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ISP Information Thread - Page 8

post #71 of 74
Windstream -
Time Warner/ Road Runner +
post #72 of 74
Quote:
Originally Posted by oblivious View Post

I've had experience with Windstream and Time Warner/RR. First of all i wouldn't recommend Windstream to anyone. I have them now and yes, i am uncapped. BUT I will have random loss of service. They have a ton of hidden fee's when you get your first bill, also you are forced to use their modem/router combo which cost me 200 dollars. I don't like using this because i've read that they can remote access it when you have problems and i really don't want anyone snooping around in my home network. Lets not forget their terrible customer service.

That must be something with your local Windstream, cause mine is NOTHING like that.

I had the random-loss-of-service issue as well, and the issue was actually on MY end. Turns out that routing your phone wire though a surge protector causes enough resistance that you'll lose your connection at times.

Hidden fees? None over here - been using their DSL + unlimited phone bundle and price has been consistant.

Forced to use a $200 modem/router? O_o I got a modem for FREE with my service, and was allowed to use my own router. And since it's only a bridged modem, I'm pretty sure they physically cannot access it for whatever reason.

I've had a good experience with their customer service. The only issue was a problem with a technician mis-diagnosing an interference problem (a different technician on a later date pin-pointed it quickly and accurately)



Needless, but I must add a + to Windstream. Darned near all connection issues have been caused by my side of things whether it be a faulty modem, signal interference, or connectivity issues solved by a simple modem & router reboot.

Not only that, but they seem to be WAY more forgiving than what I've heard about other companies. To put it briefly, let's just say that torrents work great. wink.gif

I know I've heard people say "DSL is slow", but I can't help but think that they're thinking of old-time DSL. Maybe I just have low standards, but I personally think 12Mbps and ~40ms ping is pretty fast for an uncapped and forgiving ISP.
Edited by Nintendo Maniac 64 - 4/24/12 at 12:08pm
 
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RAMHard DriveHard DriveOptical Drive
4x4GB Corsair Vengance DDR3 @ 1800MHz 1.504v Crucial M500 480GB SSD RamDisk - adaptive 10GB volatile scratch LG Blu-ray drive 
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post #73 of 74
Thread Starter 
That's pretty awesome, I also didn't think that DSL could get that fast. Learn something new everyday I suppose, I thought it was capped at a speed due to limitations in the infrastructure.
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post #74 of 74
Quote:
Originally Posted by B-rock View Post

That's pretty awesome, I also didn't think that DSL could get that fast. Learn something new everyday I suppose, I thought it was capped at a speed due to limitations in the infrastructure.

ADSL2+ can go up to 24/1Mbps, with more upload if it's bonded (what AT&T does with Uverse). VDSL2 (what CenturyLink is using in some areas) cranks it up to 11 and permits up to 200/200 symmetric, with an actual theoretical max download of 250Mbps. wink.gif
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