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win32k.sys bsod

post #1 of 7
Thread Starter 
I've been having this bsod happen every once in awhile, besides this my system is solid, and it ONLY happens when i exit a game


heres the info
Warning: Spoiler! (Click to show)
==================================================
Dump File : 011112-22167-01.dmp
Crash Time : 1/11/2012 10:32:22 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`0030ee02
Parameter 3 : fffff880`07dc2d10
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+22ee02
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70740
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011112-22167-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 275,752
==================================================
Red Cube
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Red Cube
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post #2 of 7
Have you tried running memtest or lowering your overclocks?

Edit:
Also, have you tried updating or reinstalling your GPU driver?
Edited by *ka24e* - 1/11/12 at 9:37pm
post #3 of 7
Thread Starter 
nah, mostly cause i havent had an issue with this driver and the oc has been stable for as long as i can remember, as has the ram, i guess next time im out of town i can shut my computer down and run memtest on it if i remember to
Red Cube
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Red Cube
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post #4 of 7
Sometimes overclocks can do that tho. Your stable for 6 months straight, then all the sudden....UNSTABLE! mad.gif Since you say it only happens when exiting a game, I would try uninstalling the GPU driver and doing a fresh install.

Does it do it on any particular games, or just any game in general?
post #5 of 7
Thread Starter 
i had it happen one time on the wonderful end of the world and one time on bejeweled 3, thats it, before the first bsod i hadnt had problems cause i had been powered on for 2 1/2 months lol
Red Cube
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Red Cube
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post #6 of 7
Hey smile.gif

We have to run through a few things first. What I recommend first is completely uninstalling your GPU drivers, and reinstalling them. It's very possible it's a simple GPU driver issue, or it could be memory or unstable overclock.
Quote:
  • Uninstall all tweaking applications such as Afterburner, Trixx etc if you have it in the system.

  • Uninstall Catalyst package and CAP. Select "Express Uninstall"
  • Delete these folder;
  • C:\user\Program files or (x86)\ ATI or AMD.
  • C:\user\ProgramData\ATI or AMD (need to show hidden files).
  • Turn off UAC.

    Go to Control Panel > User Accounts > change User Account Control Settings > move the slider to bottom > restart PC.

If the following does not work, I would recommend bringing your overclock back to stock successfully be clearing the CMOS.
post #7 of 7
Since you say it only happens when exiting a game, I would try uninstalling the GPU driver and doing a fresh install. g.gif
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