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Moms Email has a virus?

post #1 of 6
Thread Starter 
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'stellrac@wyan.org'. Subject 'Re: Keep Smiling', Account: 'pop.wyan.org', Server: 'mail.wyan.org', Protocol: SMTP, Server Response: '550 Host is listed in bl.spamcop.net', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79


That is the error message that my mom gets whenever she hits send... Like to send a new email... I have no idea what it is... I used antivir XP (free-av.com). And I used Nortons 15 day trial.. (I uninstalled Antivir xp then ran norton with no success)

What are my options?

Thanks in advance

lost.
    
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post #2 of 6
Go into Safe Mode to scan.
Try AdAware, Spybot Search and Destroy, download and get all the up dates then go Safe Mode to scann.
If you do get it removed, it may still be resident in your Restore BU files, in which they may have to be deleted.
    
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post #3 of 6
Thread Starter 
Alrighty will try...
    
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post #4 of 6
Scan with AVG or Avast! (! is part of the name), they're both great free anti-virus scanners and catches almost all of them
My Rigasaurus-reX
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My Rigasaurus-reX
(13 items)
 
  
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post #5 of 6
Quote:
Originally Posted by JacKz5o
Scan with AVG or Avast! (! is part of the name), they're both great free anti-virus scanners and catches almost all of them
Yes, that too, I seem to always forget to add them, Thanks for covering my back JacK
    
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post #6 of 6
Quote:
Originally Posted by The Duke
Yes, that too, I seem to always forget to add them, Thanks for covering my back JacK
I got ya Duke
My Rigasaurus-reX
(13 items)
 
  
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SteelPad S&S 
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My Rigasaurus-reX
(13 items)
 
  
CPUMotherboardGraphicsRAM
Toledo 3800 X2 E6 (CCBWE) DFI nF4 LanParty Ultra-D XFX 6800GS 500/1200 2x512MB OCZ Enhanced Latency 
Hard DriveOptical DriveOSMonitor
250GB WD-Caviar 16M 3GB/s NEC ND-3550A Windows XP Pro SP2 17in. ŁĊĐ 
KeyboardPowerCaseMouse
Logitech G11 Åntec TRUEPOWERII 550W ThermalTake Tsunami Logitech G7 Wireless 
Mouse Pad
SteelPad S&S 
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