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EVGA 9800 GT Freezing/Artifacting while playing 3D games

post #1 of 7
Thread Starter 
I have a EVGA 9800GT 512 MB that's about two years old and I have recently been having problems running many 3D games.
1. Whenever I play Empire: Total War, I get artifacting followed swiftly by a hard freeze. The time at which this happens seems to be linked to how long the computer has been on and how much activity has been done during that time, but even after a restart, it rarely lasts more than 20 minutes in-game before a crash.
2. Both GTA IV and GTA IV: Episodes from Liberty City are nearly unplayable. GTA IV can occasionally run for maybe a half hour or so before getting an error stating that it has "run out of video memory" or a hard freeze. Episodes from Liberty City, on the other hand, can't even make it through the opening cutscene (although it occasionally can make it through the in-game benchmark test) without the same errors.
3. When playing LA Noire, I get frequent artifacting, often leading to a hard freeze.
4. The last time I played TES: Skyrim (about two weeks ago), I would get freezes relatively often (although they could be fixed by alt-tabbing out of the game and back in) and sometimes when I alt-tabbed to fix these freezes, colour inversion and such would occur.

I feel like I should note that because I haven't played Skyrim for two weeks and only started playing the other games within the last week or so, I'm not quite sure on the timeline of when these issues popped up. Also, at the time I was playing Skyrim, there seemed to be no major issues with other games and I only started noticing the issues once I installed the GTA games and LA Noire and restarted playing Empire.

I did some light stress testing on the GPU using FurMark and OCCT and it was 100% stable after about 20 minutes with each program (when I stopped it). The highest the temps would get is around 88/89C in OCCT and 87C with FurMark.

One thing I noticed however, is that these programs did not really stress my video memory (which was the error message for the GTA games). Could this be simply a memory issue? Are there any programs that can easily test video memory?
And if it is a memory issue, can it be fixed without just replacing the card?

My specs are as follows:
Intel E6750 2.66 GHz Dual Core (overclocked to 3.3 GHz)
2GB RAM
EVGA 9800GT 512 MB
ASUS P5NE SLI
Windows XP Home Edition Service Pack 3

Any help would be greatly appreciated.

Thanks,
Shyzar
post #2 of 7
try downclocking the videocard RAM a tad
 
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post #3 of 7
could try removing the driver. and is the GPU overclocked?? if it is maybe drop down a lil bit
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post #4 of 7
Quote:
Originally Posted by Shyzar View Post

I have a EVGA 9800GT 512 MB that's about two years old and I have recently been having problems running many 3D games.
1. Whenever I play Empire: Total War, I get artifacting followed swiftly by a hard freeze. The time at which this happens seems to be linked to how long the computer has been on and how much activity has been done during that time, but even after a restart, it rarely lasts more than 20 minutes in-game before a crash.
2. Both GTA IV and GTA IV: Episodes from Liberty City are nearly unplayable. GTA IV can occasionally run for maybe a half hour or so before getting an error stating that it has "run out of video memory" or a hard freeze. Episodes from Liberty City, on the other hand, can't even make it through the opening cutscene (although it occasionally can make it through the in-game benchmark test) without the same errors.
3. When playing LA Noire, I get frequent artifacting, often leading to a hard freeze.
4. The last time I played TES: Skyrim (about two weeks ago), I would get freezes relatively often (although they could be fixed by alt-tabbing out of the game and back in) and sometimes when I alt-tabbed to fix these freezes, colour inversion and such would occur.
I feel like I should note that because I haven't played Skyrim for two weeks and only started playing the other games within the last week or so, I'm not quite sure on the timeline of when these issues popped up. Also, at the time I was playing Skyrim, there seemed to be no major issues with other games and I only started noticing the issues once I installed the GTA games and LA Noire and restarted playing Empire.
I did some light stress testing on the GPU using FurMark and OCCT and it was 100% stable after about 20 minutes with each program (when I stopped it). The highest the temps would get is around 88/89C in OCCT and 87C with FurMark.
One thing I noticed however, is that these programs did not really stress my video memory (which was the error message for the GTA games). Could this be simply a memory issue? Are there any programs that can easily test video memory?
And if it is a memory issue, can it be fixed without just replacing the card?
My specs are as follows:
Intel E6750 2.66 GHz Dual Core (overclocked to 3.3 GHz)
2GB RAM
EVGA 9800GT 512 MB
ASUS P5NE SLI
Windows XP Home Edition Service Pack 3
Any help would be greatly appreciated.
Thanks,
Shyzar



One thing I wanted to point out is this:
Quote:
My specs are as follows:
Intel E6750 2.66 GHz Dual Core (overclocked to 3.3 GHz)
2GB RAM
EVGA 9800GT 512 MB
ASUS P5NE SLI
Windows XP Home Edition Service Pack 3


So i know this sounds crazy and all but I think it might been your CPU. Now hear me out before I upgraded mine I had a dual core intel as well. And had the 9800 GT by XFX and man talk about FPS and issues with GTA, WoW, even Oblivion. When I got a quad core everything changed.. I hit like 40-60+ FPS in WoW, in GTA High Setting on issues, etc. Keep in mind that its like placing a turbo charger on a Volkswagen Beetle...Just doesnt work. And i even did a same test you did but after the fact my GPU Temps even went down cause it didnt have to strain as much. That's just my 2 cents hopefully that helps.
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post #5 of 7
Thread Starter 
My GPU was never overclocked (could never get it to stay stable for very long if it was overclocked) and I just tried underclocking the memory and completely uninstalling and then reinstalling the drivers and no dice.

And I understand that my CPU is kind of weak, but that wouldn't be causing colour inversion/running out of video memory. Also, I used to be able to play both GTA IV and Empire very well on my machine. Only recently has it run into issues.

So it looks like the card is almost dead (which sucks, since my warranty just expired yesterday or the day before).

Thanks for the help,
Shyzar
post #6 of 7
I'd contact EVGA tech support. Have them do a trouble shoot. If you've registered and they can't fix it will give you a RMA #. If they don't have any in stock to replace it with will upgrade you to the latest equivalent current series GPU! thumb.gif Welcome to EVGA. smile.gif
     
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post #7 of 7
What happens if you run something like heaven? Does it still crash? What driver are you on and have you upgraded recently? Can you try the latest driver from our website, select custom and then perform clean install. If the problem persists are you able to test the card in another system or with another power supply to narrow down the issue? If your still having problems shoot me an email, Matth@evga.com and Ill work with you on this.
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