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So the laser on my G9 is dying..

post #1 of 3
Thread Starter 
I looked up the G9x since I really do love the G9 and the "claw grip" style, and it runs for about $75 plus tax here in Canada..

I bought it about a year ago as a replacement mouse for a secondary rig I had -- since then I got rid of the secondary rig and started using it as my primary mouse.

So the laser appears to be dying -- it's not tracking correctly at all.

I emailed logitech about a possible RMA; not sure how that will go since I obviously don't have proof of purchase.

Their auto-generated email said to expect an answer within 48 hours.

So I'm interested in what they will say.

Just sucks I have a good rig but can't play games at all now lol

Anyone have any ideas about the RMA with logitech?
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Dell Optiplex 745
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post #2 of 3
Logitech is really good with customer service. I think they'll send you a new replacement mouse before you even send your old one back
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post #3 of 3
Thread Starter 
Quote:
Originally Posted by SalisburySteak View Post

Logitech is really good with customer service. I think they'll send you a new replacement mouse before you even send your old one back

wow. I sure hope so thumb.gif

In my email to them I even offered to send them in my current one.

It's iffy now -- it works sometimes and not others.
Dell Optiplex 745
(10 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 (incoming) Dell proprietary Intel Q965 Express Chipset XFX HD 5770 (incoming) 4GB Patriot DDR2 800 
Hard DriveOptical DriveCoolingOS
Hitachi Deskstar 160GB 7200RPM DVDRW Stock Windows XP 32 (for the time being) 
MonitorPower
Dell 22" 1680x1050 Corsair CX430 
  hide details  
Reply
Dell Optiplex 745
(10 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 (incoming) Dell proprietary Intel Q965 Express Chipset XFX HD 5770 (incoming) 4GB Patriot DDR2 800 
Hard DriveOptical DriveCoolingOS
Hitachi Deskstar 160GB 7200RPM DVDRW Stock Windows XP 32 (for the time being) 
MonitorPower
Dell 22" 1680x1050 Corsair CX430 
  hide details  
Reply
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