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post #531 of 1420
Quote:
Originally Posted by Malvolg View Post

That is exactly what my Naos does. Drives me absolutely crazy to the point that I can't enjoy the mouse and instead use a Corsair M45 for my 3310 goodness (and I have zero interest in the supposedly better sensor in the G502 - mouse is hideous and I've never really liked Logitech mice to begin with). Sometimes it's so loud I can hear it over both my game and the fan in my room.

When I got my Naos, the feet were all scratched up thanks to the silica gel packet in the package opening, so I ordered new feet for it. I actually opened it up after taking the old feet off to see if there was anything I could do to stop the grinding and there wasn't. I couldn't quite figure out what was causing the grinding, but far as I could tell nothing was actually "wrong" with it. I'm assuming it's caused by the bar you depress for middle click grinding on the button it pushes, but that wouldn't explain why it only grinds when scrolling up and not down. I'm fairly certain it wasn't the switch being used to track the scroll of the wheel - the scroll switch is on the right side of the wheel and the grinding was coming from the left side, where the middle click button is.

So, my Naos has become a backup mouse to my M45. Still a great mouse; I'm just OCD when it comes to mouse wheels, I guess.

Weirdly enough just before I read your reply, I just bought an M45 too. What's it like to lift? That's the other thing with Naos, it slides right out of my grasp when I lift. There's just no grip at all in the smooth rubber. I reckon the textured plastic on the M45 will be way better for grip.

I've sent my youtube to Mionix support, so it'll be interesting to see what they say about the wheel. I'm thinking they'll say "that's just how the wheel is", but who knows. Shame, becuase the rest of the mouse oozes quality.
Edited by fLaPzZ - 4/13/14 at 5:02pm
post #532 of 1420
Quote:
Originally Posted by fLaPzZ View Post

Weirdly enough just before I read you're reply, I just bought an M45 too. What's it like to lift? That's the other thing with Naos, it slides right out of my grasp when I lift. There's just no grip at all in the smooth rubber. I reckon the textured plastic on the M45 will be way better for grip.

I've sent my youtube to Mionix support, so it'll be interesting to see what they say about the wheel. I'm thinking they'll say "that's just how the wheel is", but who knows. Shame, becuase the rest of the mouse oozes quality.

I never lift my mouse when gaming so that's not an issue even with the Naos, but I have no issues lifting my M45 if I feel like it. Not only does the texture provide more grip, the shape is more conducive to lifting.

Keep us updated if Mionix responds to your video! I'm also assuming they'll say it's fine, since a lot of mice from a lot of manufacturers make noise when scrolling up, unfortunately. My M45 and Kone XTD both have fantastic scroll wheels.
post #533 of 1420
Anyone have a recommendation for a small moue pad for the Naos 7000?
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post #534 of 1420
I just watched that video. I don't like that grinding noise. It's definitely not normal, is it? Please tell us what Mionix say about that.

I'm now leaning towards the G502. One other reason I am interested in Logitech (that has nothing to do with performance) is because they have 3 year warranty on their mice here in Australia, whereas Mionix mice only come with one year warranty, so I'm not liking that sounds of that coupled with that scroll wheel. If their mice are of high quality, then I really think they should be offering more than 1 year warranty here. Even Razer have two years warranty here.
Edited by Ice009 - 4/13/14 at 11:20am
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Ice009
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post #535 of 1420
Quote:
Originally Posted by Ice009 View Post

I just watched that video. I don't like that grinding noise. It's definitely not normal, is it? Please tell us what Mionix say about that.

