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Cooler Master Cosmos 2 Club - Page 417

post #4161 of 6036
Quote:
Originally Posted by Abandoned View Post

Mine broke as well, its running on 3,temperature running normal.

Just mail Corsair or RMA. They sent me a free package with screws, too bad it was the wrong set of screws.


Good luck bro

Gettign my replacemtn CPU ordered this week finally.... I miss my RIG. it's been sitting here not running for over a month.... staring at me..... rolleyes.gif
post #4162 of 6036
Thread Starter 
Just switched out the Corsair fans with my Scythe Gentle Typhoons and wow there is a huge difference in sound.

Here is a few more pics with everything up and running normal even with 3 screws.









 
Back Up PC
(13 items)
 
GF Laptop
(8 items)
 
CPUMotherboardGraphicsRAM
i7-7700K (Delidded) Gigabyte GA-Z270X-Ultra Gaming  ASUS GTX 1070 ROG Strix 8GB 16GB (2x8GB) Corsair Vengeance LPX DDR4 2400MHz 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 Pro Series 1TB Samsung F3 1TB  Samsung SH-S223Q/BEBS DVD Burner Corsair Hydro Series H100i v2 
CoolingCoolingCoolingCooling
2 x Scythe Gentle Typhoon AP-15 120MM fans 4 x Enermax TB Silence Red 120mm fans 1 x Coolermaster 200mm fan 1 x Coolermaster 140mm fan 
CoolingOSMonitorKeyboard
1 x Coolermaster 120mm fan Windows 10 Pro 64 Bit ASUS VG248QE 24" 1920x1080 144hz Corsair Strafe RGB Cherry MX Silent 
PowerCaseMouseMouse Pad
Corsair AX1200 Cooler Master Cosmos II Logitech G502 Razer Vespula  
AudioAudioAudio
Auzentech X-Fi Forte 7.1 Logitech Z-5500 5.1 Astro A40 Headset 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ 2.2Ghz Asus M2N68-LA NVIDIA GeForce 6150SE Integrated Corsair XMS2 2GB 4X1GB PC2-6400 DDR2-800 
Hard DriveOptical DriveOSMonitor
Western Digital 640GB CB HP DVD/CD-RW Burner Windows 10 Pro x64 Samsung P2370HD @ [1920x1080p] 
KeyboardPowerCaseMouse
Logitech G110 Bestec 300W HP Case Logitech G100s 
CPUGraphicsRAMHard Drive
Celeron N2820 2.13Ghz Dual-core Intel HD Graphics G.SKILL SL Series 4GB DDR3L 1600MHz Samsung 850 Evo 250GB SSD 
OSMonitorMouseMouse Pad
Windows 10 Home 64 Bit 15.6" HD LED LCD Corsair M65 Razer Vespula 
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Back Up PC
(13 items)
 
GF Laptop
(8 items)
 
CPUMotherboardGraphicsRAM
i7-7700K (Delidded) Gigabyte GA-Z270X-Ultra Gaming  ASUS GTX 1070 ROG Strix 8GB 16GB (2x8GB) Corsair Vengeance LPX DDR4 2400MHz 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 Pro Series 1TB Samsung F3 1TB  Samsung SH-S223Q/BEBS DVD Burner Corsair Hydro Series H100i v2 
CoolingCoolingCoolingCooling
2 x Scythe Gentle Typhoon AP-15 120MM fans 4 x Enermax TB Silence Red 120mm fans 1 x Coolermaster 200mm fan 1 x Coolermaster 140mm fan 
CoolingOSMonitorKeyboard
1 x Coolermaster 120mm fan Windows 10 Pro 64 Bit ASUS VG248QE 24" 1920x1080 144hz Corsair Strafe RGB Cherry MX Silent 
PowerCaseMouseMouse Pad
Corsair AX1200 Cooler Master Cosmos II Logitech G502 Razer Vespula  
AudioAudioAudio
Auzentech X-Fi Forte 7.1 Logitech Z-5500 5.1 Astro A40 Headset 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ 2.2Ghz Asus M2N68-LA NVIDIA GeForce 6150SE Integrated Corsair XMS2 2GB 4X1GB PC2-6400 DDR2-800 
Hard DriveOptical DriveOSMonitor
Western Digital 640GB CB HP DVD/CD-RW Burner Windows 10 Pro x64 Samsung P2370HD @ [1920x1080p] 
KeyboardPowerCaseMouse
Logitech G110 Bestec 300W HP Case Logitech G100s 
CPUGraphicsRAMHard Drive
Celeron N2820 2.13Ghz Dual-core Intel HD Graphics G.SKILL SL Series 4GB DDR3L 1600MHz Samsung 850 Evo 250GB SSD 
OSMonitorMouseMouse Pad
Windows 10 Home 64 Bit 15.6" HD LED LCD Corsair M65 Razer Vespula 
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post #4163 of 6036
Very nice setup! thumb.gif
post #4164 of 6036
Scythe GTs just never let us down. Just Small fan spinning sound, for a gust of blowing air. biggrin.gif

And I really hate my stock XSPC fans that comes with kit, the sound is just horrible when full blast. ( used on radiator ).
 
