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problem with Windows XP internet

post #1 of 4
Thread Starter 
i have been working on my girlfriend's computer a little bit each time i go over there, each time trying to improve it a little bit. however i am getting stuck on one issue. the internet.

i do know a lot about microsoft, and am in a cisco networking academy (cisco discovery 1 and IT Essentials right now) yet am still stumped.

about:
unknown computer brand and model
windows XP Media Center Edition
connected to internet with Virgin Mobile Broadband2Go USB dongle
desktop (most likely very dusty inside, plan to clean out for them soon)

symptoms:
internet will connect (via virgin mobile connection program, and through windows
internet will ONLY work using Netscape Navigator 8.0 (have tried firefox 4, firefox 3.something, and chrome)
skype cannot connect to server
using Avast! antivirus makes connection unusable by netscape

what i have tried:
running advanced system care (took care of lots of problems)
running super anti spyware (also removed many problems)
scanning for viruses via Avast! (none reported)
changing connections settings (tried connecting through windows, same problem; it connects via COM4, COM3 fails to connect(fax/data line?))


it seems like for some reason the only thing possible to be used on the internet is netscape.

is it bad to use netscape? i know AOL stopped support for it in 2008, which means that for 3 years, it has been outdated. does that make it a security risk?

any ideas or help with this issue is extremely appreciated
post #2 of 4
Thread Starter 
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post #3 of 4
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post #4 of 4
What does Internet Explorer do?

Verified hosts, proxy settings, reset winsock, netsh reset, dns flush/register, etc.
Checked for ZeroAccess, Virut, Ramnit, etc. -- Essentially any rootkit/virus that will kill the main browsers (IE, Chrome, Firefox, Opera) but not something lame like the old Netscape browser.
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Lawl Mark II
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 @ 5ghz (air) Z77 Extreme6 SLI GTX 660 Ti SC 3GB (1228/1734) Patriot Viper 3 16GB 2133mhz 
Hard DriveCoolingOSKeyboard
OCZ Vertex 3 128GB XIGMATEK Dark Knight II Windows 7 Ultimate Razer Blackwidow Ultimate 
PowerMouseMouse PadAudio
CM Silent Pro 1000W Cyborg RAT 7 Razer Goliathus Xonar DG 
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Reply
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