Same thing here. I bet it's to control & track your usage like AT&T has done. Wonder if it has anything to do with Obama and/or Homeland Security? Pretty scary!! As soon as the MA State Attorney General's office opens at 10 AM, (nice gvt. job), I'm calling in a complaint. Hope you do the same. I spoke to a guy named Chris with Cyberonics this morning - he insisted that I agree with their Terms of Agreement - I said I already agreed with their terms when I signed up with Broadband Q, and the terms were UNLIMITED USAGE - NO CAPS. He became rude, refused to answer my questions when I told him the conversation was being recorded for quality assurance like they do us, and he hung up the phone. He was THE SUPERVISOR!!! I called another number trying to find Corporate Hdqtrs., or someone with authority. I reached a young lady who was polite, but then I could hear the Chris dude in the background!!! Different 800 numbers, but they all ring in to the same place!! She even confirmed it was him. Seems like SCAMMERS to me!!! Not sure what's going on, but it ain't pretty. Wonder how many others are getting their cards replaced. Now remember - all this time Tech support is lying about the problem I'm having. They're not telling me the card was turned off, and when I asked, they denied it. When I called the sales office, and spoke to the young lady, she claims I used 150 GB last month. IMPOSSIBLE. I was on a cruise in Alaska, and my puter was turned off. I haven't even been home long enough to use that much data. They must be lying in order to get customers to change out their cards. Tech support wouldn't help at all. I'm still not online. I'm using my iPad and AT&T unlimited internet. Oh, and Cyberonics will tell you Broadband Q is simply a sales agent - that they're not connected. Cyberonics is the internet provider. Funny how all the numbers ring to the same location!!! BUYER BEWARE!!!