Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › Windows Update Error, fails to install SP1
New Posts  All Forums:Forum Nav:

Windows Update Error, fails to install SP1

post #1 of 4
Thread Starter 
Hey everyone,

I'm having trouble with my netbook. It's an Acer Aspire One, running Windows 7 Starter. I can't seem to install service pack 1 for it via windows update. I get the error 0x800b0100, which is an unknown error according to windows update. I followed the help guide's instructions and downloaded the system update readiness tool. It ran for a while, installed something it found (not the service pack), I rebooted, and still can't install the service pack. Here's the error log from event viewer:
Warning: Spoiler! (Click to show)
- System

- Provider

[ Name] Microsoft-Windows-WindowsUpdateClient
[ Guid] {945A8954-C147-4ACD-923F-40C45405A658}

EventID 20

Version 0

Level 2

Task 1

Opcode 13

Keywords 0x8000000000000028

- TimeCreated

[ SystemTime] 2012-02-01T19:40:41.260111700Z

EventRecordID 9641

Correlation

- Execution

[ ProcessID] 1052
[ ThreadID] 2520

Channel System

Computer MATT1122-ACER

- Security

[ UserID] S-1-5-18


- EventData

errorCode 0x800b0100
updateTitle Windows 7 Service Pack 1 (KB976932)
updateGuid {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}
updateRevisionNumber 100

461

If you guys know why I'm having this error, I'd love some help, or if there's another to way to install the service pack I'd appreciate some instructions. Thanks again
Big Daddy
(18 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K @ 4.5 GHz Gigabyte Z77X-UD3H EVGA 980 Ti Classified G Skill ripjaws x 16 GB 1866 
Hard DriveHard DriveCoolingOS
Seagate Barracuda 1 TB 7200 RPM Crucial MX 100 Corsair H80i GT Windows 7 Professional 64-bit 
MonitorMonitorKeyboardPower
Asus ROG Swift PG279Q Dell P170S KBP V80 TKL Seasonic X-750 
CaseMouseMouse PadAudio
Fractal Design Define R4 Titanium Grey Logitech G502 Razer Goliathus Speed M Creative Sound Blaster X-Fi Titanium 
AudioOther
AKG K7XX NZXT Mesh 5 Channel Fan Cantroller 
CPUGraphicsHard DriveCooling
Intel Core i7 2620M AMD Radeon HD 6470M Hitachi 320 GB 7200 rpm SED Stock, AC MX-4 
OSMonitorMouseMouse Pad
Windows 7 Professional 64 1600x900 Logitech G700 Razer Goliathus 
Audio
Onboard 
  hide details  
Reply
Big Daddy
(18 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K @ 4.5 GHz Gigabyte Z77X-UD3H EVGA 980 Ti Classified G Skill ripjaws x 16 GB 1866 
Hard DriveHard DriveCoolingOS
Seagate Barracuda 1 TB 7200 RPM Crucial MX 100 Corsair H80i GT Windows 7 Professional 64-bit 
MonitorMonitorKeyboardPower
Asus ROG Swift PG279Q Dell P170S KBP V80 TKL Seasonic X-750 
CaseMouseMouse PadAudio
Fractal Design Define R4 Titanium Grey Logitech G502 Razer Goliathus Speed M Creative Sound Blaster X-Fi Titanium 
AudioOther
AKG K7XX NZXT Mesh 5 Channel Fan Cantroller 
CPUGraphicsHard DriveCooling
Intel Core i7 2620M AMD Radeon HD 6470M Hitachi 320 GB 7200 rpm SED Stock, AC MX-4 
OSMonitorMouseMouse Pad
Windows 7 Professional 64 1600x900 Logitech G700 Razer Goliathus 
Audio
Onboard 
  hide details  
Reply
post #2 of 4
Method #1. Follow the instructions provided here.

Method #2. Run the Windows Update Troubleshooter.

Method #3. Manual download of the update.

Try these one at a time and let me know if you're still having issues.
post #3 of 4
Thread Starter 
Thanks for the reply E-Peen,

The first two methods didn't help, I'm still getting the same error. I'm currently downloading the manual installation application. I believe I downloaded the correct file, it was labeled as installation of SP1 for a 32-bit machine.
Big Daddy
(18 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K @ 4.5 GHz Gigabyte Z77X-UD3H EVGA 980 Ti Classified G Skill ripjaws x 16 GB 1866 
Hard DriveHard DriveCoolingOS
Seagate Barracuda 1 TB 7200 RPM Crucial MX 100 Corsair H80i GT Windows 7 Professional 64-bit 
MonitorMonitorKeyboardPower
Asus ROG Swift PG279Q Dell P170S KBP V80 TKL Seasonic X-750 
CaseMouseMouse PadAudio
Fractal Design Define R4 Titanium Grey Logitech G502 Razer Goliathus Speed M Creative Sound Blaster X-Fi Titanium 
AudioOther
AKG K7XX NZXT Mesh 5 Channel Fan Cantroller 
CPUGraphicsHard DriveCooling
Intel Core i7 2620M AMD Radeon HD 6470M Hitachi 320 GB 7200 rpm SED Stock, AC MX-4 
OSMonitorMouseMouse Pad
Windows 7 Professional 64 1600x900 Logitech G700 Razer Goliathus 
Audio
Onboard 
  hide details  
Reply
Big Daddy
(18 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K @ 4.5 GHz Gigabyte Z77X-UD3H EVGA 980 Ti Classified G Skill ripjaws x 16 GB 1866 
Hard DriveHard DriveCoolingOS
Seagate Barracuda 1 TB 7200 RPM Crucial MX 100 Corsair H80i GT Windows 7 Professional 64-bit 
MonitorMonitorKeyboardPower
Asus ROG Swift PG279Q Dell P170S KBP V80 TKL Seasonic X-750 
CaseMouseMouse PadAudio
Fractal Design Define R4 Titanium Grey Logitech G502 Razer Goliathus Speed M Creative Sound Blaster X-Fi Titanium 
AudioOther
AKG K7XX NZXT Mesh 5 Channel Fan Cantroller 
CPUGraphicsHard DriveCooling
Intel Core i7 2620M AMD Radeon HD 6470M Hitachi 320 GB 7200 rpm SED Stock, AC MX-4 
OSMonitorMouseMouse Pad
Windows 7 Professional 64 1600x900 Logitech G700 Razer Goliathus 
Audio
Onboard 
  hide details  
Reply
post #4 of 4
Let me know how it works.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Windows
Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › Windows Update Error, fails to install SP1