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Can I take my RAM to Corsair Headquarters for RMA?

post #1 of 7
Thread Starter 
This is a serious question: I am only a 15 minute drive from Corsairs HQ so I am wondering if it would be possible to take my 2 sticks of RAM for RMA there instead of mailing it to them since it is this close. Perhaps they can just exchange the set of RAM right there in the store?

What do you guys think? Is there any possibility that they would exchange the RAM at their corporate office (I believe their tech center is also there).
post #2 of 7
if its only a 15 minute drive then why not give it a try. biggrin.gif
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post #3 of 7
Thread Starter 
Quote:
Originally Posted by DzillaXx View Post

if its only a 15 minute drive then why not give it a try. biggrin.gif

15 minutes to get there, 1 hour to talk to the attractive receptionist, and 15 minutes to drive back is a lot of time. I was hoping someone had attempted this before and could provide some feedback. If I remember correctly someone had a faulty PSU a year ago on OCN and they took it to HQ and they exchanged it there. Only problem is that I don't remember if it was Corsair or Cooler Master frown.gif.

Might as well make a thread on Corsair forums as well.
post #4 of 7
I work like right across the street from their HQ, a couple of people I work with have their wife's that work their. Just try it and see what happens. I took my case to Antex HQ one time which is only like 10 minutes from me to fix something on my case, they took it and had it back to me in like5 minutes :-)
post #5 of 7
Quote:
Originally Posted by ComradeNF View Post

1 hour to talk to the attractive receptionist

Hour well spent.
post #6 of 7
Quote:
Originally Posted by Shrak View Post

Hour well spent.

Lol.
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post #7 of 7
AFAIK, it's OK in general to do a will call pick up on an RMA. But, you still need to do a standard RMA, set up the replacement, verify the in person pickup in the narrative or by phone, and make sure it is in place so that you don't have a wait.
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