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[Toms] Apple CEO Tim Cook Responds to Reports of Worker Mistreatment

post #1 of 11
Thread Starter 
Quote:
Cook sends email out to Apple employees in response to report of factory worker conditions.

The New York Times ran a rather sobering piece on the general business surrounding the China-based manufacturing facilities employed by Apple and many other consumer electronic and computer companies.
Quote:
Team,

As a company and as individuals, we are defined by our values. Unfortunately some people are questioning Apple’s values today, and I’d like to address this with you directly. We care about every worker in our worldwide supply chain. Any accident is deeply troubling, and any issue with working conditions is cause for concern. Any suggestion that we don’t care is patently false and offensive to us. As you know better than anyone, accusations like these are contrary to our values. It’s not who we are.

For the many hundreds of you who are based at our suppliers’ manufacturing sites around the world, or spend long stretches working there away from your families, I know you are as outraged by this as I am. For the people who aren’t as close to the supply chain, you have a right to know the facts.

Every year we inspect more factories, raising the bar for our partners and going deeper into the supply chain. As we reported earlier this month, we’ve made a great deal of progress and improved conditions for hundreds of thousands of workers. We know of no one in our industry doing as much as we are, in as many places, touching as many people.

At the same time, no one has been more up front about the challenges we face. We are attacking problems aggressively with the help of the world’s foremost authorities on safety, the environment, and fair labor. It would be easy to look for problems in fewer places and report prettier results, but those would not be the actions of a leader.

Earlier this month we opened our supply chain for independent evaluations by the Fair Labor Association. Apple was in a unique position to lead the industry by taking this step, and we did it without hesitation. This will lead to more frequent and more transparent reporting on our supply chain, which we welcome. These are the kinds of actions our customers expect from Apple, and we will take more of them in the future.

We are focused on educating workers about their rights, so they are empowered to speak up when they see unsafe conditions or unfair treatment. As you know, more than a million people have been trained by our program.

We will continue to dig deeper, and we will undoubtedly find more issues. What we will not do — and never have done — is stand still or turn a blind eye to problems in our supply chain. On this you have my word. You can follow our progress at apple.com/supplierresponsibility.

To those within Apple who are tackling these issues every day, you have our thanks and admiration. Your work is significant and it is changing people’s lives. We are all proud to work alongside you.

Tim

Source
 
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post #2 of 11
Then don't post repost if it is not pn the forums.
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post #3 of 11
Anyone can write anything on the internet, especially Apple....
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post #4 of 11
We are aware of the issue and are looking into correcting it. I tell people this too when nothing is being done about a problem.
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post #5 of 11
What accusations I'm sure there has been alot of deaths a foxconn this is fact and apple your ignoring it
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post #6 of 11
Once a year they inspect? We have inspectors come a few times every month. We must also have QA staff present 4 days out of the 7, with other personal trained for safety work. People are expected to complain if they find any faults or if they are having troubles with personal life issues. People are respected, paid well, encouraged to take charge to be safe on and off the worksite, work together, and become close friends. And hell, this is minimal in Canada. MINIMAL! (for those who don't receive this in Canada, you better start complaining - Get MAD!)

No Apple, you don't care if you spend a single hour out of the year inspecting your plants.
Edited by Domino - 2/10/12 at 2:34am
post #7 of 11

 

 

Quote:
Any suggestion that we don’t care is patently false and offensive to us.

 

Was this a play on words?

 
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post #8 of 11
We promise to listen sincerely, compassionately, to their complaints before softly informing them that there is simply nothing we can do to change anything.


People gotta have Ipads, ya know?
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post #9 of 11
If it's not foxconn it'll be some other vendor/fab. It's an issue with the current socioeconomic state of China, not something that comes down to Apple. It's sad, but it's a fact of life, and no amount of Apple (or any other company) going "aw, that's really tragic, things should change" will change it. It's not a trivial thing to change the working environments of a country with 1.3 Billion people, and singling out one or two companies is laughable.

Things need to change, and it's good that this is being brought to light, I just don't see why people feel it's Apple's sole responsibility. Keeping in mind I don't really care for Apple as a company...
    
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post #10 of 11
Things don't have to be made in China, there are plenty of other nations where their products could be made at a decent price and the workers aren't so helpless.
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