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Do not EVER EVER EVER buy an XFX product. EVER. - Page 10  

post #91 of 135
As everyone else has stated you usually have to pay for the shipping to them. Also when my old XFX 7900S(I think?) died I had an easy time getting a replacement.
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post #92 of 135
The other thing he needs to realize is. They charge for shipping in case the customer damaged the hardware. I wonder how many items get rma'd that were damaged by water/stupidity.

Sent from my ADR6400L
post #93 of 135
The thread and OP is a joke.
    
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post #94 of 135
Give me a break... You would have said the same thing with any other company, paying for shipping with an RMA is pretty much the international standard.
post #95 of 135
XFX is horrible. RMA was rejected on two video cards due to user damage. This user damage was some white residue that was on the cards when they came out of the box. I use to love their products, but they quickly turned me away. I would feel no sympathy if this company would go under.
    
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post #96 of 135
Quote:
Originally Posted by flyingsaucers View Post

You ordered a new PSU and received a used PSU. You had the option of returning it immediately and having Newegg cover the cost of shipping, but for some reason you decided not to. Everything that follows is your fault, basically.

I agree to this. When I sent in my Corsair PSU, I had to pay shipping back to them.

Ok now, by your judgement, if a product fails (either 1 day or 10 months), the company must pay for shipping both ways. All XFX PSu are made by Seasonic, oh wait you have to pay for shipping to Seasonic when you buy thier PSU.

I had nothing but great service from XFX, when my 5870 stopped working.
    
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post #97 of 135
Also, those of your saying XFX PSU's are crap need to get your facts straight.

XFX PSUs are manufactured by Seasonic.... the OEM PSU manufacturer for Antec, Corsair, PC Power and Cooling and of course, Seasonic.

So if you're calling XFX PSU's crap.. then Antec, Corsair, PCP&C are crap too no?

I've never used an XFX product, I've never RMA'd a product but them asking you to pay shipping is not out of the ordinary... at all.
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post #98 of 135
Thread Starter 
Quote:
Originally Posted by reflex99 View Post

Gonna get flamed for this....
But, you sound like an idiot. I'm sorry. This is how every computer component company I have ever done an RMA with operates. It is clearly outlined in their RMA terms. Next time read it before you buy something.
1. Try pulling this crap with whatever other manufacturer you think is "good". They will not send you a pre-paid shipping label right off the bat unless it is in their terms that they will.
2. You should have returned it to newegg since it was sold to you as new, and is clearly not. Thread should be titled "do-not-ever-ever-ever-buy from newegg -ever"
3. To say that any corporation does not care about their customers is a fallacy. Without customers, a corporation cannot generate revenue. If they didn't care, they wouldn't be in business.

No flame from me, everyone is absolutely entitled to their opinions. I obviously disagree - but i understand where you (and others) are coming from and I had to laugh at myself on some of your posts. I *only* get upset if you takes my loot. I'm like that kid from "Better Off Dead" - I want my two dollars! tongue.gif

Anywho, just went shopping and bought a replacement PSU. All is well. thumb.gif
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post #99 of 135
XFX Sucks. Dont buy XFX!
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post #100 of 135
My XFX XXX 750w PSU has been working like a champ for almost a year now.

I would buy another in a heart beat. (as long as they still used SeaSonic guts and the Japanese capacitors)
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