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New WD passport detects as totally different drive

post #1 of 7
Thread Starter 
Thought you guys might find this interesting, I bought Western Digital Passport 60GB portable hard drive. Brand new in box from walmart. Came home hooked it up and it detects as 20GB and the serial/model numbers dont match the box or sticker on the drive in windows.

It shows up as a 20GB "IBM DJSA-220" which is a totally different hard drive. But it looks just like the passport should.

Should be this: "WDXML600UE"
http://www.westerndigital.com/en/pro...30&language=en

Shows up as this:
http://www.etech4sale.com/IBM_DJSA-2...id-120185.html

I'll be returning this to walmart with screenshots as proof this hard drive has been taken apart and another hard drive has been put into the passport case. This was brand new in the box so how could someone possibly do that?!

The drive also had stratches all over the bottom like someone has been messign with it but the drive WAS completely sealed in wrapping and i had to open it.
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post #2 of 7
it was probably a factory error in packaging/shipping dept. Somebody put the wrong drive in the box or it got mislabeled.
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post #3 of 7
Thread Starter 
There are stratches all over the drive when it was new out of the box, It looks like some tore it apart and put it back together.
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post #4 of 7
Quote:
Originally Posted by Murlocke
There are stratches all over the drive when it was new out of the box, It looks like some tore it apart and put it back together.
Someone might have had a 20gig HDD and swapped it with the 60gig and took it back to the shop
    
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post #5 of 7
Thread Starter 
Quote:
Originally Posted by cokker
Someone might have had a 20gig HDD and swapped it with the 60gig and took it back to the shop
Yea exactly what i thought, when I go there i'm gonna ask to test my new one on there customer service computer to make sure there whole shipment isnt like that.

GAS IS EXPENSIVE! they need to start refunding gas to
The Leviathan
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The Leviathan
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post #6 of 7
Thread Starter 
Got a new one and it works perfectly.

Walmart Customer Rep: "This happens all the time, we even have people buy our computers, and take out all the hardware and just return the case."

She also said that these people always get away with this.

WOW.... thats sad.

So they sell used harddrives and computers on there shelves that have been reboxed and sealed to make it look like new, and theres no proof that it was ever opened or used.
The Leviathan
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OSMonitorKeyboardPower
Windows 10 Pro x64 65" LG 65E6P (4K OLED) Ducky DK9008 Shine 3  Corsair AX860 
CaseMouseAudioAudio
Corsair Obsidian 750D Logitech G502 Proteus Sprectrum Denon X7200WA (Receiver) 2x Klipsch RF-7 (Front Speakers) 
AudioAudioAudioAudio
4x Klipsch RS-62 (Surround Speakers) Klipsch RC-64 (Center Speaker) 4x Klipsch CDT-5800-C II (Atmos Speakers) 2x SVS PB16-Ultra (Subwoofers) 
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The Leviathan
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2x 1TB Samsung 960 PRO 193TB unRAID Server 3x 140mm Noctua NF-A14 Noctua NH-D15 
OSMonitorKeyboardPower
Windows 10 Pro x64 65" LG 65E6P (4K OLED) Ducky DK9008 Shine 3  Corsair AX860 
CaseMouseAudioAudio
Corsair Obsidian 750D Logitech G502 Proteus Sprectrum Denon X7200WA (Receiver) 2x Klipsch RF-7 (Front Speakers) 
AudioAudioAudioAudio
4x Klipsch RS-62 (Surround Speakers) Klipsch RC-64 (Center Speaker) 4x Klipsch CDT-5800-C II (Atmos Speakers) 2x SVS PB16-Ultra (Subwoofers) 
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post #7 of 7
thats sad, " doesn't this computer seem light to you sir?" - Custom suport
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