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NZXT and Corsair Customer Service - Page 7

Poll Results: Who has great Customer Service? (multiple answers can be selected)

This is a multiple choice poll
  • 28% of voters (47)
    Corsair
  • 21% of voters (35)
    NZXT
  • 3% of voters (5)
    Coolermaster
  • 1% of voters (3)
    Sapphire
  • 1% of voters (2)
    XFX
  • 1% of voters (3)
    MSI
  • 1% of voters (3)
    Gigabyte
  • 0% of voters (1)
    Foxconn
  • 0% of voters (0)
    Soundblaster
  • 0% of voters (0)
    Samsung
  • 10% of voters (17)
    ASUS
  • 3% of voters (6)
    Mushkin
  • 0% of voters (1)
    Kingston
  • 2% of voters (4)
    Crucial
  • 0% of voters (1)
    Acer
  • 2% of voters (4)
    Antec
  • 3% of voters (5)
    AMD
  • 3% of voters (6)
    Intel
  • 1% of voters (2)
    Rosewill
  • 11% of voters (18)
    Logitech
163 Total Votes  
post #61 of 92
Hmmm, having an example would be very helpful. The only stickers I think we even have right now are from case fans :-/
Platform 4
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel 5930K EVGA X99 Classified EVGA GTX 980 EVGA GTX 980 
RAMHard DriveHard DriveCooling
Adata 16gb DDR4 intel 750 400gb Samsung 840 Evo 1tb NZXT Kraken X61 
KeyboardPowerCaseMouse
Corsair K95 RGB Corsair AX760i NZXT S340 Black and Red Logitech G502 
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Platform 4
(12 items)
 
  
CPUMotherboardGraphicsGraphics
Intel 5930K EVGA X99 Classified EVGA GTX 980 EVGA GTX 980 
RAMHard DriveHard DriveCooling
Adata 16gb DDR4 intel 750 400gb Samsung 840 Evo 1tb NZXT Kraken X61 
KeyboardPowerCaseMouse
Corsair K95 RGB Corsair AX760i NZXT S340 Black and Red Logitech G502 
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post #62 of 92
Quote:
Originally Posted by Otterclock View Post

Logitech just replaced a mouse that itself was a replacement for a mouse that died last year when it was a year past its warranty. So they replaced one past its warranty, then replaced the replacement with yet another brand new one. They're like the Snap-On of computer peripherals.

Logitech are very good from my experience. Got a G25 back in 2006 when it first came out, then I had about 3 replacement G25's and a G27 from there without having to send anything back. My G27 went out of warranty and broke recently, so when I contacted support they gave me 50% off a new one.

Crucial were pretty good when I had some of there DDR2 Ballistix Tracers which never seemed to work. I remember there were a lot of threads, not just on here about a lot of them being DOA. They were quick and replacing them, but I eventually gave up, sold the last replacements and bought something else.
Wingman Fuzzi
(16 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.6GHz 1.37v Gigabyte Z68X-UD5-B3 Zotac GTX 680 @ 1215/3005MHz (347.09) 2x8GB Kingston HyperX Savage 1866Mhz 
Hard DriveHard DriveCoolingOS
Samsung 840 120GB + 850 1TB + Intel 520 240GB Samsung F3 1TB Thermalright Venomous X w/ FM122 Windows 7 Pro x64 
MonitorKeyboardPowerCase
Dell U2312HM 1920x1080 @ 60Hz Ducky Shine II (Blues w/ White Backlight) Corsair HX 620W Fractal Design XL (Black Pearl) 
MouseMouse PadAudioAudio
MX518 Steelseries QcK+ Creative X-FI Xtreme Music Sennheiser HD598 
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Wingman Fuzzi
(16 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.6GHz 1.37v Gigabyte Z68X-UD5-B3 Zotac GTX 680 @ 1215/3005MHz (347.09) 2x8GB Kingston HyperX Savage 1866Mhz 
Hard DriveHard DriveCoolingOS
Samsung 840 120GB + 850 1TB + Intel 520 240GB Samsung F3 1TB Thermalright Venomous X w/ FM122 Windows 7 Pro x64 
MonitorKeyboardPowerCase
Dell U2312HM 1920x1080 @ 60Hz Ducky Shine II (Blues w/ White Backlight) Corsair HX 620W Fractal Design XL (Black Pearl) 
MouseMouse PadAudioAudio
MX518 Steelseries QcK+ Creative X-FI Xtreme Music Sennheiser HD598 
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post #63 of 92
Thread Starter 
Quote:
Originally Posted by Retell View Post

