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I LOVE Logitech. - Page 2

post #11 of 29
Funny how any time I've RMA'd with a major company, including Logitech, they always demand that I send the original back first, then it takes a couple attempts to get a working one sent to me.

Dealing with a faulty Logitech Illuminated Keyboard right now that randomly stops functioning. Not even going to waste my time RMA'ing it and I'll just pick up a cheap keyboard from Walmart or something.
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post #12 of 29
I went from a MX510 to a MX518 for free when I was having problems with my mouse a while back. I love Logitech too. smile.gif
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post #13 of 29
I love Logitech stuffs.

I have their z5500 (5 years old), 2 G9x's (1 that's 2 years old, one that is brand new), a G510 (new), G110(2 years old), Anywhere mouse (lasted longer than 3 laptops) and headset.

The only thing that is really broken is the headset, but I run the cord over with my chair all the time so I have been expecting that.
The only thing with my z5500 is the remote doesn't work anymore, but every other part of it works fine.
I wish they would just give me a new pod, it is so inconvenient to reach for the pod on the desk right infront of me.

But, in fairness. I have never submitted for an RMA with logitech. I buy their stuff because I get my moneys worth out of them. Especially my z5500, that experience really turned me onto their products. Best PC SPEAKERS EVER.
post #14 of 29
Thread Starter 
Quote:
Originally Posted by Casey Ryback View Post

I'm impressed they reacted like that and now I'm wondering whether i can get my G15 replaced seeing as my volume buttons get stuck in.
maybe i'm being pathetic... lol.
What's the actual product warranty period on keyboards etc do you know? cheers

My G13 had a one year warranty. I also have their G9x mouse, which I love (which replaced a RAT3 whose laser stopped tracking, which happens to saitek mice alot). Also got a logitech 2.1 system, forgot the model, the one with 250 or so watts. I've always bought logitech speakers because they sound great and are affordable.
post #15 of 29
Quote:
Originally Posted by Crackheadkid View Post

Best PC SPEAKERS EVER.

Very very far from the best, and I even own them and I say that. They're too expensive retail price to be respectable, but used price on CL/eBay/etc, is almost a steal.
post #16 of 29
Thread Starter 
Quote:
Originally Posted by E-Peen View Post

Very very far from the best, and I even own them and I say that. They're too expensive retail price to be respectable, but used price on CL/eBay/etc, is almost a steal.

Now that you mention it, I purchased mine online as a rectified set. Its been working perfectly for 4+ years. smile.gif
post #17 of 29
Quote:
Originally Posted by intelfan View Post

Makes me wanna trick them for a new pair of earphones... J/k. Are their margins of profits so high they can afford to do this to everyone? I've heard nothing but good things from Logitech.

Profit margins on their G-series garbage probably allow them to do this across all their product ranges.
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post #18 of 29
I'm hoping that Logitech will come through on my RMA request. Their warranty covers speakers for two years. I've been using my G51 set since 2008, but the control panel thingy has stopped working and I'm trying to get them replaced. Of course I'm not holding my breath since they're so out of warranty, but it never hurts to try. Logitech has never failed me in the past.
post #19 of 29
I had a really great experience with Logitech RMA as well. My g500 was double clicking on single click (dead sensor/switch) and they sent me a new one without even asking for the old one back. Only took about 6 days from the time I called it in as well. Pretty sweet.
post #20 of 29
My Logitech MX518 was out of warranty when I called them up about my mouse being disconnected every few minutes then reconnecting, since it was out of warranty, they offered me a 50% discount code that I used to get my G700 smile.gif
     
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