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Need help diagnosing this problem.

post #1 of 8
Thread Starter 
Well a friend of mine bought an AMD rig from IBP and it was working fine until he started to get a lot of bsod's and it was "paged in a non page area" or w/e which has to do with the ram. So he decides to reseat the ram, but when he did he didn't push all the way down to hear them click, and when he turned on his computer I guess it shorted them out because when he did put them in correctly, no configuration changing the dimm's would get the screen to display anything. So he cut his losses and bought 8gb of rip jaws ddr3 1600. So he just got them yesterday and put them in but still nothing displays.

Here's what he said,

"
Hey venom.
Man I don't even know at this point.I MEAN I tried the RAM but no luck. The PC starts itself up but does not boot in to the OS or appear on screen. The fans keep running and I cannot power it down unless I unplug it or use the secondary power switch at the back. The motherboard also won't beep at all. Not sure if the motherboard is kaput or not since there is still power going to the CPU fan and GPU. "

Could anybody shed some insight on this, it would be really helpful. Thank you.
post #2 of 8
Try booting with one stick.
    
CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
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CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
Hard DriveHard DriveHard DriveHard Drive
64gb Crucial M4 SSD 3x 250gb WD2500JD - RAID0 1tb WD1001FALS 1tb WD10EARS 
Optical DriveCoolingOSMonitor
Pioneer DLDVD/CDRW Arctic Freezer Pro 64 Win 7 64bit Ultimate E2305 LG 23" LED 
KeyboardPowerCaseMouse
Filco Majestouch II Ninja Tenkeyless Fortron BlueStorm II 500w CM 690II Advanced Razer DeathAdder 
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generic Echo Miamidi PCI M-Audio BX5a Studio Monitors 
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post #3 of 8
Thread Starter 
Quote:
Originally Posted by _02 View Post

Try booting with one stick.

Just to make sure, boot with one stick of his newly purchased ripjaws?
post #4 of 8
Doubtful both sets of RAM are bad, but maybe a single RAM slot on the motherboard is bad.

Worth a shot.

RAM slots don't have to be the issue, but seeing as how that is what he was messing with when the problem occurred, would be a good place to start. I don't think both sets of RAM would be bad, so bad RAM isn't really a culprit IMO.
    
CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
Hard DriveHard DriveHard DriveHard Drive
64gb Crucial M4 SSD 3x 250gb WD2500JD - RAID0 1tb WD1001FALS 1tb WD10EARS 
Optical DriveCoolingOSMonitor
Pioneer DLDVD/CDRW Arctic Freezer Pro 64 Win 7 64bit Ultimate E2305 LG 23" LED 
KeyboardPowerCaseMouse
Filco Majestouch II Ninja Tenkeyless Fortron BlueStorm II 500w CM 690II Advanced Razer DeathAdder 
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CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
Hard DriveHard DriveHard DriveHard Drive
64gb Crucial M4 SSD 3x 250gb WD2500JD - RAID0 1tb WD1001FALS 1tb WD10EARS 
Optical DriveCoolingOSMonitor
Pioneer DLDVD/CDRW Arctic Freezer Pro 64 Win 7 64bit Ultimate E2305 LG 23" LED 
KeyboardPowerCaseMouse
Filco Majestouch II Ninja Tenkeyless Fortron BlueStorm II 500w CM 690II Advanced Razer DeathAdder 
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post #5 of 8
Quote:
Originally Posted by venomblade View Post

Just to make sure, boot with one stick of his newly purchased ripjaws?

Yeah, also make sure to reset the CMOS jumper.
Kukumonster
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A pleasant surprise :)
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Kukumonster
(13 items)
 
A pleasant surprise :)
Cooler Master USP 100 Black Edition
Value redefined.
Amd Athlon II X3 435
CPUMotherboardGraphicsRAM
Core i5 2320 Intel DH67BL Sapphire R9 285 Corsair 8GB (4x2)  
Hard DriveHard DriveHard DriveCooling
Kingston HyperX Fury 240GB  WD Blue 1TB Seagate Barracuda 500GB Noctua NH-C14S 
CoolingOSMonitorPower
Noctua NF-A140*2 Windows 10 Pro (TP) LG 22" 1080p  Seasonic G-550 F3 550W 
Case
Cooler Master USP100 Black Edition 
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post #6 of 8
Thread Starter 
I don't think he has a jumper, if he takes out the battery how long should he wait?

edit: he also mentions that his computer automatically turns on when there's power plugged in.
Edited by venomblade - 12/15/11 at 5:17pm
post #7 of 8
Quote:
Originally Posted by venomblade View Post

I don't think he has a jumper, if he takes out the battery how long should he wait?

You could remove it for 20 minutes to be absolutely sure, but it probably only takes a minute or two.

Quote:
edit: he also mentions that his computer automatically turns on when there's power plugged in.

You could possibly have "restore power on AC loss" enabled in the BIOS.

But if it didn't act like this before and you haven't changed the BIOS, I'd suspect something may be wrong with the motherboard.
Edited by _02 - 12/16/11 at 5:20am
    
CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
Hard DriveHard DriveHard DriveHard Drive
64gb Crucial M4 SSD 3x 250gb WD2500JD - RAID0 1tb WD1001FALS 1tb WD10EARS 
Optical DriveCoolingOSMonitor
Pioneer DLDVD/CDRW Arctic Freezer Pro 64 Win 7 64bit Ultimate E2305 LG 23" LED 
KeyboardPowerCaseMouse
Filco Majestouch II Ninja Tenkeyless Fortron BlueStorm II 500w CM 690II Advanced Razer DeathAdder 
Mouse PadAudioAudio
generic Echo Miamidi PCI M-Audio BX5a Studio Monitors 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Phenom II X3 720 @ 3.5 (1.39v) Gigabyte GA-MA790XT-UD4P ASUS 5850 @ 880/1180 (1.118v) 4gb 1333mhz G.Skill DDR3 
Hard DriveHard DriveHard DriveHard Drive
64gb Crucial M4 SSD 3x 250gb WD2500JD - RAID0 1tb WD1001FALS 1tb WD10EARS 
Optical DriveCoolingOSMonitor
Pioneer DLDVD/CDRW Arctic Freezer Pro 64 Win 7 64bit Ultimate E2305 LG 23" LED 
KeyboardPowerCaseMouse
Filco Majestouch II Ninja Tenkeyless Fortron BlueStorm II 500w CM 690II Advanced Razer DeathAdder 
Mouse PadAudioAudio
generic Echo Miamidi PCI M-Audio BX5a Studio Monitors 
  hide details  
Reply
post #8 of 8
Thread Starter 
Quote:
Originally Posted by _02 View Post

You could remove it for 20 minutes to be absolutely sure, but it probably only takes a minute or two.
You could possibly have "restore power on AC loss" enabled in the BIOS.
But if it didn't act like this before and you haven't changed the BIOS, I'd suspect something may be wrong with the motherboard.

Thanks for the input. He's never went into the bios before so I guess it is a mobo problem. The two choices he's pondering now is, buy the same mobo off newegg for ~$60 or RMA his PC back to IBP(he's covered) and risk them wiping the HDD. I'm not sure if they will or not if it's just a mobo problem.. I just don't want him to spend money on a new mobo, and then find out it's like his psu or something. He's already bought new ram, but that could only benefit him since they stuck him with generic sticks in the first place.
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