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Weird Problems with my new Razer Naga Epic

post #1 of 5
Thread Starter 
I just got the Razer Naga Epic a little over a week ago.

I have the latest drivers, and i updated the firmware on both the mouse, and the charging dock.

However i have weird problems still.

The Sensitivity of the mouse randomly changes. Usually slower. I noticed this alot when i have the USB plugged directly into the mouse. It doesnt seem to happen while in wireless mode.

I can fix this by launching the RAzer Settings app and resetting the DPI.

Also i noticed alot of BSOD while using this mouse. I haven't had a BSOD for probably over a year til i got this mouse. Now i get them often. 2 times today alone.

I noticed earlier the battery on the mouse died, so i took the usb and plugged it into the mouse, almost instantly i got a BSOD that the cause was the WINDOWS DRIVER FRAMEWORK.

I thought maybe i have having conflicts between my mice. So the other day i removed Microsoft intellipoint software (my previous and temp mouse i use), but i suppose that didnt help anything at all.

Does anyone know why the mouse is doing this? and how to resolve it?

I'm thinking about just redoing my system (reformatting and reinstalling windows), but i think this could be too extreme since it might just be a problem with the mouse driver.

thanks

(not sure if this info matters, but some might ask what my main system specs are)
Im running windows 7 x64 - all updates
i7core.
EWGA Geforce 560 TI SC
12gb DDR3 ram
Edited by muggerfugger - 1/26/12 at 6:54am
post #2 of 5
I had the same kinda problem with a razer mouse a few years back took me weeks to figure out it was the mouse. I would return it and get a different one or get a new one and see if it still happens.
post #3 of 5
If you have another system, you could try the mouse on it to see if the same issues occur (installing the software, etc). If not I agree with the above.
 
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Intel Core i7 5960X ASUS RAMPAGE V EXTREME/U3.1 MSI R9 290X LIGHTNING MSI R9 290X LIGHTNING 
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CPUMotherboardGraphicsGraphics
Intel Core i7 5960X ASUS RAMPAGE V EXTREME/U3.1 MSI R9 290X LIGHTNING MSI R9 290X LIGHTNING 
GraphicsRAMHard DriveHard Drive
MSI R9 290X LIGHTNING Kingston HyperX Predator 16GB (4 x 4GB) DDR4 2666 Intel 400GB 750 Series NVMe PCIe (OS drive) Samsung 840 Pro Series 256GB (2 in RAID 0) 
Hard DriveOptical DriveOptical DriveCooling
Seagate Barracuda 3TB 7200RPM SATA3 64MB LG Super Multi Blu-ray Disc and HD DVD-ROM Drive LG GH24NS90B 24X SATA Internal Super Multi DVD ... CPU Cooler [Summer-Time] = Watercool HEATKILLER... 
CoolingCoolingCoolingCooling
CPU Cooler [Winter-Time] = Custom 300W ss phase... Hardware Labs Black Ice GTX 480 Radiator (4 x 1... Feser X-Changer Triple (3 x 120mm) Swiftech MCP655 (x2) 
CoolingCoolingCoolingCooling
Koolance RP-452X2 Dual 5.25" Reservoir EK MSI R9 290X Lightning - Full Cover VGA Water... EK MSI R9 290X Lightning - Full Cover VGA Water... EK MSI R9 290X Lightning - Full Cover VGA Water... 
OSMonitorKeyboardPower
Windows 10 Pro x64 (3) ASUS VG248QE 24-Inch Screen LED-lit Monitor Ducky Mini PC Power & Cooling Turbo-Cool 1200 
CaseMouseMouse PadAudio
Xigmatek Elysium [Black w/ Window] Razer Naga Hex MOBA Perixx DX-2000XXL Boston Acoustics MicroMediaSpeaker System 
AudioOther
Sennheiser PC 363D EVGA Supernova 1300G2 - 1300W PSU (second PSU) 
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post #4 of 5
These and other Razer mice with this sensor have something called Dynamic DPI scaling. Generally it's a bad thing because the slower you move the mouse the slower the movement will be which actually is just a form of acceleration. So it might be already this you are feeling, in which case I'd refer you to contact Razer and tell them to release a firmware without that Dynamic DPI scaling.

Or it could be that exactly this Dynamic DPI scaling algorithm get's stuck at some random DPI setting during use, which would be a bug. To be honest in both cases I'd have this thing removed as it kills your precision anyway!
post #5 of 5
you could use usbdeview to uninstall all not connected usb devices and give it another shot.
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