Hmmm, having an example would be very helpful. The only stickers I think we even have right now are from case fans :-/

this would be fine

what do the fan stickers look like?
Ryzen & Vega
(22 items)
 
Wanted: [Wanted] LGA1155 ITX Motherboard
$75 (USD) or best offer
The Spectre
(28 items)
 
CPUMotherboardGraphicsRAM
[AMD] Ryzen R7 1700 w/EK Supremacy Evo AMD [MSI] X370 XPower Gaming Titanium [AMD] Vega Flagship GPU [G.Skill] Trident Z RGB 2x8GB @3000MHz 
Hard DriveHard DriveCoolingCooling
500GB M.2 SSD [WD] 2TB Black HDD [NZXT] AER RGB 120 (x7) [NZXT] AER RGB 140 (x1) 
CoolingCoolingCoolingCooling
[Barrow] D5 Heatsink/Reservoir/Heatsink [Barrow] White 1/2"x3/4" Compression Fittings [Primochill] Advance LRT Clear 1/2"x3/4" Tubing [Alphacool] NexXxos XT45 360mm 
CoolingOSMonitorKeyboard
[Alphacool] NexXxos Monsta 240mm [Microsoft] Windows 10 Pro x64 [ASUS] MG279 Freesync 1440p IPS [Razer] BlackWidow X Tournament Edition w/Vorte... 
PowerCaseMouseMouse Pad
[Corsair] RM850i w/custom cables [Phanteks] Enthoo Evolv ATX Tempered Glass [Razer] Deathadder Elite [Corsair] MM300 Extended 
AudioOther
(See audio in signature) [Ikea] Tornliden Desk 
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Ryzen & Vega
(22 items)
 
Wanted: [Wanted] LGA1155 ITX Motherboard
$75 (USD) or best offer
The Spectre
(28 items)
 
CPUMotherboardGraphicsRAM
[AMD] Ryzen R7 1700 w/EK Supremacy Evo AMD [MSI] X370 XPower Gaming Titanium [AMD] Vega Flagship GPU [G.Skill] Trident Z RGB 2x8GB @3000MHz 
Hard DriveHard DriveCoolingCooling
500GB M.2 SSD [WD] 2TB Black HDD [NZXT] AER RGB 120 (x7) [NZXT] AER RGB 140 (x1) 
CoolingCoolingCoolingCooling
[Barrow] D5 Heatsink/Reservoir/Heatsink [Barrow] White 1/2"x3/4" Compression Fittings [Primochill] Advance LRT Clear 1/2"x3/4" Tubing [Alphacool] NexXxos XT45 360mm 
CoolingOSMonitorKeyboard
[Alphacool] NexXxos Monsta 240mm [Microsoft] Windows 10 Pro x64 [ASUS] MG279 Freesync 1440p IPS [Razer] BlackWidow X Tournament Edition w/Vorte... 
PowerCaseMouseMouse Pad
[Corsair] RM850i w/custom cables [Phanteks] Enthoo Evolv ATX Tempered Glass [Razer] Deathadder Elite [Corsair] MM300 Extended 
AudioOther
(See audio in signature) [Ikea] Tornliden Desk 
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Reply
post #64 of 92
That badge looks quite expensive probably only available as a part from that line of cases.Definitely not just a cheap sticker.
244
post #65 of 92
Thread Starter 
Quote:
Originally Posted by mortimusmaximus View Post