Ol' Beast
(12 items)
 
 
CPUMotherboardGraphicsGraphics
Intel i7 3930k C2 Stepping @ 4.5GHz / 1.28Vcore Asus ROG Rampage 4 Extreme ASUS ROG MATRIX HD 7970 Platinum Palit HD 4850 
RAMHard DriveCoolingCooling
G Skill RipJawsZ 2133 CL9 Crucial M4 128GB SSD XSPC RX360 XSPC RX480 
CoolingCoolingCoolingCooling
XSPC EX360 XSPC Rasa Block Laing D5-Pump 12V D5-Vario 1/2 IG Swiftech MCRES-Micro reservoir Rev. 2 
CoolingCoolingCoolingCooling
BITSPOWER Blood Red Compression 1/2" ID 3/4" OD BITSPOWER Blood Red 45 Degree Rotary Adapter Cooler Master Hyper 412 Slim Primochill Primoflex Black 
CoolingOSMonitorKeyboard
Scythe GT AP-1850 Windows 7 Ultimate Dell U2412m Razer Arctosa 
PowerCaseMouseMouse Pad
Corsair AX 1200i Cooler Master Cosmos II Razer DeathAdder 3.5G SteelSeries 
Audio
Sennheiser PX-200ii 
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Ol' Beast
(12 items)
 
 
CPUMotherboardGraphicsGraphics
Intel i7 3930k C2 Stepping @ 4.5GHz / 1.28Vcore Asus ROG Rampage 4 Extreme ASUS ROG MATRIX HD 7970 Platinum Palit HD 4850 
RAMHard DriveCoolingCooling
G Skill RipJawsZ 2133 CL9 Crucial M4 128GB SSD XSPC RX360 XSPC RX480 
CoolingCoolingCoolingCooling
XSPC EX360 XSPC Rasa Block Laing D5-Pump 12V D5-Vario 1/2 IG Swiftech MCRES-Micro reservoir Rev. 2 
CoolingCoolingCoolingCooling
BITSPOWER Blood Red Compression 1/2" ID 3/4" OD BITSPOWER Blood Red 45 Degree Rotary Adapter Cooler Master Hyper 412 Slim Primochill Primoflex Black 
CoolingOSMonitorKeyboard
Scythe GT AP-1850 Windows 7 Ultimate Dell U2412m Razer Arctosa 
PowerCaseMouseMouse Pad
Corsair AX 1200i Cooler Master Cosmos II Razer DeathAdder 3.5G SteelSeries 
Audio
Sennheiser PX-200ii 
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post #4165 of 6036
So I just got off Live Chat with cooler master Marvin Ruelas. I got one of the faulty controllers with my case at the end of december. I put in a parts request on the 4th of January and then contacted Cooler Master. I asked the rep that answered hey are you guys still giving out free gifts to people who got the faulty controllers. Rep was like, that never happened. Now, those of you keeping up with this thread know that isn't true. So I said I can link you the info from our thread, he says you you can link whatever you want but that never happened. I was a little annoyed that I got a faulty controller in december when they knew about this stuff since at least June, but it was no big deal, Amazon might have had old stock, I can deal. But when I got attitude for asking about something that clearly did happen, and then got talked down to in the process I got a little annoyed and I asked for a superviser. Marvin Ruelas came on and I told him I didn't appreciate the attitude from the first rep (he said he would check into it, im pretty sure he didnt). He said we only sent out the free gifts because of the delays in getting a solution for the problem. Which I understood, but I also felt like the fact that 6 months later I should still have to deal with the same problem is something that CS should address. He said they weren't really willing to do anything more than replace the part. I was annoyed about having to deal with it, annoyed with having to deal with a condescending rep, but ok fine, my flagship $316.00 defective case doesn't warrant anything extra. Ok so now 2 weeks later my parts request was still saying pending. I checked back in and got Marvin on the first try. I ask my part request is still saying pending? He says there is a note on the site saying parts request placed over the holidays would start shipping on the third. Keyword-start. His words...So I say I am supposed to assume that a request placed on the 4th should be 2 weeks late because of the note referring to holidays? He says we arent sending you anything free sir. There is a note on the website. He says we will get the part out to you. I'm in the middle of typing a response and he ends the chat. I try to reconnect and he sends me this: "This service is not available. We apologize for any inconvenience this may cause. Wants to argue for 1 hour even though a solution has been provided." Ok keep in mind that our conversation lasted about 12 minutes. I know we may have moved well past the idea that the customer is always right in business these days. But the idea that a customer service superviser would hang up on a customer who had bought their flagship product because he decided the conversation was over? I wasn't cussing at the guy or being belligerent, just stating my point of view. At the center of customer service isn't it listening? At this point, no matter how much I like this case, I'm really sorry I spent money with this company and certainly won't in the future. We have a lot of places we can spend 300+ for a case. I am offended that this didn't warrant even being heard out. You wonder what business model a company operates under when they are willing to lose a customer for good willing to spend on their highest priced items. Let alone other customers who may be turned off by their actions. Anyway...I hope you guys have better experience if you already have the case and need help. To someone reading this thread trying to decide on their case, I love the case but had I the choice to do it over again, I would not spend money with this company as the customer service I have experienced is among the worst I have ever gotten.
post #4166 of 6036
Quote:
Originally Posted by karma007 View Post

