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Canceling an order from Jab-Tech

post #1 of 3
Thread Starter 
So I was shopping for some sleeving parts and I swore I chose a $2 shipping option when I ordered but it ended up actually being $22...on a $5 order!

Anyway I sent in a support ticket but I'd rather just call and try to cancel it ASAP but I cannot for the life of me find any page with contact information. It also worries me their FAQ page looks like this.

Googling didn't bring up any result either so if anyone can tell me what their customer support e-mail is or their number, please let me know...I'd rather not spend $27 on a couple of wire sleevings and heatshrink tubings ohno-smiley.gif
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post #2 of 3
I'd say email or submit a ticket ASAP; also check if there is an option in your order status page to edit/cancel the order.

Edit: found their sales number here 405-309-0006
Edited by radodrill - 1/8/12 at 9:36am
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post #3 of 3
Thread Starter 
Quote:
Originally Posted by radodrill View Post

I'd say email or submit a ticket ASAP; also check if there is an option in your order status page to edit/cancel the order.
Edit: found their sales number here 405-309-0006

Thanks for digging up the number! I just got my refund earlier this afternoon though from the support ticket I sent in the morning which was a relief. Great service on their part, idiotic mistake on my end biggrin.gif

It's too bad shipping costs for us Canucks is so expensive..
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