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Do not EVER EVER EVER buy an XFX product. EVER. - Page 11  

post #101 of 135

If you thought the product was returned 3 times, then you should be blaming Newegg for selling you the item not XFX. Newegg is the retailer and XFX is the manufacturer.XFX won't take USED power supplies, mark them as new, and then give them to retailers.

 

I had same power supply and it started smoking. I paid for shipping to get a replacement. It was only $8-$10. At most a person should pay is $10 because the PSU can fit in a USPS medium flat rate box. XFX sent me a used PSU that was a bit scuffed. I wasn't too happy about that. XFX warranties for PSU's aren't great but I heard good things about their video card warranties.

    
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post #102 of 135
I wouldn't buy XFX anyway, but honestly...you're the idiot in this situation, as previously mentioned by everyone else.

Try RMA'ing a reference 4890 (that gets near 5850 / 5870 levels overclocked), and getting back a cut cost 4890 that performs WORSE than a 4850. And then XFX saying that it was an equivilant, and cutting off warranty from that point on.

Try RMA'ing a 5xxx series card with white residue on the back from the manufacturing process, and them claiming its user damage.

Try RMA'ing an XFX 6xxx series card after you've pulled the screws that have a sticker on them saying "warranty void if removed", just so you could reapply TIM.

I won't buy XFX ever EVER again. However your situation...its entirely your fault. You were rude to them, they decided you weren't worth bending the rules for (not that they would have to begin with). You should've ate the MIR with newegg in the beginning, or bought from another company that doesn't rate an F at the BBB.
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post #103 of 135
the 6000 series situation seemed legit to me, i mean its not like it wasnt obvious
post #104 of 135
The problem isn't that XFX was trying to hide the warning, its the fact that a company which once encouraged the modding of its cards now won't even let you unscrew the stock heatsink.
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post #105 of 135
Eh I RMA'd an 8800GT with them, and they sent back a 9800GT so that ended my SLI endeavors. However I have RMA'd a handful of items, and the only one I didn't have to pay shipping for was AMD, they sent me pre-paid shipping info for a CPU, despite telling me that I would have to pay in my email conversation with support.

I will admit though that I feel XFX seems to have become a lot less relevant than they used to be, but if I were buying a new PSU I wouldn't get anything but a Corsair or maybe a Silverstone. Honestly the whole story was sketchy when you got a used item, but at least XFX will even RMA it, this is a lucky break cause this thing sounds fishy from the start.
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post #106 of 135
Quote:
Originally Posted by MediaRocker View Post

Also, those of your saying XFX PSU's are crap need to get your facts straight.
XFX PSUs are manufactured by Seasonic.... the OEM PSU manufacturer for Antec, Corsair, PC Power and Cooling and of course, Seasonic.
So if you're calling XFX PSU's crap.. then Antec, Corsair, PCP&C are crap too no?

And that means what exactly?

Compaq is made by HP
Vizio screens are (allegedly) made by LG and Panasonic - does that make them just as good?
Daewoo is made by General Motors - does that make it as good as Cadillac?
Scion is made by Toyota - does that make it a Camry?
Kia is manufactured by Hyundai - does that mean you're getting a Sonata?

It's the norm for companies to manufacture products under lower quality standards and release them under another brand. They get to tap into another market without the risk of damaging their brand. Read this review about his PSU:

http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story3&reid=181
Quote:
The above shot is of the 5V rail with loads of 1A, 1.5A, and 1.5A on the 12V, 5V, and 3.3V rails respectively. Notice anything amiss? How about 300mV of ripple? That is not good. That is out of spec. 145mV on test CL1 is also out of spec, though not as badly so.

Not exactly the quality Seasonic is known for...
    
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post #107 of 135
Quote:
Originally Posted by ljason8eg View Post

The problem isn't that XFX was trying to hide the warning, its the fact that a company which once encouraged the modding of its cards now won't even let you unscrew the stock heatsink.

This. And now they've CUT the warranty completely down to 2 years on the 7xxx series. And they now require you to give them a phone call and tell them that you're modding your card. Yeah...like THAT won't affect your warranty (or lack there of).... rolleyes.gif

EDIT:
This is all completely off topic, but these are the reasons why I personally refuse to buy or recommend XFX. In the OP's situation...its 110% his own fault. I do not blame XFX for his situation, they were only doing their job this time.
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post #108 of 135

Meh,My psu works fine so i will have no second thoughts about buying another XFX Product.

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post #109 of 135
Quote:
Originally Posted by pioneerisloud View Post

This. And now they've CUT the warranty completely down to 2 years on the 7xxx series. And they now require you to give them a phone call and tell them that you're modding your card. Yeah...like THAT won't affect your warranty (or lack there of).... rolleyes.gif
EDIT:
This is all completely off topic, but these are the reasons why I personally refuse to buy or recommend XFX. In the OP's situation...its 110% his own fault. I do not blame XFX for his situation, they were only doing their job this time.

Yep.
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post #110 of 135
You probably alreadl know/don't want to hear BUT Corsair sent me a shipping lable to send a HX1000 back to them.My RMA died 3 hrs after I recieved it so I called and they said "sure you get a shipping lable".Since they were out of HX1000's I go a 1050 in exchange.You got to love Corsair customer support.
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