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Weird Problems with my new Razer Naga Epic

post #1 of 5
Thread Starter 
I just got the Razer Naga Epic a little over a week ago.

I have the latest drivers, and i updated the firmware on both the mouse, and the charging dock.

However i have weird problems still.

The Sensitivity of the mouse randomly changes. Usually slower. I noticed this alot when i have the USB plugged directly into the mouse. It doesnt seem to happen while in wireless mode.

I can fix this by launching the RAzer Settings app and resetting the DPI.

Also i noticed alot of BSOD while using this mouse. I haven't had a BSOD for probably over a year til i got this mouse. Now i get them often. 2 times today alone.

I noticed earlier the battery on the mouse died, so i took the usb and plugged it into the mouse, almost instantly i got a BSOD that the cause was the WINDOWS DRIVER FRAMEWORK.

I thought maybe i have having conflicts between my mice. So the other day i removed Microsoft intellipoint software (my previous and temp mouse i use), but i suppose that didnt help anything at all.

Does anyone know why the mouse is doing this? and how to resolve it?

I'm thinking about just redoing my system (reformatting and reinstalling windows), but i think this could be too extreme since it might just be a problem with the mouse driver.

thanks

(not sure if this info matters, but some might ask what my main system specs are)
Im running windows 7 x64 - all updates
i7core.
EWGA Geforce 560 TI SC
12gb DDR3 ram
Edited by muggerfugger - 1/26/12 at 6:54am
post #2 of 5
I had the same kinda problem with a razer mouse a few years back took me weeks to figure out it was the mouse. I would return it and get a different one or get a new one and see if it still happens.
post #3 of 5
If you have another system, you could try the mouse on it to see if the same issues occur (installing the software, etc). If not I agree with the above.
   
