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HP problems -_-

post #1 of 17
Thread Starter 
Hello,
I have a HP pavilion P6535a and this morning my Mum went to use it (Her computer) and it had frozen on the lock screen and I rebooted it and it is now locking on the post screen. It doesn't emit any beeps and I've disconnected it from the wall and drained the power from it and still occurs don't want to call customer support due to me not liking the way they handle things. So hoping someone here can help

Thank you for your time XD
post #2 of 17
By all means im no computer expert so taking my advice with a grain of salt.

I would first unplug the hard drivers,adapter cards(if any present). and leave a stick of ram in there. I would try to post again to see if your bios doesn't lock up(it should beep with no hdd in there though). if it does beep i would plug everything in 1 by 1 to see if you can isolate the problem.
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post #3 of 17
Probably HDD or Driver failure. Or even a virus
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post #4 of 17
Thread Starter 
I don't know if by opening it i'll void the warranty or not
post #5 of 17
Have you tried resetting the CMOS?

Disconnet from power

Remove the battery, leave for a couple of minutes, put battery back in and fire it up.

Hopefully this will work.

if not, remove hard drive and see if it posts.

if you get a post = harddrive error

Addit: if you fear you'll void the warranty - call customer support
post #6 of 17
I hope is not a motherboard issues like a lot of HP modles have. I've gotten or tried to fix quite a few HPs with bad motherboards and one of them would hang right after the post not wanting to do anything even after I replaced the HDD, RAM and took it a part and reseated the CPU and I noticed the area around the cpu was all yellow like when plastic burns. Check
if it is not overheating and actually fried something.
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post #7 of 17
Thread Starter 
Quote:
Originally Posted by Sethy666 View Post

Have you tried resetting the CMOS?
Disconnet from power
Remove the battery, leave for a couple of minutes, pull battery back in and fire it up.
Hopefully this will work.
if not, remove hard drive and see if it posts.
if you get a post = harddrive error

I've unplugged it from power and pushed the power button to drain it and left it for about 5 minutes would that be equivalent?
post #8 of 17
Thread Starter 
Quote:
Originally Posted by Sodalink View Post

I hope is not a motherboard issues like a lot of HP modles have. I've gotten or tried to fix quite a few HPs with bad motherboards and one of them would hang right after the post not wanting to do anything even after I replaced the HDD, RAM and took it a part and reseated the CPU and I noticed the area around the cpu was all yellow like when plastic burns. Check
if it is not overheating and actually fried something.

How would I see if anything is overheating it locks up on the post screen?
post #9 of 17
Quote:
Originally Posted by Sethy666 View Post

Have you tried resetting the CMOS?
Disconnet from power
Remove the battery, leave for a couple of minutes, put battery back in and fire it up.
Hopefully this will work.
if not, remove hard drive and see if it posts.
if you get a post = harddrive error
Addit: if you fear you'll void the warranty - call customer support
Quote:
Originally Posted by Invert_Panda View Post

I've unplugged it from power and pushed the power button to drain it and left it for about 5 minutes would that be equivalent?

Nope.. that just drains residual power. It wont reset the CMOS.
post #10 of 17
Thread Starter 
Quote:
Originally Posted by Sethy666 View Post

Nope.. that just drains residual power. It wont reset the CMOS.

How do I reset the CMOS then? On my motherboard I have something I need to short to reset it will it be the same for this?
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