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Is tiger imports safe?

post #1 of 10
Thread Starter 
I'm about to order my first Ducky keyboard, but would like some feedback on TigerImports. I recently had some bad luck with tiger direct and wonder if there is any connection between the two? is it trusty and how do they handle refunds etc

thanks
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Old Buddy Old Pal
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post #2 of 10
Why buy from them when you can buy from TankGuys?

http://www.tankguys.com/mechnical-keyboards.html

http://www.overclock.net/f/213/tankguys
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post #3 of 10
Thread Starter 
Quote:
Originally Posted by Mootsfox View Post

Why buy from them when you can buy from TankGuys?
http://www.tankguys.com/mechnical-keyboards.html
http://www.overclock.net/f/213/tankguys

There is a ducky with green alps there for $70 shipped where on tank guys its like $90 shipped + tax

http://tigerimports.net/sunshop/index.php?l=product_detail&p=11531
Old Buddy Old Pal
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post #4 of 10
they are completely safe. I bought my shine from them and received it quickly with no issues. They CS is top notch and respond VERY quickly. Check their twitter as well sometimes they have discount codes.

EDIT: just looked at their twitter. I dont see any codes as of now but they do get some from time to time. I got 5% off my ducky shine order with that. Just keep an eye out here https://twitter.com/TigerImports
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post #5 of 10
Like Ratjack said, they are great. I'm not sure how they operate refunds since I've never returned anything to them, but they have good prices and quick shipping.
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post #6 of 10
Yes, Tiger Imports is the only official US importer for Ducky. I asked the same question on Ducky's Facebook page a few months ago.
post #7 of 10
I ordered my ducky shine from tiger imports. They shipped it out fairly quickly no complaints here!
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post #8 of 10
Purchased a part from these fellows and it did not fit and broke as it was not the correct size but it was so close i did not realize it B4 putting it on - it was not OEM so i complained, "We look forward to resolving this matter for you promptly" - from Justin Sweet | Customer Relations Tiger Imports, LLC. (a blanket statement of bunk). Justin says "We have been assured that this part is the same for all models and that care must be taken to install the part to prevent possible breakage. Please let us know if we can be of any further assistance, Justin." Can you believe they just tried to leave it at that? “Justin, this is not the answer I expected from a professional. are you insinuating that I did not take care in putting the unit on? I have babied this thing since I got it. how dare you.  i removed and put the other one on 50 times so I am very familiar with taking it on and off. this thing takes weekly maintenance and almost weekly the previous one was taken off and on for the last 2 years for cleaning. again the part it is not the same as the one that was on it nor is it the same as the one I purchase from another company. you are selling an inferior product and don't try and pass this off on me. what do I have to do - line up the old one and show you? if that is the case I will do it. its smaller my good man as I said - its very similar but you cannot say it is not the same for all models - as that is not the case. it did not fit and would not fit. its made to small or its a inferior product.” "We look forward to resolving this matter for you promptly" you say - so get me one that fits or refund my money." Well after about 5-7-8 emails my blood pressure getting high and having to threaten them to go above their heads they refunded part of my money - what a hassle - they did not take any responsibility for having a defective part and intimating to me it was perfect and they did nothing wrong – God I hate people like that – this is the type of experience, or rather exactly the opposite experience one wants from customer service. m
post #9 of 10
Is this a troll thread or something?

Tiger imports is the importing arm of mechanicalkeyboards.com.
They're the same company.
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post #10 of 10
Quote:
Originally Posted by Falkentyne View Post

Is this a troll thread or something?

Tiger imports is the importing arm of mechanicalkeyboards.com.
They're the same company.

No, it's from 2012 when mechanical keyboards were just starting to go "mainstream".
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