I'm now leaning towards the G502. One other reason I am interested in Logitech (that has nothing to do with performance) is because they have 3 year warranty on their mice here in Australia, whereas Mionix mice only come with one year warranty, so I'm not liking that sounds of that coupled with that scroll wheel. If their mice are of high quality, then I really think they should be offering more than 1 year warranty here. Even Razer have two years warranty here.
In my experience, length of warranty does not always signify quality. Some people use extended warranty services as a way to lure in additional customers. They offer it even though the product is just as likely or unlikely to break as the competition who only offer one or two years of warranty. Sure, you have access to free repair, but again, a one-year warranty does not mean it will break a few months after a year. The chances are a mouse of that kind of calibre will last many, many years, well beyond the three that Logitech offer support for. If I do judge a product's quality by a lifetime warranty, it's when they offer a lifetime warranty, especially a transferable one. I know then almost for sure that it's not just a marketing ploy, but actually a faith the designer and builders have in their products. A lifetime warranty is not to say "we will fix it when it breaks", it's a statement saying "this product will not break, and we'll bet our time and money it won't." Just because someone else doesn't do that, however, doesn't mean their products are more prone to failure. My 2c.
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post #536 of 1420
True, I agree that longer warranty doesn't really signify that the product/mouse has better quality, I didn't say it did. I was just saying that I would feel better about the purchase if it had longer warranty, even 2 year warranty would be OK. Anything can break, even the best quality mice, so that is why I'd personally prefer a longer warranty. I was just surprised to see that Mionix has a lesser warranty in my country compared to the brands that are known/reputed to be of lesser quality.
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Ice009
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post #537 of 1420
Quote:
Originally Posted by Ice009 View Post

True, I agree that longer warranty doesn't really signify that the product/mouse has better quality, I didn't say it did. I was just saying that I would feel better about the purchase if it had longer warranty, even 2 year warranty would be OK. Anything can break, even the best quality mice, so that is why I'd personally prefer a longer warranty. I was just surprised to see that Mionix has a lesser warranty in my country compared to the brands that are known/reputed to be of lesser quality.
Yeah, I know what you mean.

I'm not sure what it's like for mice, but if it broke and you had to send it back for a free repair within your warranty bounds, would it really be that much extra above the shipping if you had to send it back and PAY for the repairs? I've only seen a few videos on mice so I can't say for sure, but they don't look that complex to assemble. If it's just a switch that's stopped working or the sensor needs replacing, would it really be that big of a deal for them to bother charging? A lot of the materials could be socketed for easy prototyping, construction and maintenance, which means they'll take a few minutes to repair with the right tools and know-how. Sometimes they might just need a firmware update that only the staff can do themselves, which would make it even quicker and easier. Would they really bother charging for that? I don't know.

I understand your fear, totally.
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Disquiet
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post #538 of 1420
Quote:
Originally Posted by Malvolg View Post

Keep us updated if Mionix responds to your video! I'm also assuming they'll say it's fine, since a lot of mice from a lot of manufacturers make noise when scrolling up, unfortunately. My M45 and Kone XTD both have fantastic scroll wheels.
Quote:
Originally Posted by Ice009 View Post

I just watched that video. I don't like that grinding noise. It's definitely not normal, is it? Please tell us what Mionix say about that.

I'll let you know what they say. I should hear something back tomorrow hopefully as I posted the link to the video late on Friday.
post #539 of 1420
I got a reply from Mionix support. The guy thanked me for the vid and said he would pass it on. He didn't say anything about it being a common problem. He also didn't say that it was 'normal' either. He then advised me to contact the online retailer where I bought it from to get a replacement.

I contacted them and they said please send the mouse back and we'll either replace or refund it. I think I'll go for the refund as it seems the grinding wheel is a common problem.

I get the Corsair M45 delivered tomorrow, so hopefully there'll be no probs with it.
Edited by fLaPzZ - 4/14/14 at 2:30pm
post #540 of 1420
Quote:
Originally Posted by fLaPzZ View Post

I contacted them and they said please send the mouse back and we'll either replace or refund it. I think I'll go for the refund as it seems the grinding wheel is a common problem.

Indeed it is. I recently made a trip to Fry's with my brother because he was buying a new graphics card. They didn't have any Naos 7000s there, but they did have about a dozen Avior 7000s. Of the six Aviors that I opened, all of them had grinding scroll wheels. Total bummer. Easier to get a refund than potentially get another mouse with the same issue.
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