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Did EK Short Me Some Parts?

post #1 of 11
Thread Starter 
I'm installing an EK Supreme HF. The instructions clearly state that it is mandatory to put a .7mm plastic washer between the motherboard and each of the 4 mounting studs. Apparently it's not mandatory for EK to actually include said washers in their kit; they included 4 regular metal flat washers instead. Is this right?
Edited by Mandroid - 1/22/12 at 4:25pm
post #2 of 11
No it's not right. You should have all the parts necessary to mount it. Contact the shop you bought it from.
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post #3 of 11
There should have been 4 thin white nylon washers in the packaging.

It shouldn't be to hard to find a substitute if you don't want to wait for them to be shipped to you.
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post #4 of 11
This is what mine looked like:
ek_supreme_hf-6.jpg?w=614&h=447

Black washers went under the board using the unversal mounting plate, white washers on top of the MB. Metal washers between springs and hold down.
    
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post #5 of 11
Thread Starter 
The little plastic washers are definitely missing. I think I double checked a half dozen times before I finally submitted to mounting the Intel heatsink. I really didn't feel like reinstalling the mounting system for my Megahalems. I'll have to make a phone call tomorrow and see if I can't get it straightened out. Probably just going to have to wait some more, unless someone has a suggestion where I could source them locally.
post #6 of 11
You may be able to find some plastic or perhaps nylon washers in the screw aisle of your local hardware store for pretty cheap if you don't want to wait.
post #7 of 11
Quote:
Originally Posted by gelatin_factory View Post

You may be able to find some plastic or perhaps nylon washers in the screw aisle of your local hardware store for pretty cheap if you don't want to wait.

+1

Any nylon/plastic washer of similar size would work fine.thumb.gif
    
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post #8 of 11
Make sure they're an _exact_ thickness match if you get them elsewhere. The HF supreme mounting mechanism situates the block at a precise distance and mounting pressure over the CPU so the measurement of the washers is critical.
Edited by threephi - 1/22/12 at 8:52pm
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post #9 of 11
I wont say it is impossible that you may have recieved a wrong packaget mounting kit. When i bought my waterblock(EK supreme HF) it was missing two of the thumbnuts. It was quickly sorted out and i recieved the missing parts 2 days later without having to pay shipping. smile.gif
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post #10 of 11
I wouldn't worry too much about exact washer thickness. Not going to change pressure that much and could even help results a bit if the block is bowed enough for the processor.
    
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