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HPCS Setup Guide (Linux and Windows) - Page 87

post #861 of 867
I've seen some of the posts about having a hard time with HP. I thought I would post my experience. I had no problems getting signed up, the guide was easy to follow. The instances produced around 10-11K PPD on a -smp 4. It would have been nice if the -smp 8's would have worked for me but they did not. I sent an email to HP on 3 May 2012 requesting my account be closed. I received a fast reply asking for additional account information from me. I never followed up with them and just planned on shutting down my instances and sending them in the info on the 9th to avoid charges. Today I received this email.....
Quote:
We apologize for the delay in processing your cancellation request. Your account has been cancelled and you will not be billed for any usage or storage. Instances that were not terminated prior to the cancellation submission will be automatically removed shortly but may still be accessible at this time, and you will incur no charges during this period.

We want to take this opportunity to thank you for your participation in our private beta and hope you will consider using our services in the future should you decide to venture into the cloud.

Sincerely,
The HP Cloud Services team

All in all, I am very pleased with my experience and have nothing bad to say about HP or their customer service.
New X79 Build
(18 items)
 
WHS/Folder
(10 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-3820 Sandy Bridge-E ASUS Rampage IV Formula LGA 2011 Intel X79 EVGA Superclocked 015-P3-1582-AR GeForce GTX 58... EVGA Superclocked 015-P3-1582-AR GeForce GTX 5... 
RAMHard DriveHard DriveOptical Drive
G.SKILL Ripjaws X Series 240-Pin DDR3 1866 Corsair Force Series GT CSSD-F180GBGT-BK Western Digital VelociRaptor WD3000HLHX 300GB 1... ASUS 24X DVD Burner 
CoolingCoolingCoolingCooling
XSPC Raystorm XSPC Dual 5.25" Bay Reservoir w/ D5 RX240 Radiator Black Ice GT Stealth 360 XFlow 
OSKeyboardPowerCase
Windows 7 Professional Logitech G15 NZXT HALE82 HALE82-850-M 850W NZXT Switch 810 
MouseMouse Pad
Logitech mx518 Mah Desk 
CPUMotherboardGraphicsRAM
i5-2500 Asus p8p67 LE Asus ENGTX260 GL+/2DI/896MD3 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DD... 
Hard DriveHard DriveHard DriveHard Drive
Seagate ST3500620AS Seagate ST3500320AS Western Digital WDC WD5000b9vt Western Digital WD3200AAJB 
CoolingOS
Corsair H60 Windows Home Server v1 
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New X79 Build
(18 items)
 
WHS/Folder
(10 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-3820 Sandy Bridge-E ASUS Rampage IV Formula LGA 2011 Intel X79 EVGA Superclocked 015-P3-1582-AR GeForce GTX 58... EVGA Superclocked 015-P3-1582-AR GeForce GTX 5... 
RAMHard DriveHard DriveOptical Drive
G.SKILL Ripjaws X Series 240-Pin DDR3 1866 Corsair Force Series GT CSSD-F180GBGT-BK Western Digital VelociRaptor WD3000HLHX 300GB 1... ASUS 24X DVD Burner 
CoolingCoolingCoolingCooling
XSPC Raystorm XSPC Dual 5.25" Bay Reservoir w/ D5 RX240 Radiator Black Ice GT Stealth 360 XFlow 
OSKeyboardPowerCase
Windows 7 Professional Logitech G15 NZXT HALE82 HALE82-850-M 850W NZXT Switch 810 
MouseMouse Pad
Logitech mx518 Mah Desk 
CPUMotherboardGraphicsRAM
i5-2500 Asus p8p67 LE Asus ENGTX260 GL+/2DI/896MD3 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DD... 
Hard DriveHard DriveHard DriveHard Drive
Seagate ST3500620AS Seagate ST3500320AS Western Digital WDC WD5000b9vt Western Digital WD3200AAJB 
CoolingOS
Corsair H60 Windows Home Server v1 
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post #862 of 867
Quote:
Originally Posted by pman1088 View Post

I've seen some of the posts about having a hard time with HP. I thought I would post my experience. I had no problems getting signed up, the guide was easy to follow. The instances produced around 10-11K PPD on a -smp 4. It would have been nice if the -smp 8's would have worked for me but they did not. I sent an email to HP on 3 May 2012 requesting my account be closed. I received a fast reply asking for additional account information from me. I never followed up with them and just planned on shutting down my instances and sending them in the info on the 9th to avoid charges. Today I received this email.....
Quote:
We apologize for the delay in processing your cancellation request. Your account has been cancelled and you will not be billed for any usage or storage. Instances that were not terminated prior to the cancellation submission will be automatically removed shortly but may still be accessible at this time, and you will incur no charges during this period.
We want to take this opportunity to thank you for your participation in our private beta and hope you will consider using our services in the future should you decide to venture into the cloud.
Sincerely,
The HP Cloud Services team
All in all, I am very pleased with my experience and have nothing bad to say about HP or their customer service.

