also didnt know what to do..
It could be ram or hdd fault and as i said a BIOS fault.
If you have same brand and same model of ram then it shouldnt crash...
Edited by Zvejniex - 8/8/12 at 12:14pm
 
Old rig
(7 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core 4670k 4.6ghz @ 1.27v Gigabyte Z87-UD3H Nvidia MSI GTX 760 Sli - To be ordered Corsair Vengeance 8gb 1600mhz CL9 Single Channe... 
Hard DriveCoolingOSMonitor
1 TB WD 7200 RPM Hyper Evo 212 Push/Pull Win 8 Pro 64-bit Acer v223w 22 inches 
PowerCase
Corsair TX850 Cooler Master Gladiator 600 
CPUMotherboardGraphicsRAM
Intel E1400 945GCM-S2L Intel HD Junk Kingston 1gb 667mhz 
Hard DriveOSMonitor
Samsung 250gb Windows 7 Ultimate 64-bit HP w1907v 19 inches 
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Old rig
(7 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core 4670k 4.6ghz @ 1.27v Gigabyte Z87-UD3H Nvidia MSI GTX 760 Sli - To be ordered Corsair Vengeance 8gb 1600mhz CL9 Single Channe... 
Hard DriveCoolingOSMonitor
1 TB WD 7200 RPM Hyper Evo 212 Push/Pull Win 8 Pro 64-bit Acer v223w 22 inches 
PowerCase
Corsair TX850 Cooler Master Gladiator 600 
CPUMotherboardGraphicsRAM
Intel E1400 945GCM-S2L Intel HD Junk Kingston 1gb 667mhz 
Hard DriveOSMonitor
Samsung 250gb Windows 7 Ultimate 64-bit HP w1907v 19 inches 
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post #3 of 25
i had similar issues, have you updated windows with the latest updates? when i did this it solved everything.
also try going back to an older driver
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K @4.5ghz Asus P8Z68-V PRO RADEON HD 6870 1GB G-SKILL 2X4GB DDR3 1600 
Hard DriveOptical DriveOSMonitor
500GB WD SATA 6GB/S DVD-RW Windows 7 64bit ultimate 22" Asus 1080P 
PowerCaseMouseMouse Pad
OCZ 700 MOD-EXTREME Antec 300 standard standard 
Audio
onboard 
  hide details  
Reply
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K @4.5ghz Asus P8Z68-V PRO RADEON HD 6870 1GB G-SKILL 2X4GB DDR3 1600 
Hard DriveOptical DriveOSMonitor
500GB WD SATA 6GB/S DVD-RW Windows 7 64bit ultimate 22" Asus 1080P 
PowerCaseMouseMouse Pad
OCZ 700 MOD-EXTREME Antec 300 standard standard 
Audio
onboard 
  hide details  
Reply
post #4 of 25
Thread Starter 
I forgot to mention my OS is Windows 7 x64

Yes, Windows is up-to-date. Older driver for the Intel Graphics? Would that matter considered I have my graphics card installed now? =p
post #5 of 25
Try updating your Flash Player.
I had a similar problem with my build as well, and that fixed it.

P67 C43 (B3) is my Motherboard, check to see if yours has the same on-board audio?


Seeing how the problem still happens with a Graphics Card installed, that means the problem wasn't your graphics.
Edited by Shadow11377 - 12/8/11 at 9:12am
i7 Sandy
(8 items)
 
Skylake Pentium
(8 items)
 
 
CPUMotherboardGraphicsRAM
i7-2600K ASRock Z75 Pro3 GTX 970 16GB 
Hard DriveOSMonitorPower
250GB Samsung 850 Evo WinXP Pro / Win7 Pro 1080p 60Hz Thermaltake Smart M850W 
CPUMotherboardGraphicsRAM
Pentium G4400 ASRock H110M-HDV GTX 550 Ti 8GB (2x4) 
Hard DriveOSPowerOther
250GB SSD Windows 7 500W 300Mbps WLAN 
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i7 Sandy
(8 items)
 
Skylake Pentium
(8 items)
 