So I just got off Live Chat with cooler master Marvin Ruelas. I got one of the faulty controllers with my case at the end of december. I put in a parts request on the 4th of January and then contacted Cooler Master. I asked the rep that answered hey are you guys still giving out free gifts to people who got the faulty controllers. Rep was like, that never happened. Now, those of you keeping up with this thread know that isn't true. So I said I can link you the info from our thread, he says you you can link whatever you want but that never happened. I was a little annoyed that I got a faulty controller in december when they knew about this stuff since at least June, but it was no big deal, Amazon might have had old stock, I can deal. But when I got attitude for asking about something that clearly did happen, and then got talked down to in the process I got a little annoyed and I asked for a superviser. Marvin Ruelas came on and I told him I didn't appreciate the attitude from the first rep (he said he would check into it, im pretty sure he didnt). He said we only sent out the free gifts because of the delays in getting a solution for the problem. Which I understood, but I also felt like the fact that 6 months later I should still have to deal with the same problem is something that CS should address. He said they weren't really willing to do anything more than replace the part. I was annoyed about having to deal with it, annoyed with having to deal with a condescending rep, but ok fine, my flagship $316.00 defective case doesn't warrant anything extra. Ok so now 2 weeks later my parts request was still saying pending. I checked back in and got Marvin on the first try. I ask my part request is still saying pending? He says there is a note on the site saying parts request placed over the holidays would start shipping on the third. Keyword-start. His words...So I say I am supposed to assume that a request placed on the 4th should be 2 weeks late because of the note referring to holidays? He says we arent sending you anything free sir. There is a note on the website. He says we will get the part out to you. I'm in the middle of typing a response and he ends the chat. I try to reconnect and he sends me this: "This service is not available. We apologize for any inconvenience this may cause. Wants to argue for 1 hour even though a solution has been provided." Ok keep in mind that our conversation lasted about 12 minutes. I know we may have moved well past the idea that the customer is always right in business these days. But the idea that a customer service superviser would hang up on a customer who had bought their flagship product because he decided the conversation was over? I wasn't cussing at the guy or being belligerent, just stating my point of view. At the center of customer service isn't it listening? At this point, no matter how much I like this case, I'm really sorry I spent money with this company and certainly won't in the future. We have a lot of places we can spend 300+ for a case. I am offended that this didn't warrant even being heard out. You wonder what business model a company operates under when they are willing to lose a customer for good willing to spend on their highest priced items. Let alone other customers who may be turned off by their actions. Anyway...I hope you guys have better experience if you already have the case and need help. To someone reading this thread trying to decide on their case, I love the case but had I the choice to do it over again, I would not spend money with this company as the customer service I have experienced is among the worst I have ever gotten.

Very well put. and honestly
i couldn't agree more really.
post #4167 of 6036
That's a similar experience with Cooler Master that I had when I RMAed my PSU (one of the few threads I opened here on OCN). They always lied to me about dead lines, and I had to bother them everyday to get my stuff back. It's unfortunate that every company that becomes big and popular enough goes downhill with customer service.
Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
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Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
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post #4168 of 6036
Will a second h100 fit in the bottom of the COSMOS 2 and still be able to connect to a second cpu?

I have a server board (Asus Z9PE-D8) and 2-h100 coolers from other builds that I can combine into 1 case.

Thanks!
post #4169 of 6036
Quote:
Originally Posted by hemrie View Post

Will a second h100 fit in the bottom of the COSMOS 2 and still be able to connect to a second cpu?

I have a server board (Asus Z9PE-D8) and 2-h100 coolers from other builds that I can combine into 1 case.

Thanks!

No but you can possibly ask Corsair if they can mod a H100 for you with longer tubing for a dual socket mobo. give them the distance and the might be kind enough to you.
post #4170 of 6036
wrong post
Edited by sectionsone - 1/20/13 at 4:16am
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