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Slow reading and clicking sounds

post #1 of 9
Thread Starter 
I keep my OS and programs on a 1TB Caviar Black and all my files (music, movies, documents, etc) on a 1.5TB Barracuda drive. I've filled up the Barracuda to the point where there's about 200GB left. Now, a lot of times when I'm trying to play a song through iTunes, the program locks up for a few moments, there's quick an audible click coming from the case (I'm assuming the hard drive is causing it), and then normal function resumes. Also when I'm browsing for files, sometimes Windows Explorer will take a while to load all the folders up. I checked the defragmenting tool included with windows and it says the Barracuda drive has no fragmentation, so if that's to be trusted, the problem isn't because of that (trying out other programs as I type this). I'm not so worried about the drive loading slowly as the drive making a clicking sounds, if it's the source of it. Any ideas? Thanks in advanced for any input.
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post #2 of 9
Things I would recommend:

1. Post your SMART details on the drive here (can use the Health tab in the free version of HD Tune to do this)
2. Run the SeaTools diagnostic on the drive.
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post #3 of 9
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Things I would recommend:
1. Post your SMART details on the drive here (can use the Health tab in the free version of HD Tune to do this)
2. Run the SeaTools diagnostic on the drive.

So far I ran Defraggler and HD Tune. Defraggler is showing 2% fragmentation and says the drive is in "good" health.

Details from HD Tune
392

Downloading the SeaTools software right now.

EDIT: Details from Defraggler
300
Edited by alwang17 - 1/28/12 at 12:34am
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post #4 of 9
Spin retry count is often an indication of pending mechanical failure and at this point fragmentation means squat... smile.gif
I'd be backing your data up and replacing that drive ASAP thumb.gif

Do run SeaTools anyway though wink.gif
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post #5 of 9
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Spin retry count is often an indication of pending mechanical failure and at this point fragmentation means squat... smile.gif
I'd be backing your data up and replacing that drive ASAP thumb.gif
Do run SeaTools anyway though wink.gif

Sigh. I did backup everything a few weeks ago on an identical 1.5TB drive so I guess I'll eventually move to that drive. Shame though. I've only had this drive for a about a year or so. Hopefully the warranty will still be in effect.
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post #6 of 9
Quote:
Originally Posted by alwang17 View Post

Sigh. I did backup everything a few weeks ago on an identical 1.5TB drive so I guess I'll eventually move to that drive. Shame though. I've only had this drive for a about a year or so. Hopefully the warranty will still be in effect.

It is a shame indeed... Clicking sounds from the drive are never good, and even though Defraggler says the health is OK after reading SMART, when I see the spin retry count past the threshold, that's alarm bells for me!

Not sure on Seagate warranty off the top of my head....
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post #7 of 9
Seagate's warranty should be 3 years on those drives.

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance
     
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post #8 of 9
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

It is a shame indeed... Clicking sounds from the drive are never good, and even though Defraggler says the health is OK after reading SMART, when I see the spin retry count past the threshold, that's alarm bells for me!
Not sure on Seagate warranty off the top of my head....

God. My second backup drive is even worse, if I'm reading right. Defraggler says the D: drive has a real value of four. The backup drive has a real value of 11.
Quote:
Originally Posted by Kramy View Post

Seagate's warranty should be 3 years on those drives.
http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

Hm. If it's still under warranty that's nice. But then I have the issue of being overseas. If I do try to RMA it to the states, I would probably pay for shipping both ways?
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post #9 of 9
Quote:
Originally Posted by alwang17 View Post

God. My second backup drive is even worse, if I'm reading right. Defraggler says the D: drive has a real value of four. The backup drive has a real value of 11.
Hm. If it's still under warranty that's nice. But then I have the issue of being overseas. If I do try to RMA it to the states, I would probably pay for shipping both ways?

Eeek...Here's some good info on what SMART attribute to keep an eye on (the ones in red)

http://en.wikipedia.org/wiki/S.M.A.R.T.#ATA_S.M.A.R.T._attributes
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