I thought they would do something like this, but I didn't take the chance. I could have squeezed another 2million points out.
 
The Lil Llano
(12 items)
 
 
CPUMotherboardGraphicsRAM
Intel I7-3930k C-2 ASrock Extreme9 X79 EVGA GTX570 HD Muskin Redline 993997 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility 3 Dell Constilation 7200rpm 6gbps LITE-ON 20X DVD±R DVD Burner Black SATA Model i... Corsair H100 
CoolingCoolingCoolingOS
Coolermaster Excalibur (x4) Coolermaster Turbine (x4) Bitfenix 200mm Spectre Pro  Windows 7 Ultimate 
MonitorMonitorKeyboardPower
24" Sammy 23" Asus Logitech G15 Coolermaster Silent Pro 1300w 
CaseMouseMouse PadAudio
Corsair 600t Logitech MX518 Razer Vespula Dual Sided  Creative 3d Game Blaster 
CPUMotherboardGraphicsRAM
AMD A4-3300 Llano ASRock A55M-HVS FM1 AMD A55 AMD Radeon HD 6410D G.SKILL Ripjaws X Series 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar Blue WD5000AAKS SAMSUNG 22X DVD Burner SATA Model SH-222BB/BEBE Stock Windows XP 
KeyboardPowerCaseMouse
Logitech K400 275w APEX DM-318 Black Steel Micro ATX Logitech K400 
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The Lil Llano
(12 items)
 
 
CPUMotherboardGraphicsRAM
Intel I7-3930k C-2 ASrock Extreme9 X79 EVGA GTX570 HD Muskin Redline 993997 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility 3 Dell Constilation 7200rpm 6gbps LITE-ON 20X DVD±R DVD Burner Black SATA Model i... Corsair H100 
CoolingCoolingCoolingOS
Coolermaster Excalibur (x4) Coolermaster Turbine (x4) Bitfenix 200mm Spectre Pro  Windows 7 Ultimate 
MonitorMonitorKeyboardPower
24" Sammy 23" Asus Logitech G15 Coolermaster Silent Pro 1300w 
CaseMouseMouse PadAudio
Corsair 600t Logitech MX518 Razer Vespula Dual Sided  Creative 3d Game Blaster 
CPUMotherboardGraphicsRAM
AMD A4-3300 Llano ASRock A55M-HVS FM1 AMD A55 AMD Radeon HD 6410D G.SKILL Ripjaws X Series 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar Blue WD5000AAKS SAMSUNG 22X DVD Burner SATA Model SH-222BB/BEBE Stock Windows XP 
KeyboardPowerCaseMouse
Logitech K400 275w APEX DM-318 Black Steel Micro ATX Logitech K400 
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post #863 of 867
Well, I have not been able to log into my HPCS account since I got that email. According to my HFM there still going...
New X79 Build
(18 items)
 
WHS/Folder
(10 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-3820 Sandy Bridge-E ASUS Rampage IV Formula LGA 2011 Intel X79 EVGA Superclocked 015-P3-1582-AR GeForce GTX 58... EVGA Superclocked 015-P3-1582-AR GeForce GTX 5... 
RAMHard DriveHard DriveOptical Drive
G.SKILL Ripjaws X Series 240-Pin DDR3 1866 Corsair Force Series GT CSSD-F180GBGT-BK Western Digital VelociRaptor WD3000HLHX 300GB 1... ASUS 24X DVD Burner 
CoolingCoolingCoolingCooling
XSPC Raystorm XSPC Dual 5.25" Bay Reservoir w/ D5 RX240 Radiator Black Ice GT Stealth 360 XFlow 
OSKeyboardPowerCase
Windows 7 Professional Logitech G15 NZXT HALE82 HALE82-850-M 850W NZXT Switch 810 
MouseMouse Pad
Logitech mx518 Mah Desk 
CPUMotherboardGraphicsRAM
i5-2500 Asus p8p67 LE Asus ENGTX260 GL+/2DI/896MD3 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DD... 
Hard DriveHard DriveHard DriveHard Drive
Seagate ST3500620AS Seagate ST3500320AS Western Digital WDC WD5000b9vt Western Digital WD3200AAJB 
CoolingOS
Corsair H60 Windows Home Server v1 
  hide details  
Reply
New X79 Build
(18 items)
 
