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Help, Please

post #1 of 6
Thread Starter 
I want to scan some images of my son (he was born on august 10th) but my scanner/camera wizard is broken. Ok its not cause I can take pics off the card using camera wizard but every time I try to get a scan of a picture I get this:




That image shows if the computer has been off for 12 hours, is freshly booted, the printer is freshly turned on.

I don't want to have to reinstall, but I need to scan my pictures. Its a all in one (scanner, printer, copier) and it prints fine so I doubt its the connection to the printer.

ANY suggestions are MUCH appreciated, thanks in advance
post #2 of 6
**This error may occur on systems running Windows XP that are still running the FAT32 file system. This configuration is found on systems that were upgraded from Windows 98 and Me to Windows XP. When you upgrade from the previous versions of Windows to XP the file system is not automatically converted to NTFS (NT File System) but instead remains as a FAT32 file system.
Windows XP can only format a FAT32 drive to 32Gb and there could be an inherent limitation or potential for file operation errors in FAT32 drives greater than 32Gb under Windows XP. A legacy of the 98/Me to XP upgrade.
** Nforce drivers are known to cause problems. Remove the Nvidia-ide-drivers & use MS-drivers instead.
** Disable any spyware detector and/or Norton, McAfee, Zone Alarm, etc.
** Disable your Tasks List while working.
** Don't leave the system control panel window open while working.



~OR~


Open the <cd root>/setup/core/autorun.inf

About half way down you will see a whole lot of commands such as:

1=hpwwrp01.exe -x Features -k TRUE -i 1 -c "io\\Wrapper.exe"
2=hpzprl01.exe -m PreloadICEEngineToGUIDFolder
3=hpzprl01.exe -m PreloadICEEngineToInstallDir
4=hpwwrp01.exe -x Features -k CUE -c "hpzprl01.exe -m PreloadProductDrivers"
5=hpzpnp01.exe -clean

And so on. I can only recommend that you might want to try removing some of the later entries to see which one is causing the problem.

Once/If you find that one specific install is causing a problem, install without it and after the install finished,

can also manually install each of the troublesome packages by using the "<cd root>/setup/core/setup/<package name>/<package.inf> /quiet" option with the 'run' command in the start menu


PS. both of these i got off of hp's website forum. maybe one of these will help ya.

PSS. also what make and model is your all in one?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Pentium 1 166MHz Sparton Nvid GF8800GTX 128Kb's x2 
Hard DriveOSMonitorPower
10.2Mb's win 3.1 9&quot; black and white 2x D batteries 
CaseMouse
cardboard box ahh!! where?!?!? 
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Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Pentium 1 166MHz Sparton Nvid GF8800GTX 128Kb's x2 
Hard DriveOSMonitorPower
10.2Mb's win 3.1 9&quot; black and white 2x D batteries 
CaseMouse
cardboard box ahh!! where?!?!? 
  hide details  
Reply
post #3 of 6
Thread Starter 
i must be an idiot cause i understand none of this
post #4 of 6
Thread Starter 
Quote:
Originally Posted by jmc7983
This error may occur on systems running Windows XP that are still running the FAT32 file system. This configuration is found on systems that were upgraded from Windows 98 and Me to Windows XP. When you upgrade from the previous versions of Windows to XP the file system is not automatically converted to NTFS (NT File System) but instead remains as a FAT32 file system.
Windows XP can only format a FAT32 drive to 32Gb and there could be an inherent limitation or potential for file operation errors in FAT32 drives greater than 32Gb under Windows XP. A legacy of the 98/Me to XP upgrade.
I'm running ntfs

Quote:
Originally Posted by jmc7983
** Nforce drivers are known to cause problems. Remove the Nvidia-ide-drivers & use MS-drivers instead.
How do I get MS drivers? I'm using a nforce board.

Quote:
Originally Posted by jmc7983
** Disable any spyware detector and/or Norton, McAfee, Zone Alarm, etc.
I did after this was posted and it still didn't work.

Quote:
Originally Posted by jmc7983
** Disable your Tasks List while working.
HUH??

Quote:
Originally Posted by jmc7983
** Don't leave the system control panel window open while working.
I never do




Quote:
Originally Posted by jmc7983
Open the <cd root>/setup/core/autorun.inf

About half way down you will see a whole lot of commands such as:

1=hpwwrp01.exe -x Features -k TRUE -i 1 -c "io\\Wrapper.exe"
2=hpzprl01.exe -m PreloadICEEngineToGUIDFolder
3=hpzprl01.exe -m PreloadICEEngineToInstallDir
4=hpwwrp01.exe -x Features -k CUE -c "hpzprl01.exe -m PreloadProductDrivers"
5=hpzpnp01.exe -clean

And so on. I can only recommend that you might want to try removing some of the later entries to see which one is causing the problem.

Once/If you find that one specific install is causing a problem, install without it and after the install finished,

can also manually install each of the troublesome packages by using the "<cd root>/setup/core/setup/<package name>/<package.inf> /quiet" option with the 'run' command in the start menu


PS. both of these i got off of hp's website forum. maybe one of these will help ya.

PSS. also what make and model is your all in one?
All this is above my head
post #5 of 6
Thread Starter 
how do I reinstall the scanner wizard? My scanner didn't come wihtanything for xp
post #6 of 6
Thread Starter 
someone has to know how to fix this without a full install ?
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