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[Reg]Comet 'sold 94,000 pirate Windows CDs', claims Microsoft

post #1 of 28
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Quote:
Originally Posted by The Register .co .uk 
The software giant announced this morning that it had filed a suit against Comet Group PLC, accusing the group of manufacturing counterfeit discs at a factory in Hampshire and selling them through its UK retail outlets. Comet has 248 stores across the UK. A spokesperson for Microsoft was unable to say where the suit has been filed.

The allegedly counterfeit recovery discs were then sold to customers who had bought desktops and laptops running Windows, Microsoft said.

Now we know how they can sell Laptops so cheap biggrin.gif

To read the full article, click here.
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post #2 of 28
Recovery discs. Not the same as the OS install disc, but still a massive faux pas from Comet.
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post #3 of 28
I'm curious how much they sold them for, was it a small fee barely enough to cover the cost of burning the CD/DVD or was it a substantial fee that generated a profit for Comet?
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post #4 of 28
I was just reading this over at El Reg.

I believe Comet thought they were doing customers a favour, but I think they probably should have made an OS backup for the user instead of copying the Master discs!
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post #5 of 28
Microsoft isn't looking after the best interests of anyone by doing this, except themselves. They're not trying to protect any consumer.

Microsoft sees this as a lost revenue channel. Whether doing it themselves for profit, or paying a subcontracted point-of-sale entity to do it for them...they make money off of it.

Personally, I think a company who sells you software should be required to provide you a CD or DVD. It's only pennies to do so.
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post #6 of 28
Quote:
Originally Posted by jck View Post

Microsoft isn't looking after the best interests of anyone by doing this, except themselves. They're not trying to protect any consumer.
Microsoft sees this as a lost revenue channel. Whether doing it themselves for profit, or paying a subcontracted point-of-sale entity to do it for them...they make money off of it.
Personally, I think a company who sells you software should be required to provide you a CD or DVD. It's only pennies to do so.

So you believe that steam should send you a dvd for every game you buy? O_0
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post #7 of 28
Quote:
Originally Posted by Philbar71 View Post

Quote:
Originally Posted by jck View Post

Microsoft isn't looking after the best interests of anyone by doing this, except themselves. They're not trying to protect any consumer.
Microsoft sees this as a lost revenue channel. Whether doing it themselves for profit, or paying a subcontracted point-of-sale entity to do it for them...they make money off of it.
Personally, I think a company who sells you software should be required to provide you a CD or DVD. It's only pennies to do so.

So you believe that steam should send you a dvd for every game you buy? O_0

You have that option for most games on steam. That is, buying it in a store and then activating it online.
    
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post #8 of 28
Quote:
Originally Posted by jck View Post

Microsoft isn't looking after the best interests of anyone by doing this, except themselves. They're not trying to protect any consumer.

Microsoft sees this as a lost revenue channel. Whether doing it themselves for profit, or paying a subcontracted point-of-sale entity to do it for them...they make money off of it.

Personally, I think a company who sells you software should be required to provide you a CD or DVD. It's only pennies to do so.


What else would Microsoft do? This is the most logical move by any company or person.

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post #9 of 28
Quote:
Originally Posted by BinaryDemon View Post

I'm curious how much they sold them for, was it a small fee barely enough to cover the cost of burning the CD/DVD or was it a substantial fee that generated a profit for Comet?


http://www.ft.com/intl/cms/s/0/09ed6630-36e0-11e1-9ca3-00144feabdc0.html#axzz1iW6nMnSA

 

"Comet offered to make recovery discs on demand for individual customers, charging £14.99 for the service, which shipped customers discs by post."

 

They made money out of it then.

 

The link works if you google "Microsoft to sue Comet over back-up discs", it's the Financial Times.

 


Edited by quakermaas - 1/4/12 at 12:49pm
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post #10 of 28
Quote:
Originally Posted by jck View Post

Microsoft isn't looking after the best interests of anyone by doing this, except themselves. They're not trying to protect any consumer.
Microsoft sees this as a lost revenue channel. Whether doing it themselves for profit, or paying a subcontracted point-of-sale entity to do it for them...they make money off of it.
Personally, I think a company who sells you software should be required to provide you a CD or DVD. It's only pennies to do so.
Quote:
Originally Posted by Tunechi View Post

What else would Microsoft do? This is the most logical move by any company or person.

It's Comet who said they were acting in the best interests of the customer, not Microsoft. Microsoft said that it's unfair to the customers, which quite frankly, it is. If customers are paying for a legitimate product, they should receive what they're paying for, not a pirated copy of it.
It's no different to the sale of counterfeit movie DVDs in that respect.

Yes, Microsoft does generate revenue from it, but as Tunechi said, what else are they supposed to do? Condone it?
They have to enforce their IP otherwise it says to everyone else who sells Microsoft products that it's perfectly fine to pirate the discs.
Quote:
Originally Posted by RAND0M1ZER View Post

You have that option for most games on steam. That is, buying it in a store and then activating it online.
Incorrect. There is only a limited range of titles that can be activated on Steam with retail keys (list here: https://support.steampowered.com/kb_article.php?ref=7480-wusf-3601 - woah, that list has grown massively since the last time I saw it). However, Steam does allow you to backup game content and then burn them to disc yourself.
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