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Help--I broke my Eyefinity

post #1 of 11
Thread Starter 
Today I disabled Eyefinity then reenabled it. My third monitor (the one connected to the active DP adapter) blacked out. After several reboots it still did not come back on. Then as I was switching around some connections to test if my DP adapter was broken, I was presented with this message:

qvT4o.jpg

Now, every time I plug in the DP adapter all my screens black out.

What's going on? What did I do to break it? It was working perfectly since January of last year.

Any suggestions?
post #2 of 11
Test it out of EF, only 1 monitor.
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post #3 of 11
Thread Starter 
Yes I have confirmed all monitors work

EDIT: All three monitors work simulatenously when CFX is disabled and all monitors are using DVI (2xDVI on GPU1, 1xDVI on GPU2)
post #4 of 11
Well when I had EF issues, disabling EF and creating new groups eventually always fixed the issue, sometimes it took many tries.
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post #5 of 11
Thread Starter 
But my display isn't even recognized when DP is plugged in. In fact, half of the time it breaks the two working displays whenever DP is plugged in.

I'm getting increasingly suspicious that my adapter is broken, but how?? It was quite literally working flawlessly this morning.
post #6 of 11

Sounds like the DP adapter is dead.

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post #7 of 11
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post #8 of 11
@OP

not sure ifyour DP is broken or not, but try reinstall your driver and start from scratch again.
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post #9 of 11
Thread Starter 
I think the adapter is broken:
-it doesn't work with my laptop
-CCC tells me the displayport is being problematic
-it doesn't work on either of my 5850s
-installing newer drivers doesn't change its behavior
-the DP monitor does not even turn on during POST or before OS boot

So at this point I still have these questions:
-what caused it to fail so abruptly?
-how do I RMA with Sapphire?

If Sapphire refuses my RMA I will probably buy the Accell adapter. Definitely not going to buy this same one.
Edited by kiwiasian - 1/15/12 at 12:02pm
post #10 of 11

 

Quote:

 So at this point I still have these questions:
-what caused it to fail so abruptly?
 

 

If you look at the Newegg reviews, will get the general idea.

 

Get the Accell and that's the only one validated and certified by AMD.

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