Originally Posted by Wishmaker
There is no inconsistency. This was 5 years ago and the US Post Office tracking system had some issues telling me where my thing was, etc. It was after a week of usage of course and when I told the guy that I could not contact earlier he went on a tangent that I should blame the post office and bla bla ... the usual crap sellers give you. When I finally got him to accept the return he said it will take up to 4 months for them to fix it. Their techs, then other techs, etc, etc. So I had to sort the issue on my own.
You've made your decision, tell the guy you will not solve it.
The OP had sufficient information from the buyer that the product is faulty, yet he continued with the usual trouble shooting procedure.
But you see, if there was issues with shipping, the buyer would have known about it.
That's my point. For him to suspicious is ENTIRELY different than why I am suspicious. I know where my product went when ~I~ shipped it. I know how long it took to reach the shipping address. And it got the the address a full month ago.
Your case is different. The item only got to you 3 weeks after it got shipped. The buyer should've obviously known this, it would've reflected in whatever tracking there was and if not you would've easily provided evidence of such. And honestly, in that situation - yes the seller was technically correct. The USPS is actually at fault for that whole length discrepancy. But, if I'm not mistaken, any policy regarding returns is only after the buyer RECEIVES the item from the initial shipping from the seller. So - he could've and should've done your return. I apologize that incident happened.
It's not a problem with society at all though. That's USPS messing up and the seller just being stubborn about the problem.
But clearly it's not similar to mine.
I have every right to wonder what took a month and to question that with suspicion. Unlike yours where it was clearly USPS who had problems with the shipping.
Also, you had a week use of it. My guy is claiming it never worked to begin with.
As you can clearly see, I'm also trying all the tricks in the book to help him out including asking OCN for help. Your guy didn't apparently.
That's not a problem with society necessarily. Buyers AND sellers have to be weary of each other on the internet. It's the only way it works.
Omega, if he has two addresses, one in CA and one east, then likely there is another person involved. Either a family member or service out of CA (it's common to do this) is receiving the item from you, then reshipping it out of the states. That could explain an amount of that month time frame.
Yeah that's what it may be, and that would complicate the whole return or RMA process a whole lot more. Lord only knows what happened between CA and Sri Lanka.
I'll have to wait for that reply.Edited by OmegaNemesis28 - 12/27/11 at 5:34am