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Do not EVER EVER EVER buy an XFX product. EVER. - Page 8  

post #71 of 135
In my country that i grew up at (philippines), once you paid anything from the cashier and took it out of the store, defective or not, you cant return it anymore, they wont replace it, you got to buy a new one, thats why we usually test the item in store. We are pretty spoiled here in america
post #72 of 135
I just RMA'd a 6850 to XFX. I had to pay for shipping but their turn around time was pretty decent. It's pretty common for the end user to pay to ship faulty items back. Very few companies will pay for shipping on a bad product and it is EXTREMELY RARE for them to just refund your money.
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post #73 of 135
XFX is low-quality stuff. That's why the PSUs are cheap, and that's why they fail and/or work half-assed. That's my experience.
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post #74 of 135
XFX has good products but u probably have to get lucky lol
good luck with ur RMAs and shipping and that stuff tho biggrin.gif
XFX rely does sck thank u for proving that
    
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post #75 of 135
Quote:
Originally Posted by below20hz View Post

I've tried "that's just how a 1992 Honda Accord drives" when i got pulled over once. Yeah that didn't work either.

At least you still have a sense of humor. thumb.gif

"But officer it isn't fuel economical till I hit 90, it's a Cadillac " I lost my license on this one.
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post #76 of 135
Id rather pay the shipping charge than to ave to buy a whole new PSU, mine was 15 bucks to ship my sig PSU to chino(15 miles away) via FedEx, they paid return shipping, and I got a new PSU!
post #77 of 135
Dude, you acted like a total moron before they even told you that they won't pay for you to ship to them. No wonder you received the response you did. And typically thats the way that most companies work. Not to mention that you bought the PSU 10 months ago and knew that there was a problem when you first bought it.
Quote:
I received a 650w XXX Edition Semi-modular power supply last March from newegg, only to immediately find out that AFTER removing the shrink wrap, the box had already been opened by someone. I immediately took video of the knife slices in the packaging and the two stickers that had been removed that show you whether or not your product is brand new. Obviously since they had been removed my product is not brand new.

Worse yet, I later find out when going to send in my UPC code for the MIR, that there TWO new UPC code stickers slapped over the original UPC code printed on the box. AND there was at least one new sticker (that I can see for sure) over top the original serial number on the PSU itself. So basically I just received a used PSU that had been returned at least twice.

So instead of eating the $30 MIR to make sure you had a Brand new PSU you stayed with one you suspected was faulty to begin with. YOUR FAULT and you even admitted to it
Quote:
I called Newegg to complain and they were willing to send out a new one and pay for shipping and all that, but I'd lose the $30 MIR. So I rolled the dice and kept it. BIG mistake.

Quit bad mouthing a company that has it policies in place that are typical of a majority of companies for your own screwup.
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post #78 of 135
I can only speak from my own experience. I found XFX to be pretty decent here in the UK.


When I got my PSU I was short of a couple sata power cables, emailed them, couple days later received my power cables along with a few SATA cables. WIN smile.gif

Recently emailed them regards to fan clicking on one of my other PSU's, same thing, very very helpful. All in all, a good experience with them. I guess geographically it makes a difference. For me XFX is really good, Asus is completely crap. Just the way it is sometimes.
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post #79 of 135
Quote:
Originally Posted by 2thAche View Post

XFX is low-quality stuff. That's why the PSUs are cheap, and that's why they fail and/or work half-assed. That's my experience.

You probably should read up on their PSUs so you aren't so misinformed. The majority of them are of excellent quality.
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post #80 of 135
Quote:
Originally Posted by USFORCES View Post

I have always had to pay the shipping, unless they send the replacement first.
How much is the shipping?

Must be close to nothing...
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