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Help! Driver issues.

post #1 of 12
Thread Starter 
Hi.

Installed 12.1, found 2D performance to be a bit crappy and my system locked up once or twice. Uninstalled them using the windows installer, then installed 11.11. The screen became unusable - mostly black, a few white, red and dark green pixels. Booted into safe mode, removed 11.11 using Driver Sweeper 3.2.0, and re-installed.

Same problem. Can't use the PC. Can boot into safe mode, have tried 11.11 and 12.1. Both are borked.

Tried the second BIOS, same results. Suspect 2D processing unit is f*cked, but I would welcome a second opinion and suggestions. The rep fairy WILL visit anyone who can help me nail this problem.

Thank you,

Spankeh
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post #2 of 12
Thread Starter 
Argh.

Panic sort of over - managed to get 12.1 installed again. Still a bit crashy - what's the best protocol to get them removed? I'm not keen on using Driver Sweeper again, that ****fest left half installed drivers. I'm guessing my only option is to uninstall the 12.1 suite using the AMD catalyst install suite and then install 11.11 again.

Sigh.
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post #3 of 12

 

Try this and don't skip;

 

  • Uninstall all tweaking applications such as Afterburner, Trixx etc if you have it in the system. Select "no" when prompted to keep settings.

 

  • Uninstall Catalyst. Select "Express Uninstall". 

 

  • Delete these folder;
  • C:\user\Program files or (x86)\ ATI or AMD.
  • C:\user\ProgramData\ATI or AMD (need to show hidden files).

 

  • Turn off UAC.
    Go to Control Panel > User Accounts > change User Account Control Settings > move the slider to bottom > restart PC.

 

  • Clean it with; Atiman Uninstaller v.6.2.0 (Run with administrator privilege. Some antivirus software will give a false positive. Let it restarts to complete the uninstallation - Disable UAC to install this cleaner).

 

 

 

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post #4 of 12
Thread Starter 
Thanks, I'll give that a go later when I'm at home.

Any other suggestions anyone? I've tried the normal catalyst uninstaller as well as the express uninstall options and driver sweeper, all result in horrible graphical issues when the new (old 11.11) drivers are installed.
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post #5 of 12
Thread Starter 
Tried your advice exactly as before - appeared to work, as none of the components were listed as "previously installed" in the 11.11 installation screen. However, the same black/smudgy screen occurred. Still no dice.

Tempted to re-install W7 post-format. I don't have much on that drive...
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post #6 of 12

Not just yet. You have ruled out it's not related to graphics driver by doing the above. So just leave it as it is. 

 

 

There are several things you could try and will be easier than formatting;

 

 

If you just upgraded to 6950, maybe there are something linked to previous drivers;

 

1. Right-click My Computer and select Properties.
2. Click on the Advanced tab.
3. Click on Environment Variables.
4. Below the bottom Environment Variables window panel (System Variables), click on New.
5. For Variable Name, enter devmgr_show_nonpresent_devices
6. For Variable Value, enter 1
7. Click OK to close Environment Variables and OK again to close System Properties.
8. Open Device Manager, click on View and then select Show hidden devices from the menu. You can identify the hidden devices by their grayed-out icons.
9. Go to the Display adapters and show your old cards. Right-click the selected card and choose "Uninstall" driver on every one.
 

 

 

If you have used Driver Sweeper and you are on AMD platform, run Windows repair then reinstall all motherboard and chipset drivers.

 

 

Last, install all available updates such as .NetFramework, DirectX, Visual C++, SP1, KB fixes, etc from Windows Update. Do not update graphics drivers from WU and see how it goes.

 

Edit;

 

Turn off hardware acceleration everywhere, Youtube, FlashPlayer, Chrome, IE, FireFox, WMP, et al. 

 

 

 

 

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ケンジ
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post #7 of 12
Thread Starter 
Thanks v much for your continued help! Have a rep.

I've not got any old cards in device manager - it's only had the 6950 in it.

Re-installed the northbridge filter driver (the only thing missing from my mobo/chipset/driver installs, I checked and tried to install everything else again)

Windows update is up-to-date.

Windows repair - when I booted from my W7 64bit disk, the only option I had to "repair" anything with was startup repair, which I ran. No harm in it I suppose! Is there another windows repair option I'm missing?
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post #8 of 12

That's about it related to software environment.

 

Don't miss this;

 

 Quote:

Turn off hardware acceleration everywhere, Youtube, FlashPlayer, Chrome, IE, FireFox, WMP, et al.

 

ケンジ
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CPUCPUMotherboardGraphics
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2x 6990 + 580 16GB 2133 MHz 24GB 2000 MHz 120GB x 2 RAID0 
Hard DriveHard DriveCoolingCooling
120GB x 4 RAID0 Raptor 300GB x 2 RAID0 CPU-370 CPU-370 
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ケンジ
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CPUCPUMotherboardGraphics
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GraphicsRAMRAMHard Drive
2x 6990 + 580 16GB 2133 MHz 24GB 2000 MHz 120GB x 2 RAID0 
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120GB x 4 RAID0 Raptor 300GB x 2 RAID0 CPU-370 CPU-370 
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post #9 of 12
Thread Starter 
Hmm. No dice, still locked up.

Purged and re-installed OS. Just patching up - no lockups yet. Hopefully it's just software and I've nailed it by starting from scratch - fortunately my media drive and steam array aren't affected, and I only need to install a few updates to be back up and running.

Thank you very much for your kind help though; really grateful for your time.
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HAL 9005
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256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
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post #10 of 12
Thread Starter 
Hmm. Locked and wouldn't re-start the screen after 3 hours this morning.

I hate these intermittent faults. So hard to trace. Will try several hours of OCCT.
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HAL 9005
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256GB Samsung 830D + 2TB WD Eco Green + 2TB WD Red External, for silence's sake.  Corsair GTX H100i  6xEKV Vardar 2250 PWM rpm slaved to AOI 
OSMonitorKeyboardPower
W10 64 Dell U2515H 1440p CM Storm Quickfire Red w/ O-rings Seasonic M12 700W modular 
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