 
CPUMotherboardGraphicsRAM
i7-2600K ASRock Z75 Pro3 GTX 970 16GB 
Hard DriveOSMonitorPower
250GB Samsung 850 Evo WinXP Pro / Win7 Pro 1080p 60Hz Thermaltake Smart M850W 
CPUMotherboardGraphicsRAM
Pentium G4400 ASRock H110M-HDV GTX 550 Ti 8GB (2x4) 
Hard DriveOSPowerOther
250GB SSD Windows 7 500W 300Mbps WLAN 
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post #6 of 25
a quick question, does the intel graphics display options appear e.g accessing it, right click background, then intel hd options etc??
mine doesnt show any intel hd drivers. i cannot remember but maybe you could disable the intel hd graphics in the bios. might even be a driver conflict
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K @4.5ghz Asus P8Z68-V PRO RADEON HD 6870 1GB G-SKILL 2X4GB DDR3 1600 
Hard DriveOptical DriveOSMonitor
500GB WD SATA 6GB/S DVD-RW Windows 7 64bit ultimate 22" Asus 1080P 
PowerCaseMouseMouse Pad
OCZ 700 MOD-EXTREME Antec 300 standard standard 
Audio
onboard 
  hide details  
Reply
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K @4.5ghz Asus P8Z68-V PRO RADEON HD 6870 1GB G-SKILL 2X4GB DDR3 1600 
Hard DriveOptical DriveOSMonitor
500GB WD SATA 6GB/S DVD-RW Windows 7 64bit ultimate 22" Asus 1080P 
PowerCaseMouseMouse Pad
OCZ 700 MOD-EXTREME Antec 300 standard standard 
Audio
onboard 
  hide details  
Reply
post #7 of 25
Thread Starter 
Quote:
Originally Posted by Shadow11377 View Post

Try updating your Flash Player.
I had a similar problem with my build as well, and that fixed it.
P67 C43 (B3) is my Motherboard, check to see if yours has the same on-board audio?
Seeing how the problem still happens with a Graphics Card installed, that means the problem wasn't your graphics.
Updating flash player now. Where/How do I check if its the same on-board audio? And yeah, I figured but that error message that showed up (before video card) made me think otherwise.
Quote:
Originally Posted by stefj View Post

a quick question, does the intel graphics display options appear e.g accessing it, right click background, then intel hd options etc??
mine doesnt show any intel hd drivers. i cannot remember but maybe you could disable the intel hd graphics in the bios. might even be a driver conflict

It used to before I installed my video card.
post #8 of 25
try each stick of RAM seperate... or update audio drivers?
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K @4.5ghz Asus P8Z68-V PRO RADEON HD 6870 1GB G-SKILL 2X4GB DDR3 1600 
Hard DriveOptical DriveOSMonitor
500GB WD SATA 6GB/S DVD-RW Windows 7 64bit ultimate 22" Asus 1080P 
PowerCaseMouseMouse Pad
OCZ 700 MOD-EXTREME Antec 300 standard standard 
Audio
onboard 
  hide details  
Reply
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K @4.5ghz Asus P8Z68-V PRO RADEON HD 6870 1GB G-SKILL 2X4GB DDR3 1600 
Hard DriveOptical DriveOSMonitor
500GB WD SATA 6GB/S DVD-RW Windows 7 64bit ultimate 22" Asus 1080P 
PowerCaseMouseMouse Pad
OCZ 700 MOD-EXTREME Antec 300 standard standard 
Audio
onboard 
  hide details  
Reply
post #9 of 25
Are you using manual or offset voltage? Is your system overclocked?
it looks alive
(17 items)
 
Sandy Transformed
(69 photos)
 
CPUMotherboardGraphicsRAM
i5 2500K [5ghz 1.44v 24/7] Asus Maximus IV Extreme SLI GTX 460 @ 920/1840/4100 [1.11v] 4GB Dominator GT @ 2133mhz CL8 [1.65v] 
Hard DriveHard DriveCoolingOS
Intel X25-M G2 80GB 3x Samsung F3 500GB RAID 0 EK Supreme HF Full Copper Windows 7 Ultimate 64bit 
MonitorPowerCaseAudio
LG42SL9500 42" 1080p [Surround Soon] XFX XXX Edition 650w Xigmatec Elysium JVC HA-RX700 [foam mod] 
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it looks alive
(17 items)
 
Sandy Transformed
(69 photos)
 
CPUMotherboardGraphicsRAM
i5 2500K [5ghz 1.44v 24/7] Asus Maximus IV Extreme SLI GTX 460 @ 920/1840/4100 [1.11v] 4GB Dominator GT @ 2133mhz CL8 [1.65v] 
Hard DriveHard DriveCoolingOS
Intel X25-M G2 80GB 3x Samsung F3 500GB RAID 0 EK Supreme HF Full Copper Windows 7 Ultimate 64bit 
MonitorPowerCaseAudio
LG42SL9500 42" 1080p [Surround Soon] XFX XXX Edition 650w Xigmatec Elysium JVC HA-RX700 [foam mod] 
  hide details  
Reply
post #10 of 25
Read munaim1's guide, It helped me later on in my build.
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