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Managed to accidentally mysterious switch on my 4870x2 - Page 2

post #11 of 18
I guess you could just try using it anyway. Stress and monitor it, just to be safe.
post #12 of 18
Quote:
Originally Posted by Pikey View Post

What do you mean by 'switch'?
It looks like a grounding capacitor or something similar to me , in which case you might get away with it ... can't really tell from that photo!
Of course if the card is dead , send it back for another one ..

What? Why should anyone else (retailer/manufacturer) have to pay for his mistake? People like you are one reason why consumer electronics are so expensive.
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post #13 of 18
Your right , that was a bit irregular of me .. I apologize!

The manufacturer would hopefully repair it and send it back though.
     
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post #14 of 18
Quote:
Originally Posted by Cyph3r View Post

What? Why should anyone else (retailer/manufacturer) have to pay for his mistake? People like you are one reason why consumer electronics are so expensive.

Why shouldn't he give the company a chance to be "good guys"?
And please, just prove to me RMAs are a significant factor in pricing, thanks. If anything, it should motivate the companies to assume stricter production, quality assurance and quality control standards.
post #15 of 18
Quote:
Originally Posted by crust_cheese View Post

And please, just prove to me RMAs are a significant factor in pricing, thanks

Sure.....

For RMAs, companies have to pay for:
  • RMA customer service staff
  • warehouse staff doing the extra logisitics
  • tech doing testing
  • managing inventory for RMA replacements (new/refurb cards that you have to warehouse and not sell)
  • shipping costs

The companies that sell GPUs margin on each unit shipped is thin..... something like 1-10% so only a few dollars per card. If employess have to spend 2 man-hours of a RMA and the company has to pay $8 for shipping, that eats up most (if not all) of the margin.

(I use to work for EVGA as a contractor tech support so I know some inner workings of GPU companies wink.gif )
Edited by DuckieHo - 1/6/12 at 9:11am
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post #16 of 18
I'm not doubting that it require some additional expense, but how many units out of, say, 100 are even RMA'd? I doubt that a significant portion of, say, MSI's or Gigabyte's or whoever's budget is dedicated to RMA. If it is, that only serves to support my other points.
post #17 of 18
Quote:
Originally Posted by crust_cheese View Post

I'm not doubting that it require some additional expense, but how many units out of, say, 100 are even RMA'd? I doubt that a significant portion of, say, MSI's or Gigabyte's or whoever's budget is dedicated to RMA. If it is, that only serves to support my other points.

Typical electronics RMA rate is in the 2-8% range. A lot of RMAs are often due to non-issues as well.


So let's say there 100 units and a company makes $20 on each, so they made $2000 profit. However, 5% are RMAed and it costs them $25 for each. So the RMAs costs them 6.25% of their profit which is significant enough to factor into a price.
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post #18 of 18
Quote:
Originally Posted by DuckieHo View Post

Typical electronics RMA rate is in the 2-8% range. A lot of RMAs are often due to non-issues as well.
So let's say there 100 units and a company makes $20 on each, so they made $2000 profit. However, 5% are RMAed and it costs them $25 for each. So the RMAs costs them 6.25% of their profit which is significant enough to factor into a price.

Okay, but now, one would have to estimate how much of these RMAs could be avoided with better controls and manufacturing, and how many indeed are due to people unjustifiedly RMAing some products.
I mean, "a lot" isn't cutting it, in my opinion. Any statistics? Hard numbers?
Edited by crust_cheese - 1/6/12 at 11:43am
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