WHS/Folder
(10 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-3820 Sandy Bridge-E ASUS Rampage IV Formula LGA 2011 Intel X79 EVGA Superclocked 015-P3-1582-AR GeForce GTX 58... EVGA Superclocked 015-P3-1582-AR GeForce GTX 5... 
RAMHard DriveHard DriveOptical Drive
G.SKILL Ripjaws X Series 240-Pin DDR3 1866 Corsair Force Series GT CSSD-F180GBGT-BK Western Digital VelociRaptor WD3000HLHX 300GB 1... ASUS 24X DVD Burner 
CoolingCoolingCoolingCooling
XSPC Raystorm XSPC Dual 5.25" Bay Reservoir w/ D5 RX240 Radiator Black Ice GT Stealth 360 XFlow 
OSKeyboardPowerCase
Windows 7 Professional Logitech G15 NZXT HALE82 HALE82-850-M 850W NZXT Switch 810 
MouseMouse Pad
Logitech mx518 Mah Desk 
CPUMotherboardGraphicsRAM
i5-2500 Asus p8p67 LE Asus ENGTX260 GL+/2DI/896MD3 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DD... 
Hard DriveHard DriveHard DriveHard Drive
Seagate ST3500620AS Seagate ST3500320AS Western Digital WDC WD5000b9vt Western Digital WD3200AAJB 
CoolingOS
Corsair H60 Windows Home Server v1 
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post #864 of 867
By HPs clear request, you were supposed to terminate them before closing the accounts.
If they are still running I'm not sure you will not be billed.
My suggestion would be to try harder to contact them to get things terminated.
post #865 of 867
Quote:
Originally Posted by bwhiten View Post

By HPs clear request, you were supposed to terminate them before closing the accounts.
If they are still running I'm not sure you will not be billed.
My suggestion would be to try harder to contact them to get things terminated.

Well, he is already planning on forking over some dough, but if they try to charge him when he can't access his account... I don't think that will stick.
 
The Lil Llano
(12 items)
 
 
CPUMotherboardGraphicsRAM
Intel I7-3930k C-2 ASrock Extreme9 X79 EVGA GTX570 HD Muskin Redline 993997 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility 3 Dell Constilation 7200rpm 6gbps LITE-ON 20X DVD±R DVD Burner Black SATA Model i... Corsair H100 
CoolingCoolingCoolingOS
Coolermaster Excalibur (x4) Coolermaster Turbine (x4) Bitfenix 200mm Spectre Pro  Windows 7 Ultimate 
MonitorMonitorKeyboardPower
24" Sammy 23" Asus Logitech G15 Coolermaster Silent Pro 1300w 
CaseMouseMouse PadAudio
Corsair 600t Logitech MX518 Razer Vespula Dual Sided  Creative 3d Game Blaster 
CPUMotherboardGraphicsRAM
AMD A4-3300 Llano ASRock A55M-HVS FM1 AMD A55 AMD Radeon HD 6410D G.SKILL Ripjaws X Series 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar Blue WD5000AAKS SAMSUNG 22X DVD Burner SATA Model SH-222BB/BEBE Stock Windows XP 
KeyboardPowerCaseMouse
Logitech K400 275w APEX DM-318 Black Steel Micro ATX Logitech K400 
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The Lil Llano
(12 items)
 
