Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › Laptop BSODing and no way to check codes?
New Posts  All Forums:Forum Nav:

Laptop BSODing and no way to check codes?

post #1 of 13
Thread Starter 
I've got a Dell Latitude D620 here that needs fixing. It has XP installed on it, but have way through the boot, it BSODs, and repeats. But I can't get into Windows using Safe mode or not. I can't figure out what is wrong, because the BSOD lasts just long enough for me to tell that it is a BSOD. Nothing more.

How can I manage to freeze the BSOD to see what it is? Should I video tape the process and freeze frame the correct one?
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
post #2 of 13
It won't really matter, you can only go so far with a bugcheck, because there's MANY possible causes for each. We'll still need to know the probably process fault, etc, especially since you cannot get into Windows. My recommendation is this... if you have no important files worth backing up, format the drive and reinstall Windows. If you still cannot boot, we know for sure it's hardware related, and we can go from there.
Edited by pjBSOD - 1/27/12 at 7:17pm
post #3 of 13
Thread Starter 
Quote:
Originally Posted by E-Peen View Post

It won't really matter, you can only go so far with a bugcheck, because there's MANY possible causes for each. We'll still need to know the probably process fault, etc, especially since you cannot get into Windows. My recommendation is this... if you have no important files worth backing up, format the drive and reinstall Windows. If you still cannot boot, we know for sure it's hardware related, and we can go from there.

That's the problem, I can't. This is not my computer, it is a school server for some friends of mine. I've been trying to freeze the frame but it is a pain in the @#$

OK, I froze the frame and there is no error code, it just says:

UNMOUNTABLE_BOOT_VOLUME

What does that mean?
Edited by White Fire - 1/27/12 at 7:26pm
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
post #4 of 13
Wow, alright, I was expecting it to be a very vague bugcheck with multiple causes. This one thankfully isn't one of those, try this:

Start the recovery console. If you do not have it installed - or when that version does not work - like in this case, boot from an installation CD and select R for repair.

Run these commands -
chkdsk c: /r /p
fixmbr
exit (to reboot)

Try that and report back smile.gif
post #5 of 13
UNMOUNTABLE_BOOT_VOLUME...

I'd be testing the hard drive smile.gif
Ol' Sandy
(28 items)
 
"Zeus"
(12 items)
 
Elite Preview
(6 items)
 
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
  hide details  
Reply
Ol' Sandy
(28 items)
 
"Zeus"
(12 items)
 
Elite Preview
(6 items)
 
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
  hide details  
Reply
post #6 of 13
Thread Starter 
OK, Thanks. I just got word that they backed it all up, I can rebuild. But doing this would be optimal. I'll try it, but I need to know, will a Win 7 32-bit CD work to repair Win XP 32-bit? I may have an XP CD somewhere, but I don't know. I have Vista too..
Edited by White Fire - 1/27/12 at 7:38pm
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
post #7 of 13
Quote:
Originally Posted by White Fire View Post

OK, Thanks. I just got word that they backed it all up, I can rebuild. But doing this would be optimal. I'll try it, but I need to know, will a Win 7 32-bit CD work to repair Win XP 32-bit? I may have an XP CD somewhere, but I don't know. I have Vista too..

Nope. Two entirely different operating systems. You'll need an XP 32-bit disk.
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
post #8 of 13
Thread Starter 
OK, thanks. Turns out that I do have an XP CD.
Edited by White Fire - 1/27/12 at 7:42pm
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
post #9 of 13
Quote:
Originally Posted by rdfloyd View Post

Nope. Two entirely different operating systems. You'll need an XP 32-bit disk.

Correct. And before reformatting the OS, as I said, try the above I suggested first!
post #10 of 13
Thread Starter 
Quote:
Originally Posted by E-Peen View Post

Correct. And before reformatting the OS, as I said, try the above I suggested first!

Rest assured, I am. This laptop would take 3 hours to install Windows, I really don't want to have to do that.

Well, that's that. Turns out the XP CD is some other media. The hole in the center is much smaller, and Nero says it uses a totally different form of getting the data on to the CD. I will have to reinstall Windows. Damn. Well, thanks guys.

Something I haven't tried though. It may not help, but would using the HDD in another system do anything?
Edited by White Fire - 1/27/12 at 7:49pm
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
Red Thunder
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k ASRock Fatal1ty Z68 Pro3 Gen3 Diamond Multimedia HD 5970 G.Skill Ripjaws X 8GB 
Hard DriveHard DriveOptical DriveCooling
OCZ Solid 3 60GB Seagate Barracuda 7200.9 160GB Lite-On iHAS424 Sunbeam Twister 120 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Samsung SyncMaster E1920X Logitech K120 Corsair GS700 
CaseMouseMouse PadAudio
NZXT Phantom Razer Naga None Realtek ALC892 
OtherOtherOther
Behringer Xenyx 502 Lepai LP-2020A+ Dayton Audio B652 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Laptops and Netbooks
Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › Laptop BSODing and no way to check codes?