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PS/2 Mouse driver causing problems

post #1 of 3
Thread Starter 
Hello,
I believe the source of my problem (lock ups) could be a number of problems. However having ran a lot of diagnostic software and being helped by BradleyW i realised it could be something -
http://www.overclock.net/t/1179531/help-with-memory-timings
Tune up utilities identified this problem

'Windows reports that the "PS/2 Mouse" device is not working properly.'

When going into device manager (checking hidden devices) and clicking properties i receive this:

'This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)'

Whenever i uninstall it, i restart to find it back there again.

Disabling it i doubt will rid the problem.
I dont even use the PS/2 driver, i use my logitech one. And updating the driver does nothing, it just says Device has the latest version installed.

Any solutions?
Current
(11 items)
 
Old
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CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 BE @4GHZ ASROCK 970 Extreme3 NVIDIA GeForce GTX 275 Kingston  
RAMHard DriveCoolingOS
Kingston  500gb Xigmatek Thor's Hammer Windows 7 x64 Ultimate 
MonitorKeyboardPowerCase
AOC 19" Monitor Standard Black Keyboard Eh can't remember Cheap and Cheerful 
MouseMouse Pad
Gigabyte M6980 None 
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Current
(11 items)
 
Old
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CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 BE @4GHZ ASROCK 970 Extreme3 NVIDIA GeForce GTX 275 Kingston  
RAMHard DriveCoolingOS
Kingston  500gb Xigmatek Thor's Hammer Windows 7 x64 Ultimate 
MonitorKeyboardPowerCase
AOC 19" Monitor Standard Black Keyboard Eh can't remember Cheap and Cheerful 
MouseMouse Pad
Gigabyte M6980 None 
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post #2 of 3
Thread Starter 
Ok well,
Rawr. -.-
The mouse issue is back.
This seems an unexplored part of the internet, I cannot uninstall the PS/2 mouse driver which i believe is causing the problems.
No PS/2 mouse works in it (definetly the right port also), it just sits in device manager with an explanation mark next to it.
Tune up utilities identified it as possibly being the source of all my problems.
Anyone skilled enough could point me in the right direction? Deleting registry keys/driver store files.
Thanks
Current
(11 items)
 
Old
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 BE @4GHZ ASROCK 970 Extreme3 NVIDIA GeForce GTX 275 Kingston  
RAMHard DriveCoolingOS
Kingston  500gb Xigmatek Thor's Hammer Windows 7 x64 Ultimate 
MonitorKeyboardPowerCase
AOC 19" Monitor Standard Black Keyboard Eh can't remember Cheap and Cheerful 
MouseMouse Pad
Gigabyte M6980 None 
  hide details  
Reply
Current
(11 items)
 
Old
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 BE @4GHZ ASROCK 970 Extreme3 NVIDIA GeForce GTX 275 Kingston  
RAMHard DriveCoolingOS
Kingston  500gb Xigmatek Thor's Hammer Windows 7 x64 Ultimate 
MonitorKeyboardPowerCase
AOC 19" Monitor Standard Black Keyboard Eh can't remember Cheap and Cheerful 
MouseMouse Pad
Gigabyte M6980 None 
  hide details  
Reply
post #3 of 3
Thread Starter 
Oooop fiddling around i found, these files linked to it:

C:\Windows\system32\DRIVERS\i8042prt.sys

and

C:\Windows\system32\DRIVERS\mouclass.sys

I also found some registry files belonging to mouclass (however, i wont delete these, unless someone confirms it is safe to do so)

EDIT:
Ok driver files deleted, it believes theres still a driver installed though because of the registry info left behind.
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Pointerclass

This brings me 3 values,
(default)
and
\device\pointerclass0
\device\pointerclass1

Also going to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Mouclass\Enum
finds some files to do with the mouse, they are labelled:
(Default)
0
1
2
Count
NextInstance

Also, HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\i8042prt\Enum\
(Default)
0
1
2
Count
NextInstance

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\i8042prt\Parameters\
(Default)
LayerDriver JPN
LayerDriver KOR
PollingIterations
PollingIterationsMaximum
Resend Iterations

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\mouclass (can't expand)
(Default)
DisplayName
ErrorControl
Group
ImagePath
Start
Tag
Type

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\i8042prt\Parameters\
(Default)
LayerDriver JPN
LayerDriver KOR
PollingIterations
PollingIterationsMaximum
Resend Iterations

What do you recommend? Which values should i delete?
Edited by Jonny321321 - 12/9/11 at 3:07am
Current
(11 items)
 
Old
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 BE @4GHZ ASROCK 970 Extreme3 NVIDIA GeForce GTX 275 Kingston  
RAMHard DriveCoolingOS
Kingston  500gb Xigmatek Thor's Hammer Windows 7 x64 Ultimate 
MonitorKeyboardPowerCase
AOC 19" Monitor Standard Black Keyboard Eh can't remember Cheap and Cheerful 
MouseMouse Pad
Gigabyte M6980 None 
  hide details  
Reply
Current
(11 items)
 
Old
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 BE @4GHZ ASROCK 970 Extreme3 NVIDIA GeForce GTX 275 Kingston  
RAMHard DriveCoolingOS
Kingston  500gb Xigmatek Thor's Hammer Windows 7 x64 Ultimate 
MonitorKeyboardPowerCase
AOC 19" Monitor Standard Black Keyboard Eh can't remember Cheap and Cheerful 
MouseMouse Pad
Gigabyte M6980 None 
  hide details  
Reply
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