 
CPUMotherboardGraphicsRAM
Intel I7-3930k C-2 ASrock Extreme9 X79 EVGA GTX570 HD Muskin Redline 993997 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility 3 Dell Constilation 7200rpm 6gbps LITE-ON 20X DVD±R DVD Burner Black SATA Model i... Corsair H100 
CoolingCoolingCoolingOS
Coolermaster Excalibur (x4) Coolermaster Turbine (x4) Bitfenix 200mm Spectre Pro  Windows 7 Ultimate 
MonitorMonitorKeyboardPower
24" Sammy 23" Asus Logitech G15 Coolermaster Silent Pro 1300w 
CaseMouseMouse PadAudio
Corsair 600t Logitech MX518 Razer Vespula Dual Sided  Creative 3d Game Blaster 
CPUMotherboardGraphicsRAM
AMD A4-3300 Llano ASRock A55M-HVS FM1 AMD A55 AMD Radeon HD 6410D G.SKILL Ripjaws X Series 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar Blue WD5000AAKS SAMSUNG 22X DVD Burner SATA Model SH-222BB/BEBE Stock Windows XP 
KeyboardPowerCaseMouse
Logitech K400 275w APEX DM-318 Black Steel Micro ATX Logitech K400 
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post #866 of 867
Nah, I'm not planning on forking over anything. Read my full post. I contacted them on the 3rd. Was planning on following there requests on the 9th. They sent the email i cut and pasted on the 9th, before the 10th deadline and early in the AM on the 9th. And per their email, "Instances that were not terminated prior to the cancellation submission will be automatically removed shortly but may still be accessible at this time, and you will incur no charges during this period." As of right now, there STILL folding away thumb.gif
New X79 Build
(18 items)
 
WHS/Folder
(10 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-3820 Sandy Bridge-E ASUS Rampage IV Formula LGA 2011 Intel X79 EVGA Superclocked 015-P3-1582-AR GeForce GTX 58... EVGA Superclocked 015-P3-1582-AR GeForce GTX 5... 
RAMHard DriveHard DriveOptical Drive
G.SKILL Ripjaws X Series 240-Pin DDR3 1866 Corsair Force Series GT CSSD-F180GBGT-BK Western Digital VelociRaptor WD3000HLHX 300GB 1... ASUS 24X DVD Burner 
CoolingCoolingCoolingCooling
XSPC Raystorm XSPC Dual 5.25" Bay Reservoir w/ D5 RX240 Radiator Black Ice GT Stealth 360 XFlow 
OSKeyboardPowerCase
Windows 7 Professional Logitech G15 NZXT HALE82 HALE82-850-M 850W NZXT Switch 810 
MouseMouse Pad
Logitech mx518 Mah Desk 
CPUMotherboardGraphicsRAM
i5-2500 Asus p8p67 LE Asus ENGTX260 GL+/2DI/896MD3 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DD... 
Hard DriveHard DriveHard DriveHard Drive
Seagate ST3500620AS Seagate ST3500320AS Western Digital WDC WD5000b9vt Western Digital WD3200AAJB 
CoolingOS
Corsair H60 Windows Home Server v1 
  hide details  
Reply
New X79 Build
(18 items)
 
WHS/Folder
(10 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-3820 Sandy Bridge-E ASUS Rampage IV Formula LGA 2011 Intel X79 EVGA Superclocked 015-P3-1582-AR GeForce GTX 58... EVGA Superclocked 015-P3-1582-AR GeForce GTX 5... 
RAMHard DriveHard DriveOptical Drive
G.SKILL Ripjaws X Series 240-Pin DDR3 1866 Corsair Force Series GT CSSD-F180GBGT-BK Western Digital VelociRaptor WD3000HLHX 300GB 1... ASUS 24X DVD Burner 
CoolingCoolingCoolingCooling
XSPC Raystorm XSPC Dual 5.25" Bay Reservoir w/ D5 RX240 Radiator Black Ice GT Stealth 360 XFlow 
OSKeyboardPowerCase
Windows 7 Professional Logitech G15 NZXT HALE82 HALE82-850-M 850W NZXT Switch 810 
MouseMouse Pad
Logitech mx518 Mah Desk 
CPUMotherboardGraphicsRAM
i5-2500 Asus p8p67 LE Asus ENGTX260 GL+/2DI/896MD3 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DD... 
Hard DriveHard DriveHard DriveHard Drive
Seagate ST3500620AS Seagate ST3500320AS Western Digital WDC WD5000b9vt Western Digital WD3200AAJB 
CoolingOS
Corsair H60 Windows Home Server v1 
  hide details  
Reply
post #867 of 867
Man, I remember these HPCS days, wish there was another similar free service tongue.gif sorry for bumping an old thread, just reminiscing lol

Sent from my XT912 using Tapatalk
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