COOTER [HTPC]
(14 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7 5960X ASUS X99-E WS ASUS GeForce GTX 590 (x2 for quad-SLi) AVEXIR Platinum Series (4 x 4GB) DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 Pro Series 256GB (2 in RAID 0) 300GB WD Velociraptor (4 in RAID 0) Seagate Barracuda 3TB 7200RPM SATA3 64MB LG Super Multi Blu-ray Disc and HD DVD-ROM Drive 
CoolingCoolingCoolingCooling
CPU Cooler [Summer-Time] = Watercool HEATKILLER... CPU Cooler [Winter-Time] = Custom 300W ss phase... XSPC Razor GTX590 - Full Cover VGA Water-Block ... Hardware Labs Black Ice GTX 480 Radiator (4 x 1... 
CoolingCoolingCoolingOS
Feser X-Changer Triple (3 x 120mm) Swiftech MCP655 (x2) Koolance RP-452X2 Dual 5.25" Reservoir Windows 8.1 Enterprise x64 
MonitorKeyboardPowerCase
(3) ASUS VG248QE 24-Inch Screen LED-lit Monitor Ducky Shine - w/ Brown Cherry MX w/ English + C... PC Power & Cooling Turbo-Cool 1200 Xigmatek Elysium [Black w/ Window] 
MouseMouse PadAudioAudio
RAZER DeathAdder X Trac Ripper HT | OMEGA eCLARO 7.1 TRITTON AX Pro Dolby Digital 5.1 True Surround ... 
AudioOther
Boston Acoustics MicroMediaSpeaker System EVGA Supernova 1300G2 - 1300W PSU (second PSU) 
CPUMotherboardGraphicsRAM
Intel Core i7 3930k RAMPAGE IV EXTREME EVGA GeForce 9800 GT Samsung 30nm 4 x 4GB sticks 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128GB 1TB WD Green LG GH24NS90B 24X SATA Internal Super Multi DVD ... Corsair H70 
OSMonitorKeyboardPower
Windows 8.1 Enterprise x64 LG 24" Flatron Logitech Corded Keyboard Corsair TX650 
MouseAudio
Logitech MX Laser On board 
CPUMotherboardGraphicsRAM
AMD A6-3650 ASUS F1A75-M-PRO R2.0 AMD Radeon HD 6530D Samsung 30nm 2 x 4GB sticks 
Hard DriveHard DriveOptical DriveCooling
120GB Samsung 840 Western Digital Red 3TB SATA3 64MB Cache 3.5in ... LG Super Multi Blu-ray Disc and HD DVD-ROM Drive Cooler Master GeminII M4 - CPU Cooler 
CoolingOSMonitorKeyboard
Noctua NF-R8 80mm Fans Win7 SP1 64bit Visio 50" Plasma Logitech Mini Controller for Logitech Revue and... 
PowerCase
PC Power & Cooling Silencer Mk III 400W ATX Mod... Silverstone Sugo 
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COOTER [HTPC]
(14 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7 5960X ASUS X99-E WS ASUS GeForce GTX 590 (x2 for quad-SLi) AVEXIR Platinum Series (4 x 4GB) DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 Pro Series 256GB (2 in RAID 0) 300GB WD Velociraptor (4 in RAID 0) Seagate Barracuda 3TB 7200RPM SATA3 64MB LG Super Multi Blu-ray Disc and HD DVD-ROM Drive 
CoolingCoolingCoolingCooling
CPU Cooler [Summer-Time] = Watercool HEATKILLER... CPU Cooler [Winter-Time] = Custom 300W ss phase... XSPC Razor GTX590 - Full Cover VGA Water-Block ... Hardware Labs Black Ice GTX 480 Radiator (4 x 1... 
CoolingCoolingCoolingOS
Feser X-Changer Triple (3 x 120mm) Swiftech MCP655 (x2) Koolance RP-452X2 Dual 5.25" Reservoir Windows 8.1 Enterprise x64 
MonitorKeyboardPowerCase
(3) ASUS VG248QE 24-Inch Screen LED-lit Monitor Ducky Shine - w/ Brown Cherry MX w/ English + C... PC Power & Cooling Turbo-Cool 1200 Xigmatek Elysium [Black w/ Window] 
MouseMouse PadAudioAudio
RAZER DeathAdder X Trac Ripper HT | OMEGA eCLARO 7.1 TRITTON AX Pro Dolby Digital 5.1 True Surround ... 
AudioOther
Boston Acoustics MicroMediaSpeaker System EVGA Supernova 1300G2 - 1300W PSU (second PSU) 
CPUMotherboardGraphicsRAM
Intel Core i7 3930k RAMPAGE IV EXTREME EVGA GeForce 9800 GT Samsung 30nm 4 x 4GB sticks 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128GB 1TB WD Green LG GH24NS90B 24X SATA Internal Super Multi DVD ... Corsair H70 
OSMonitorKeyboardPower
Windows 8.1 Enterprise x64 LG 24" Flatron Logitech Corded Keyboard Corsair TX650 
MouseAudio
Logitech MX Laser On board 
CPUMotherboardGraphicsRAM
AMD A6-3650 ASUS F1A75-M-PRO R2.0 AMD Radeon HD 6530D Samsung 30nm 2 x 4GB sticks 
Hard DriveHard DriveOptical DriveCooling
120GB Samsung 840 Western Digital Red 3TB SATA3 64MB Cache 3.5in ... LG Super Multi Blu-ray Disc and HD DVD-ROM Drive Cooler Master GeminII M4 - CPU Cooler 
CoolingOSMonitorKeyboard
Noctua NF-R8 80mm Fans Win7 SP1 64bit Visio 50" Plasma Logitech Mini Controller for Logitech Revue and... 
PowerCase
PC Power & Cooling Silencer Mk III 400W ATX Mod... Silverstone Sugo 
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post #4 of 5
These and other Razer mice with this sensor have something called Dynamic DPI scaling. Generally it's a bad thing because the slower you move the mouse the slower the movement will be which actually is just a form of acceleration. So it might be already this you are feeling, in which case I'd refer you to contact Razer and tell them to release a firmware without that Dynamic DPI scaling.

Or it could be that exactly this Dynamic DPI scaling algorithm get's stuck at some random DPI setting during use, which would be a bug. To be honest in both cases I'd have this thing removed as it kills your precision anyway!
post #5 of 5
you could use usbdeview to uninstall all not connected usb devices and give it another shot.
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