That badge looks quite expensive probably only available as a part from that line of cases.Definitely not just a cheap sticker.
244

well a cheap sticker is what im going for.
thats a built-in logo.
Ryzen & Vega
(22 items)
 
Wanted: [Wanted] LGA1155 ITX Motherboard
$75 (USD) or best offer
The Spectre
(28 items)
 
CPUMotherboardGraphicsRAM
[AMD] Ryzen R7 1700 w/EK Supremacy Evo AMD [MSI] X370 XPower Gaming Titanium [AMD] Vega Flagship GPU [G.Skill] Trident Z RGB 2x8GB @3000MHz 
Hard DriveHard DriveCoolingCooling
500GB M.2 SSD [WD] 2TB Black HDD [NZXT] AER RGB 120 (x7) [NZXT] AER RGB 140 (x1) 
CoolingCoolingCoolingCooling
[Barrow] D5 Heatsink/Reservoir/Heatsink [Barrow] White 1/2"x3/4" Compression Fittings [Primochill] Advance LRT Clear 1/2"x3/4" Tubing [Alphacool] NexXxos XT45 360mm 
CoolingOSMonitorKeyboard
[Alphacool] NexXxos Monsta 240mm [Microsoft] Windows 10 Pro x64 [ASUS] MG279 Freesync 1440p IPS [Razer] BlackWidow X Tournament Edition w/Vorte... 
PowerCaseMouseMouse Pad
[Corsair] RM850i w/custom cables [Phanteks] Enthoo Evolv ATX Tempered Glass [Razer] Deathadder Elite [Corsair] MM300 Extended 
AudioOther
(See audio in signature) [Ikea] Tornliden Desk 
  hide details  
Reply
Ryzen & Vega
(22 items)
 
Wanted: [Wanted] LGA1155 ITX Motherboard
$75 (USD) or best offer
The Spectre
(28 items)
 
CPUMotherboardGraphicsRAM
[AMD] Ryzen R7 1700 w/EK Supremacy Evo AMD [MSI] X370 XPower Gaming Titanium [AMD] Vega Flagship GPU [G.Skill] Trident Z RGB 2x8GB @3000MHz 
Hard DriveHard DriveCoolingCooling
500GB M.2 SSD [WD] 2TB Black HDD [NZXT] AER RGB 120 (x7) [NZXT] AER RGB 140 (x1) 
CoolingCoolingCoolingCooling
[Barrow] D5 Heatsink/Reservoir/Heatsink [Barrow] White 1/2"x3/4" Compression Fittings [Primochill] Advance LRT Clear 1/2"x3/4" Tubing [Alphacool] NexXxos XT45 360mm 
CoolingOSMonitorKeyboard
[Alphacool] NexXxos Monsta 240mm [Microsoft] Windows 10 Pro x64 [ASUS] MG279 Freesync 1440p IPS [Razer] BlackWidow X Tournament Edition w/Vorte... 
PowerCaseMouseMouse Pad
[Corsair] RM850i w/custom cables [Phanteks] Enthoo Evolv ATX Tempered Glass [Razer] Deathadder Elite [Corsair] MM300 Extended 
AudioOther
(See audio in signature) [Ikea] Tornliden Desk 
  hide details  
Reply
post #66 of 92
post #67 of 92
I've had great experiences with Corsair. My side window on my 600T SE as scuffed and I got a replacement coupon in less than a day. The 200mm fans in my case also went bad and got those replaced quick and easy. That's how its supposed to be.
post #68 of 92
Thread Starter 
Quote:
Originally Posted by mwayne5 View Post

I've had great experiences with Corsair. My side window on my 600T SE as scuffed and I got a replacement coupon in less than a day. The 200mm fans in my case also went bad and got those replaced quick and easy. That's how its supposed to be.

its a shame the fans are so notoriously bad.
Ryzen & Vega
(22 items)
 
