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Ipod 4g Needs to connect to itunes. However, it needs the passcode.

post #1 of 8
Thread Starter 
I had to replace the digitizer on an ipod 4th generation. Everything works fine now except getting into the darn thing. When I turn it on, it has the ipod disabled with connect to itunes banner.

When i connect the ipod to itunes i get this.

iTunes could not connect to the ipod because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with itunes.

Any one know how to fix this? All i want to do is wipe the ipod for my girlfriends sister.

Any help would be appreciated.

Ninja
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post #2 of 8
Is it locked?

Have you tried unlocking it?
    
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post #3 of 8
Thread Starter 
Quote:
Originally Posted by _02 View Post

Is it locked?
Have you tried unlocking it?

like jailbreaking unlocking? no, i havent.
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post #4 of 8
No, like putting the passcode in. Usually it says this when the iPod is locked and requires the 4 digit code to be unlocked. You can't update while it is locked.

You might be able to put it into recovery mode and restore the firmware.
    
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post #5 of 8
Thread Starter 
Quote:
Originally Posted by _02 View Post

No, like putting the passcode in. Usually it says this when the iPod is locked and requires the 4 digit code to be unlocked. You can't update while it is locked.
You might be able to put it into recovery mode and restore it, but you'll lose the data.

nope the passcode keypad wont show up.
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post #6 of 8
Thread Starter 
how do i put it into recovery mode and restore the firmware?
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post #7 of 8
Try connecting it via USB, then opening iTunes.

Hold down the lock/wake button and the home button until the iPod turns off. Keep holding until you see the Apple logo, then let go of the Lock button and keep holding the home button until the iTunes logo with the USB wire appears. You should then be able to connect now in recovery mode.

I think that is right, I haven't messed with mine in a while.
    
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post #8 of 8
Thread Starter 
It worked! thank you so much.
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Seagate Barracuda  Samsung Blu-Ray Windows Home Server 2011 Logitech Wireless Combo MK260 
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