Wanted: [Wanted] LGA1155 ITX Motherboard
$75 (USD) or best offer
The Spectre
(28 items)
 
CPUMotherboardGraphicsRAM
[AMD] Ryzen R7 1700 w/EK Supremacy Evo AMD [MSI] X370 XPower Gaming Titanium [AMD] Vega Flagship GPU [G.Skill] Trident Z RGB 2x8GB @3000MHz 
Hard DriveHard DriveCoolingCooling
500GB M.2 SSD [WD] 2TB Black HDD [NZXT] AER RGB 120 (x7) [NZXT] AER RGB 140 (x1) 
CoolingCoolingCoolingCooling
[Barrow] D5 Heatsink/Reservoir/Heatsink [Barrow] White 1/2"x3/4" Compression Fittings [Primochill] Advance LRT Clear 1/2"x3/4" Tubing [Alphacool] NexXxos XT45 360mm 
CoolingOSMonitorKeyboard
[Alphacool] NexXxos Monsta 240mm [Microsoft] Windows 10 Pro x64 [ASUS] MG279 Freesync 1440p IPS [Razer] BlackWidow X Tournament Edition w/Vorte... 
PowerCaseMouseMouse Pad
[Corsair] RM850i w/custom cables [Phanteks] Enthoo Evolv ATX Tempered Glass [Razer] Deathadder Elite [Corsair] MM300 Extended 
AudioOther
(See audio in signature) [Ikea] Tornliden Desk 
  hide details  
Reply
Ryzen & Vega
(22 items)
 
Wanted: [Wanted] LGA1155 ITX Motherboard
$75 (USD) or best offer
The Spectre
(28 items)
 
CPUMotherboardGraphicsRAM
[AMD] Ryzen R7 1700 w/EK Supremacy Evo AMD [MSI] X370 XPower Gaming Titanium [AMD] Vega Flagship GPU [G.Skill] Trident Z RGB 2x8GB @3000MHz 
Hard DriveHard DriveCoolingCooling
500GB M.2 SSD [WD] 2TB Black HDD [NZXT] AER RGB 120 (x7) [NZXT] AER RGB 140 (x1) 
CoolingCoolingCoolingCooling
[Barrow] D5 Heatsink/Reservoir/Heatsink [Barrow] White 1/2"x3/4" Compression Fittings [Primochill] Advance LRT Clear 1/2"x3/4" Tubing [Alphacool] NexXxos XT45 360mm 
CoolingOSMonitorKeyboard
[Alphacool] NexXxos Monsta 240mm [Microsoft] Windows 10 Pro x64 [ASUS] MG279 Freesync 1440p IPS [Razer] BlackWidow X Tournament Edition w/Vorte... 
PowerCaseMouseMouse Pad
[Corsair] RM850i w/custom cables [Phanteks] Enthoo Evolv ATX Tempered Glass [Razer] Deathadder Elite [Corsair] MM300 Extended 
AudioOther
(See audio in signature) [Ikea] Tornliden Desk 
  hide details  
Reply
post #69 of 92
I got a lot of grief from corsair about not keeping the fans they send with h100.
They will not take a h100 back for warranty unless you can ship it back with the fans.
Who knows why they would want the old fans back?It took 2 weeks and CorsairGeorge to
finally get my rma pushed thru.
post #70 of 92
Quote:
Originally Posted by Skysec View Post

EVGA did not make the list? Pretty sure that would get plenty of votes rolleyes.gif

+1 for EVGA's Customer Support. I've been using EVGA products for many years now and any time, any kind, of issue came up, EVGA was quick to resolve the issue. I've had to RMA a few GPU's in the past , and I was well taken care of. They made sure to get me a replacement ASAP, and I have always had my replacement card back to me within a few days time. Gotta love Cross-shipping!

I have no complaints with Corsair as well.. I've RMA'd 2 PSU's in the past and was well taken care of as well.
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